Gladstone Auto Sales

1.0 out of 5 1.0
Rectangle 48
Sales 10:00 AM - 6:00 PM

Gladstone Auto Sales Hours

Sales

Monday

10:00 AM - 6:00 PM

Tuesday

10:00 AM - 6:00 PM

Wednesday

10:00 AM - 6:00 PM

Thursday

10:00 AM - 6:00 PM

Friday

10:00 AM - 6:00 PM

Saturday

10:00 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since April 2016

At Gladstone Auto Sales, located in Kansas City, MO, we want to provide you with the best automotive experience possible

...

. From researching the vehicle you want to test driving your options, we're here to help with our knowledgeable sales staff and impressive selection of cars, trucks, and SUVs. Let us help you find the perfect vehicle!

Reviews

1.0 out of 5 1.0
1 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    June 2, 2019

    Found a 1989 GMC Jimmy listed at just over $5,000 with a bit over 57,000 miles. This seemed strange for it to be so low on mileage given the year so we... contacted the dealership for more information. We learned it had been owned by the Kansas Department of Corrections and used at one of the prisons. Knowing how well the Department of Corrections takes care of vehicles we decided to go check it out. We contacted the dealership to let them know we were coming (3-hour drive) and to get some more information. We were assured the vehicle was in great condition and drove well. Upon arrival, we noticed the vehicle was rusted out and would need a new paint job due to peeling paint and hail damage. The rust was not visible on any of the photos but was so rusted that it was not possible it was new. In fact, when we looked inside we found the floorboard to be rusted out. The back window did not go all the way up and it was clear the vehicle had not been cleaned (we were told the dealership obtained it in October 2018 - 7 months before we came to look at it). The worst issue, however, was finding all the maintenance records in the center console. RIGHT ON THE FRONT OF THE FOLDER, it said to at 62,000 miles to the odometer due to engine replacement. The paperwork in the folder when back to 2005 and had mileage listed in excess of what the odometer showed. The vehicle itself actually has over 120,000 miles on it. The salesman acted shocked and called his boss. They said in all the time they had it they never looked in the center console and had no idea. Keep in mind that one of the papers in the folder was from the auction where they bought this vehicle and the rearview mirror which was listed in the vehicle description was actually in the center console. They "now know" about the mileage issue but the vehicle is still on their website listed at having 57,000 miles and no mention of a new engine. They also don't mention that they had to replace the gas tank and fuel pump. We found out about those when the salesman let it slip they had done that work to get it running. This is a lemon and it's clear Gladstone knows it. I would never trust them for any vehicle.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    20 people out of 21 found this review helpful. Did you?