Reviews
Write a reviewGreat service and friendly personnel at Abilene
Appointment time was honored and service time was within one hour. Waiting room was neat and the coffee was hot. Personnel were friendly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are so happy to read that everything went well for you, Ben! Regards, The Lawrence Hall Team
Great service
Our service rep was nice, professional and helpful. The on-line appointment request worked very well and I plan to use it again.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the lovely feedback, James! Regards, The Lawrence Hall Team
Great service department
Easy to schedule with my salesman, Dylan. He makes it simple. The guys in the front are very helpful. And the ladies in the back are always nice to work with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Randall! Regards, The Lawrence Hall Team
Good service and quickly done.
I did not have an appointment yet they worked me in with very little wait for my service. I was well please with the service I needed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much, Gwynn! Regards, The Lawrence Hall Team
Great service
Very courteous salesman, Boyd, and very knowledgeable. We have always had a positive experience with Lawrence Hall. We will be back again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Boyd is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to stop by if there is anything else that we can do for you. Best - Lawrence Hall Team
Cadillac dealer to the rescue
My Cadillac broke down while at the doctor's office with my sick child, they had someone there to help me in less than 15 minutes. Once we arrived at the dealership we were greeted with fast friendly service and a loaner vehicle immediately. I was kept up-to-date with everything that was going on with my car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Karie, thanks for your feedback! We take pride in our customer service and always make sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. - Lawrence Hall Team
Great service
From the moment that I arrive each time,it is like seeing familiar friends again . They are top notch service customer specialist. Chad always talks about my CTS wagon that I had and how nice it was .. These guys are just fantastic and I would not think of going anywhere else . Ever .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Terri, thanks for the great review! Please come visit us if you need anything else, be it service or sales. Best - Lawrence Hall Team
Great service every time
Fast and easy service. Friendly staff. Great waiting area with free water while you wait. Reasonable prices and the coupons help keep costs low.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Diana, thank you for the feedback! We are happy to hear about your positive experience at Lawrence Hall Chevrolet Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! - The Lawrence Hall Team.
Linda D.
I did not have an appointment just came in, The service department was Great changed the oil and did the state inspection even took me home to wait there the hour and half.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Linda, we appreciate your kind words about our service team. Thank you for choosing Lawrence Hall Chevrolet Buick GMC for your vehicle needs. - The Lawrence Hall Team
Great salesman
Logan was pleasant and great to work with. Accepted first offer because he was right on... he found every discount available for us. We love the car... thank you Logan!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Tommy and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Logan is a great asset and we're thankful to have him on our team. We appreciate your business! - The Lawrence Hall Team