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Gladstone Auto Sales

(31 reviews)
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Sales hours:
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Sales
Monday 9:00am–5:00pm
Tuesday 9:00am–5:00pm
Wednesday 9:00am–5:00pm
Thursday 9:00am–5:00pm
Friday 9:00am–5:00pm
Saturday 9:00am–3:00pm
Sunday Closed
(816) 759-0844 (816) 759-0844

Reviews

(31 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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My beloved Pontiac Vibe died on a Monday.

My beloved Pontiac Vibe died on a Monday. I looked at replacing the engine but getting back and forth to my job every day is also very important! Decided to check just in case online and Gladstone had the exact same vehicle, one year newer with much lower mileage at a price I could afford! Within a week - I drove to KCMO with a cashiers check in hand and drove it home. Thank you for working with me through messages and phone calls to be sure we could complete my purchase in one visit!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I inquired about a truck and received 2 emails saying

I inquired about a truck and received 2 emails saying someone would contact me and nobody ever did so I drove over there and the truck that they had listed didn't even exist.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Gladstone was wonderful.

Gladstone was wonderful. I was running late. Got there 30 minutes before closing. They still processed the sale with all the paperwork and signatures. The car is in excellent condition. They have a mechanic on site so do their own CARFAX inspections. They went over that with me and assured me it was in excellent condition. They even showed me the ownership and service history. Great dealer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I found a 2005 Toyota Camry in great shape and low miles

I found a 2005 Toyota Camry in great shape and low miles through a websearch. I was put in hard place due to my previous car turning into a paperweight, but Ruth and her team saved the day and they all went above and beyond to make the whole experience seem less and even enjoyable. Next car I get is going to be from here these people are salt of the earth, thank you thank you thank you again y'all!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great deal!

Great deal! Great price! Fast service! Easy paperwork completion I highly recommend that if you are looking for a used vehicle with fair and honest people look no further than Gladstone Auto Sales Ms Ruth is awesome and friendly and made my buying experience totally worth the trip from Raymore

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Quick and easy.

Quick and easy. Very good service and cars were reasonably priced. I would buy here again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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We just bought a 2007 Honda Civic.

We just bought a 2007 Honda Civic. Ruth was super helpful and kind. She went out of her way to help us. Would definitely recommend Gladstone Auto Sales. Had a great car buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I had a deal on a Safari Van and they sold it out from

I had a deal on a Safari Van and they sold it out from under me before I could pick it up. Frustrated I wasted my time coming to this dealer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Pleasant buying experience.

Pleasant buying experience. Patience with my disability and very kind. Car was cleaned and gassed as promised.Ruth was my main contact and would send my family to see her.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

PERFECT EXPERIENCE

Ruth in sales & finance went over and beyond her duties. All paperwork was explained and a non pressure experience. go visit her soon and look at the vast inventory

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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