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Luther Brookdale Chevrolet

(2,132 reviews)
Visit Luther Brookdale Chevrolet
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2023 consumer dealer award
View 2 awards
2023 consumer dealer award 2021 consumer dealer award
New (612) 424-8783 (612) 424-8783
Used (952) 679-8702 (952) 679-8702
Service (952) 373-4664 (952) 373-4664

Reviews

(2,132 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Luther Brookdale Chevrolet from DealerRater.

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All the staff were very professional! Our salesmen Nick...

All the staff were very professional! Our salesmen Nick was phenomenal!! Would definitely recommend and re-visit!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Eldon was great. Spent time to hear what I wanted and...

Eldon was great. Spent time to hear what I wanted and showed me cars that fit my wants and needs. Great job Eldon. 😉

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for this amazing review! We really appreciate your business. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Thomas was knowledgeable, personable, and made the entire...

Thomas was knowledgeable, personable, and made the entire experience fun. I would recommend Thomas, and Luther Brookdale GMC to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

friendly courteous and helpful Moses my salesman didn't...

friendly courteous and helpful Moses my salesman didn't pressure me to make a decision and answered all my questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Consumer response

Buying my vehicle was exciting not stressful I was only shown vehicles that matched my criteria Moses was professional and knowledgeable the only negative is I didnt get a hat because they were out of stock but I was promised I'd get one when they came in. I don't have any complaints or regrets.

The staff at Luther Brookdale Chevrolet are so great!...

The staff at Luther Brookdale Chevrolet are so great! Everyone from Sales, Service and Financing are Really focused on excellent customer service which I really appreciate!! Special shout out to Nick Bergly, Terri Anderson and Tiffani in the finance office went above and beyond!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

I searched for a vehicle online via the user friendly...

I searched for a vehicle online via the user friendly website, and once I found one I wanted to test drive, I scheduled an appointment online. The next morning, a salesperson Thomas P reached out to me a gave me clear instructions for what I needed to bring with me to the test drive. When I arrived, the vehicle was ready to be driven. Upon deciding to purchase the truck, the rest of the process went very smoothly. I traded in my truck and was extremely pleased with a top dollar offer. After receiving offers from multiple lenders, I signed the paperwork and the process was done. I wasn’t able to schedule a test drive until 4:99 pm on a Friday, but they stayed open until my paperwork was finished. I couldn’t be more pleased with the service, especially Thomas P, from Luther Brookdale Buick, I will definitely be back for my next automobile purchase. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Thomas was awesome! He took care of everything perfectly....

Thomas was awesome! He took care of everything perfectly. I would definitely do business here again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Our experience was what we expected since we have bought...

Our experience was what we expected since we have bought our last 3 vehicles from this dealership

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The dealership was very clean and well-organized. The...

The dealership was very clean and well-organized. The front desk staff was very welcoming and the salesman, Dan, was accommodating and offered water, coffee or snacks. Dan was extremely professional and made all the information about the vehicle very clear. He showed me all of the knicks and features of the vehicle, and the test drive went very good. Ted from finance was very nice and explained all of the details regarding the numbers of the purchase and explained the different types of warranties and gap insurance. The dealership looked absolutely beautiful inside and out, I highly recommend it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Trusting caring professional Loyal and honest I felt like...

Trusting caring professional Loyal and honest I felt like a person and Not $ sign Blessings.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com