Reviews
RIP OFF on Transmission drain and fill
Own a Honda Accord. Came in for Transmission fluid flush, brake flush and fill, and coolant flush and fill that cost $500.00. I thought for sure I received top of the line service. Left the dealership and went down the road to get an oil change. They checked all my fluids and said the transmission fluid was brown! It was either NOT changed or NOT flushed. Now keep in mind that while my car was being worked on I was called and told I had had a transmission leak, needed to change a transmission axle seal ($160) it was leaking. They told me that the transmission holds 6 quarts and they drained 3 quarts and added 3 new!!! They did not flush the dam thing!! The fluid was brown. Then the brake fluid was 1" above the max line overflowing out onto the engine. My mechanic told me brake fluid is very corrosive to other parts of the engine and rubber. Not only that but the pressure was not properly maintained because it was filled to the top!!!! I will NEVER go back.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Wonderful Staff & a great experience buying my first Honda!
Most car-buying experiences are stressful and long. However they worked with my unique situation and helped me in every way possible. Most importantly after several price checks around the area they were able to be the very best offer. It was a great experience and I recommend friends, family members and anyone else to give them a shot! Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Great people and a trusting dealership!
Bought our Honda Accord from this dealership and couldn't be happier! The people there really work hard at getting the right car and for the right price that fits your needs. Unlike all the other dealers, this one actually works with you. Great service and I definitely recommend!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Service is always A+++++
I've owned 3 Honda's over the last 10 years. 2 purchased at SM Honda and the sales, service are always top notch! Great!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best Honda dealership in Texas!
I've purchased multiple vehicles from this dealership and each time the experience keeps getting better! I've always been a Honda lover and the free lifetime warranty is what sold me every time. Matthew Cabello has been my salesman every time and each time I feel like a million bucks. He is one of the most respectful and genuine salespeople I have ever met. One of the managers there, Jose Cabello, always goes above and beyond to make sure I am well taken care of. As a loyal customer to this dealership I would gladly recommend it to any person in the market for a new or used vehicle! The service department takes a while but I understand when they're making sure my vehicle is in tip top shape.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Buy your next car @hondasanmarcos
My experience at Honda was excellent. They knew exactly what I was looking for in a vehicle. The employees were Great they answered all my questions and concerns in purchasing my Honda civic. I would definitely recommend Honda San Marcos! I love my new Honda!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Always 100%
We have been buying hondas for at least 25 years. This dealership has them all beat. Be it the sales process or when we bring our car in for service. When we bought our car Jose Cabello made us feel like he was dealing with a friend or family member. When we bring our car in for service we are so happy to be treated honestly and not charged for a service we do not need.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This dealership is your family!
Don't think that this dealership is just after your money, they make you feel like you are one of them. I've went to many dealerships before and this one has been the friendliest by a long run. The GM Jose Cabello is one of the greatest guys you'll ever meet and he will definitely make sure you get into the right car at the right price! Not to mention the Free Lifetime warranty for the car! Love my 2015 Honda Accord Hyrbid. 50mpg!!! Gorgeous black and quieter than a pin drop! Ask for Matt Cabello! He will make your Honda Experience worth it!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best experiance buying a used car that i have ever had!
Made me feel like I was family. Being new to the area I was very impressed, I visited several dealerships but only one stood out above them all. The manager was awesome and it showed because the sales team was friendly and honest.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Huge Customer Service in a small town
The level of customer service I have received here is superior to any dealership I have purchased from in the last 10 yrs. My sales person listened to what I wanted, The sales manager made it fit my budget, and finance got the interest rate I wanted. I had such an amazing experience that I bought a car for my daughter and truck from my husband within the next 60 days!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
