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Quality Toyota

(131 reviews)
Visit Quality Toyota
Sales hours:
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Sales Service
Monday 9:00am–6:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
New (218) 321-5398 (218) 321-5398
Used (218) 321-4640 (218) 321-4640
Service (218) 321-3161 (218) 321-3161

Reviews

(131 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Quality Toyota from DealerRater.

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Sold me a 2011 Chevy silverado 4x4 with a defective...

Sold me a 2011 Chevy silverado 4x4 with a defective transmission for 15,000 dollars . Transmission blew and I dont have 4000 dollars to fix it and I'm still making payments on the truck. They lied and said they'd help. No such luck. Don't buy used vehicles from them. They sell Lemmons!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Purchased new car.

My lease was up on my SUV and I was at the dealership multiple times trying out different vehicles. The customer service was excellent and the buying experience was even better. I would HIGHLY recommend Quality Toyota to my family and friends! I love my new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Happy with purchasing experience

We came in after researching used Rav4 possibilities and Pete assisted us in our purchase. We chose a vehicle in apparent good condition at a fair price so completed the deal the same day. Both Pete and Eric in financing were very helpful and straightforward throughout the process. Pete was apparently new to the Sirius 3 month trial process so we needed some extra help getting that initiated, which he readily provided. A very knowledgeable, experienced team to help through the process!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking a moment to leave us a review J and G! We really are blessed to have a great team here that work hard to take care of our customers. Your business is appreciated and we look forward to serving you in the future.

Quality Toyota Fergus Falls MN

Jamie was fair and informed me all the way through on process and had a shuttle for me to use for lunchtime. Clean and the service was great on the car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for taking a moment to leave us a review! Jaime does a great job and works hard to take care of his customers, glad to hear you think so too! We appreciate your business and look forward to serving you in the future.

One of the best dealers around our area..

I was shopping around for a vehicle since July when my friends told me to go down to Quality Toyota and see what they could do for me.. so I went down there.. it was so fast and so smooth I will be going there again for another vehicle most defiantly thanks to the polite staff, the excellent financing staff as well.. made me feel like I was part of the family..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Nate for taking a moment to leave us a review about your experience. We are very happy to hear that you had a great purchasing experience here as we work hard to make our customers feel welcome. Your business is very appreciated and we look forward to serving you in the future. =)

Fantastic.

The auto detailing crew at Quality is exceptional. I thought I was getting into a brand new vehicle when I picked up my Tundra. Worth every penny!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Purchased a RAV4 Hybrid

Bought my Rav here because of the bottom line pricing. The offered price was fair and they gave me a fair price for my trade. Pete was very helpful and didn’t try to sell me something I didn’t want. There was the usual push to sign up for their extended warranty that I just hate. I would also suggest that they offer floor liners rather than the carpet mats. Give people the option of one or the other.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking time to leave us a review George. Pete works hard to take great care of his customers, it sounds like you were no exception. We appreciate your business and look forward to serving you in the future! =)

Detail Center, top notch service

Scott Murphy and his crew did exceptional work on my 2014 Jeep Grand Cherokee. My vehicle was looking a little worn and dirty after the winter and I wanted it looking spotless again. I didn't have the time or patience to get every nook and cranny, it's just too much work for one person. I picked up my Jeep on a Friday and was astounded. It literally looked like a new vehicle again, smelled clean as well. I inspected everything and was more than pleased. I have a bad habit of hitting my shoes getting out and leaving scuff marks on the plastic molding at the bottom of the drivers side door and they even took care of those. I couldn't even tell where they had been and I'd tried numerous things myself in the past trying to remove them. I passed on my experience to coworkers who even asked to look inside and see the results. They were equally impressed and asked for Scott's contact information. One even went and set up an appointment to have his vehicle done. Thanks again definitely will be bringing my Jeep in again when it needs it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you Jeff for taking a moment to leave us a review about your experience here with our Detailing Center. Scott and his crew are experts at making a car looking new again! We appreciate your business and look forward to serving you in the future. =)

Recent experience was excellent as all

All our visit with Quality have been excellent. We will be happy to refer our friends to your dealership.We enjoy working with Pete Thom specifically.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great friendly service!!

We had a wonderful experience in looking for a car to purchase. Marrhew was a great help. We found what we wanted in a very short time!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.