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Rallye BMW

(9,639 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–7:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–7:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 9:00am–6:00pm
Sunday 11:00am–4:00pm Closed
2022 state dealer award
View 16 awards
2022 state dealer award 2020 state dealer award 2019 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (516) 858-4669 (516) 858-4669
Used (516) 858-4690 (516) 858-4690
Service (516) 504-3479 (516) 504-3479

Reviews

(9,639 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rallye BMW from DealerRater.

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I have leased my last 5 cars with Rallye BMW.

I have leased my last 5 cars with Rallye BMW. The level of professionalism and service is better than I have experienced anywhere else. My sales person Robert Wachsman is so thorough and gets me all the information I needed. He made sure the car was exactly what I wanted.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued loyalty and for entrusting us with your business at Rallye BMW. It's wonderful to hear that Robert and our team consistently provide you with top-notch service. We look forward to serving you for years to come!

Car was not washed when it was returned Never saw the

Car was not washed when it was returned Never saw the supervisor when I requested to speak to him

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

I'm very sorry that you had a negative experience. We expect so much more for our customers than 1-star service and I want make things right. Would you please reach out so we can discuss what happened here? Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

Amazingly responsive representatives.

Amazingly responsive representatives. Got me exactly what I wanted. Highly recommended. Would use them again.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi John, we’re thrilled our team made the process seamless! Thanks from all of us at Rallye BMW.

Surprisingly easy car buying experience.

Surprisingly easy car buying experience. No hard pressure or upselling. Our salesman Bert Vargas was good, thorough and a real gentleman. I can’t recommend him and Rallye strongly enough.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Bert and the Rallye BMW team! Enjoy your new car!

The entire team was a pleasure to deal with.

The entire team was a pleasure to deal with. Sales, finance, setting up delivery and the ultimate delivery were all convenient.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Rallye BMW and sharing your feedback! We're delighted to hear you had a seamless experience with our team from start to finish. Enjoy your new BMW!

Chris Carrozzo understood exactly what I was looking for.

Chris Carrozzo understood exactly what I was looking for. Made the whole thing smooth. Had my customized vehicle built and delivered fast and easy. Great service.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We’re thrilled that Chris made the car-buying experience a breeze from start to finish. Thank you for choosing Rallye BMW, and congratulations on your new vehicle!

I had to take my car back, didn't change wiper fluid or

I had to take my car back, didn't change wiper fluid or inpection sticker

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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Alberto - This isn't the feedback we hope to see. I'm going to check our database for your contact information, but please reach out to me at the information provided so we can talk about this together. I'd like to see what I can do to help. Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

I bought my BMW X7 from out of state.

I bought my BMW X7 from out of state. Robert was very helpful and patient and thorough! Excellent experience!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Heidi, thank you for sharing your awesome review of Robert and the team! We are so happy you went with Rallye BMW and we hope you enjoy your new X7. Safe travels ahead!

Service was great.

Service was great. Anthony was most helpful and accommodating. I would definitely return to this dealership.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We’re so happy to hear Anthony provided top-notch service. Thank you for choosing Rallye BMW and safe travels!

Rallye BMW provided exceptional and professional service.

Rallye BMW provided exceptional and professional service. My electric vehicle underwent a scheduled service, and it was returned to me on time and in a cleaner condition than when we left it. We are highly satisfied with the experience, as the employees at Rallye BMW genuinely care about their customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback about your service experience! It was our pleasure to assist you, and we hope you continue to choose Rallye BMW for all your future automotive needs. Safe travels!