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Lexus of Melbourne

(3,023 reviews)
Sales hours: 8:30am to 8:30pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–8:30pm 7:30am–6:00pm
Tuesday 8:30am–8:30pm 7:30am–6:00pm
Wednesday 8:30am–8:30pm 7:30am–6:00pm
Thursday 8:30am–8:30pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–2:00pm
Sunday 12:00pm–5:00pm Closed
2021 national dealer award
View 12 awards
2021 national dealer award 2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(3,023 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Melbourne from DealerRater.

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Sean, Rob, and Bob were great to work with!! This is my...

Sean, Rob, and Bob were great to work with!! This is my 3rd Lexus purchase from Lexus of Melbourne. Can’t recommend these guys enough for their professionalism, knowledge, and courtesy. Lowell McCourt

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

On Friday August 21 My Husband and myself purchased our...

On Friday August 21 My Husband and myself purchased our 1st Lexus. Mandy Patterson is definitely a 5 Star sales person. Her knowledge about the Rx350L was amazing! She was also very professional and courteous. Thank you Mandy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Rob is great to work with!! His knowledge is the best....

Rob is great to work with!! His knowledge is the best. And his kindness and caring wonderful when a person is in the process of purchasing a car. Thanks Rob!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Mandy did a great job handling my loaner, she was very...

Mandy did a great job handling my loaner, she was very professional, courteous and knowledgeable about the Lexus Brand. Very pleased with customer service, thank you Lexus.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Mandy was great to work with. she is very professional...

Mandy was great to work with. she is very professional knowledgeable and courteous. She handled everything perfectly. Everyone was fantastic. thank you Lexus. I love my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This dealership has always been top notch! Very happy...

This dealership has always been top notch! Very happy with our experience and will be loyal customers! Mandy did a fantastic job and handled everything perfectly, even with our time crunch. Way to go Lexus!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Tom was very patient and kind throughout the entire...

Tom was very patient and kind throughout the entire process. He is very knowledgeable about the Lexus product/brand. Took quite a bit of time introducing me to my new vehicle and the presentation of my new car with the bow was just awesome!!! Definitely becoming a customer for life.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Virginia Poole is great! This is the 6th Lexus my...

Virginia Poole is great! This is the 6th Lexus my husband and I have purchased and the 3rd that Virginia has sold to us. She is very knowledgeable and so personable. It's always a pleasure doing business with her!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Rob was great to work with. Rest of staff also. Good job...

Rob was great to work with. Rest of staff also. Good job everyone. Very pleased all around. I,m sure I,ll enjoy my new Lexus. Thank you all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Just the best experience we could’ve asked for. Everyone...

Just the best experience we could’ve asked for. Everyone was professional, courteous, respectful, and all-around good people. I would recommend them to anyone Looking for a new Lexus automobile.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.