When I bought a car from them I had no issues, my brother got a Grand Cherokee from them awhile later and the engine failed on us, an engine they said... was new and when he brought it in to repair they just left it and dodged calls from my brother and my dad it was just weird, almost like they didn't want to take responsibility at all. Kind of crazy how we had such different experiences with this company
We have left a previous bad review due to a sour taste in our mouth from a truck not lasting more then a full week. Found out it was an easy fix and they... were able to repair the problem and had good customer service. This is an apology for the previous bad review we have left on the 09 Ford F-150. So yes they are a good reliable company that’s number one priority is the customer thank you again to the great team at instant equity auto.
We recently bought a used SUV. It's in very good shape. The guys were awesome. They were super helpful and we didn't feel hounded into buying a vehicle.... The laid back, honest atmosphere is what really stood out the most. Braxton was really informative about every vehicle. The office was nice and organized. Thanks guys, we are really enjoying our vehicle so far and will be coming back in the future.
Just so yall know. We had a miss understanding with this dealership and i just wanna say sorry and you guys are a good group of people. I will definitely... be coming back to buy from you guys again. Thank you for everything you all have done for us this past week. YOU GUYS ROCK!!!
They have have met and exceeded my expectations beyond words. Salesman and management are very professional, curious, friendly and trustworthy. Out... of numerous other car dealerships they had the largest selection and now I am the proud owner of the vehicle I had been looking for. I recommend them to anyone looking a great vehicle at an awesome price. I personally refer everyone to Instant Equity Auto. You will love your experience with them!!!
We had a great experience working with this dealership! Braxton went above and beyond to help us with everything including front door service!!!
The guys were great to work with. Easy process when buying the jeep. In and out in 30 minutes. They were honest and willing to work with us when we spotted... issues with the vehicle. Thanks gentlemen....a very positive experience. MW
The price is too high for old and defected car. Tried to negotiate with them but talks broke down.
They're were so nice and it doesn't feel like a regular used car dealership. They didn't pressure me into buying my truck and gave me a very fair trade... in. Scott and Tim said they would help me with tires on the future so if that's true then that's great! Very easy buying process.
Instead of wasting hours of your valuable time, these guys make the buying process as simple and painless as any dealer I've purchased from before. I would... definitely go back and deal with them again.