Reviews
All the staff were very professional! Our salesmen Nick...
All the staff were very professional! Our salesmen Nick was phenomenal!! Would definitely recommend and re-visit!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Eldon was great. Spent time to hear what I wanted and...
Eldon was great. Spent time to hear what I wanted and showed me cars that fit my wants and needs. Great job Eldon. 😉
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for this amazing review! We really appreciate your business. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com
Thomas was knowledgeable, personable, and made the entire...
Thomas was knowledgeable, personable, and made the entire experience fun. I would recommend Thomas, and Luther Brookdale GMC to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
friendly courteous and helpful Moses my salesman didn't...
friendly courteous and helpful Moses my salesman didn't pressure me to make a decision and answered all my questions.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Buying my vehicle was exciting not stressful I was only shown vehicles that matched my criteria Moses was professional and knowledgeable the only negative is I didnt get a hat because they were out of stock but I was promised I'd get one when they came in. I don't have any complaints or regrets.
The staff at Luther Brookdale Chevrolet are so great!...
The staff at Luther Brookdale Chevrolet are so great! Everyone from Sales, Service and Financing are Really focused on excellent customer service which I really appreciate!! Special shout out to Nick Bergly, Terri Anderson and Tiffani in the finance office went above and beyond!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com
I searched for a vehicle online via the user friendly...
I searched for a vehicle online via the user friendly website, and once I found one I wanted to test drive, I scheduled an appointment online. The next morning, a salesperson Thomas P reached out to me a gave me clear instructions for what I needed to bring with me to the test drive. When I arrived, the vehicle was ready to be driven. Upon deciding to purchase the truck, the rest of the process went very smoothly. I traded in my truck and was extremely pleased with a top dollar offer. After receiving offers from multiple lenders, I signed the paperwork and the process was done. I wasn’t able to schedule a test drive until 4:99 pm on a Friday, but they stayed open until my paperwork was finished. I couldn’t be more pleased with the service, especially Thomas P, from Luther Brookdale Buick, I will definitely be back for my next automobile purchase. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com
Thomas was awesome! He took care of everything perfectly....
Thomas was awesome! He took care of everything perfectly. I would definitely do business here again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com
Our experience was what we expected since we have bought...
Our experience was what we expected since we have bought our last 3 vehicles from this dealership
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
The dealership was very clean and well-organized. The...
The dealership was very clean and well-organized. The front desk staff was very welcoming and the salesman, Dan, was accommodating and offered water, coffee or snacks. Dan was extremely professional and made all the information about the vehicle very clear. He showed me all of the knicks and features of the vehicle, and the test drive went very good. Ted from finance was very nice and explained all of the details regarding the numbers of the purchase and explained the different types of warranties and gap insurance. The dealership looked absolutely beautiful inside and out, I highly recommend it!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com
Trusting caring professional Loyal and honest I felt like...
Trusting caring professional Loyal and honest I felt like a person and Not $ sign Blessings.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com
