Gladstone Auto Sales

3.4 out of 5 3.4
Rectangle 48
Sales 9:00 AM - 5:00 PM

Gladstone Auto Sales Hours

Sales

Monday

9:00 AM - 5:00 PM

Tuesday

9:00 AM - 5:00 PM

Wednesday

9:00 AM - 5:00 PM

Thursday

9:00 AM - 5:00 PM

Friday

9:00 AM - 5:00 PM

Saturday

9:00 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since April 2016

At Gladstone Auto Sales, located in Kansas City, MO, we want to provide you with the best automotive experience possible

...

. From researching the vehicle you want to test driving your options, we're here to help with our knowledgeable sales staff and impressive selection of cars, trucks, and SUVs. Let us help you find the perfect vehicle!

"HOMETOWN DEALER - GREAT DEALS - NO HASSLES - WE FINANCE"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

3.4 out of 5 3.4
5 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 4.0 out of 5
    August 19, 2020

    I purchased a car for my mother last year. It was an older car with low miles. The vehicle has run well and she has had no issues. In August I purchased... a 2005 Honda with 60000 miles. The vehicle was purchased as is with no warrant. Gladstone Auto Sales had not obligation to repair the car. I drove it only 45 miles and the engine light came on. The dealership was closed and it was a Saturday. I emailed Gladstone. I received an e-mail a few hours later asking me to take the car to a repair shop not far from the dealership and apologized for inconvenience. I dropped the vehicle off on Monday. On Tuesday, the auto repair shop called me to say the car was repaired. Gladstone paid for the repair. Very satisfied with this dealership.

    5.0 out of 5
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    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    July 4, 2020

    BUYER BEWARE - I give two stars because the woman I worked with was nice and prompt with transaction. Although, she did misrepresent the car. Said no... issues, no windshield chips or scratches, etc. Took her for her word and received the car with smaller sized windshield chips.. not a huge deal with a used car.. but more important.. 10 seconds of driving it realized it had a bad strut.. which equates to $1200 in repairs that must be done for safe driving. DO NOT buy a car from this dealership without thoroughly inspecting it in person. Seems like they buy auction cars, which often have issues like the strut above. They do not make any repairs.. or even inspect them probably.. just shine them up for pictures (Armor All on top of dirt), and flip them to a buyer. I contacted them about the strut issue to see if they would help with some of the repair and received no response.

    4.0 out of 5
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    1.0 out of 5
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    3.0 out of 5
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    4.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    June 22, 2020

    I had a really good buying experience at this location and would recommend it to anyone. My sales person Kyle Kolbe was fabulous and i love my car

    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 12, 2020

    Reasonable priced used good quality vehicles... Friendly staff. Ruth was amazing had me approved and on my way in little time... I recommend this place... to anyone..

    5.0 out of 5
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    3.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    June 2, 2019

    Found a 1989 GMC Jimmy listed at just over $5,000 with a bit over 57,000 miles. This seemed strange for it to be so low on mileage given the year so we... contacted the dealership for more information. We learned it had been owned by the Kansas Department of Corrections and used at one of the prisons. Knowing how well the Department of Corrections takes care of vehicles we decided to go check it out. We contacted the dealership to let them know we were coming (3-hour drive) and to get some more information. We were assured the vehicle was in great condition and drove well. Upon arrival, we noticed the vehicle was rusted out and would need a new paint job due to peeling paint and hail damage. The rust was not visible on any of the photos but was so rusted that it was not possible it was new. In fact, when we looked inside we found the floorboard to be rusted out. The back window did not go all the way up and it was clear the vehicle had not been cleaned (we were told the dealership obtained it in October 2018 - 7 months before we came to look at it). The worst issue, however, was finding all the maintenance records in the center console. RIGHT ON THE FRONT OF THE FOLDER, it said to at 62,000 miles to the odometer due to engine replacement. The paperwork in the folder when back to 2005 and had mileage listed in excess of what the odometer showed. The vehicle itself actually has over 120,000 miles on it. The salesman acted shocked and called his boss. They said in all the time they had it they never looked in the center console and had no idea. Keep in mind that one of the papers in the folder was from the auction where they bought this vehicle and the rearview mirror which was listed in the vehicle description was actually in the center console. They "now know" about the mileage issue but the vehicle is still on their website listed at having 57,000 miles and no mention of a new engine. They also don't mention that they had to replace the gas tank and fuel pump. We found out about those when the salesman let it slip they had done that work to get it running. This is a lemon and it's clear Gladstone knows it. I would never trust them for any vehicle.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
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    Overall Facilities
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    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    55 people out of 56 found this review helpful. Did you?