Reviews
Great customer service
The staff is friendly, knowledgeable and helpful. The wait for my oil change was enjoyable in such a friendly atmosphere ! I definitely recommend this dealership for service and sales!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Concise and Painless
Worked with Dan, No hassles, super friendly, attentive, and fast service. Delivered with professional expectations around quality and transparency. If was a refreshing experience to have someone genuinely care.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Did the impossible!
We thought for sure that we would be denied financing and have to get a crappy car for very cheap. Danny worked with us and was very personable. He also didn’t hold anything back - he was direct and honest. Who knew we could find that in the car business? This is our second Harbro vehicle and it’s running strong. We will be getting a third one from them very soon!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I’ve been referring everyone!
Excellent experience buying a vehicle! Thank you! We love it! We were not looking to buy so soon but Dan made us feel comfortable throughout the first visit that we knew we were going through a safe process buying a used vehicle. It’s been a great decision. Everyone was so informative and kind!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience!
My experience with Harbro was awesome! From the moment I walked in the door to the moment I drove off in my new (to me) car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Amazingly helpful!
I just bought my third car from Harbro! Never once have I had any issues! They are honest and extremely helpful! Super nice and just outstanding people!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best car buying experience ever.
Danny & Mike made this a pleasant car buying experience. None of the usual BS. Any issues with the vehicle were addressed as promised. their Better Business Bureau A + rating is well deserved. I will refer friends to them for their next car purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Bruce, It was a pleasure to work with you. We look forward to helping your friends and family as you send them down! Thank you for spreading the good word. - Mike & Danny
I went back.
Once again, the folks at Harbro made my car buying experience free of hassle, stress and pressure. Mike McLaughlin and Mark Hare were kind, patient, relaxed and professional. Not trying to sell me a vehicle that was more than what I needed or extra service contracts and add ons. They were candid and without judgment during the finance process. I will be back when it is time to buy my next vehicle,
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dealership can make the difference.
I drove up from New Jersey to do business with a used car dealer in Massachusetts! Why? Three words. Better. Business. Bureau. BBB accredited. A+ rated. You can read all the reviews and check all the features and you still won't be sure if the car you like will be any good. The difference? The dealership. Will the money you save on the purchase be spent in repairs down the road? Figuratively AND literally! I had decided on a make and model that I liked but was not confident at all with local dealerships. My transaction at Harbro worked out great. They installed the wiring harness for the trailer hitch and put on a new head light assembly. It even turned out that they could drive it to NJ for me while conducting other business! Can't beat that. I would highly recommend Harbro even if you don't have to drive 3+ hours to get there! Jim C., Feb 2019
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Just plain and simple good people
Great people to do business with. Aaron in service is a great asset to your company, Very straight forward and knowledgeable and a pleasure to do business with him and the team. Keep it up!.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair