Skip to main content

Texan Dodge Chrysler Jeep Ram

(84 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–2:00pm
Sunday Closed Closed

Reviews

(84 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Texan Dodge Chrysler Jeep Ram from DealerRater.

Want to share your experience with this dealership?

Write a review

Arturo

Very friendly and professional work a good place to go buy a truck we bought 5 John went above and beyond to quickly process all paper work thank you guys

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Top Notch customer service

I'm really glad I chose Texan dealership to purchase my new truck the customer service was above and beyond and it was a pretty quick process I did not feel pressured to buy something that I did not want the only downside is my new truck comes with two key fobs and the second one has been misplaced at the dealership and I'm still waiting to hear back as to whether they're going to mail it or I have to pick it up

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We thank you very much for your feedback. We would like to speak with you regarding your concern. Please contact Diana Miranda (Brand Advocacy Manager) at 281-312-2356 so we can get your concerns resolved.

Overrated

Before I go in for my rant , I would like to give Bobby Russ a huge pat on the back. He is great and I would love to work with him again but just not at this dealership. This gentlemen is sharp, well rounded, and knows the product he is selling. This bad review is solely based on the management’s lack of respect for their customer. I went there for a vehicle and of course the price they advertise is if you somehow qualify for all the rebates which people with good or great credit don’t. Already right there proves they are the dealership you should just avoid. After they come back with a higher price than advertised, they low ball you on your trade. Next, after you reject their deal and laugh at them, the manager comes out and tries to convince you your trade is worth less than it is and he is giving you a xxxx of a deal on his vehicle. Moving forward after a little discussion, the manager gets you about 2/3 of the rebates you lose out on because of their false advertisement and tries to convince you he is losing money. Long story short, between the dealership false advertisement and the low ball offer on your trade in, they tried to screw me out of $5,000 and convince me to take a loan at 6% and an extra year. What a joke!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Jaime my service manager

I was treated with kindness and promptly. My situation was handled with extreme care.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Maintenance service

Very friendly & professional staff. Prompt service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Awesome Service..

Service rep was very welcoming and keeping me informed on status of vehicle service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Truck service

Great job with my truck. I got my truck back pretty quick.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks, Juan!

Service

Had service on my car was got back to me fast and fixed

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks, Daniel!

Always the best service!

Always go above and beyond! Part of my control on my driver seat was no longer attached and a simple zip tie that one of your guys placed on is fixed the problem. I know it seems like such little thing but it makes me happy to know that someone would take the time to do that. But it's not the only time. Other times I've come in needing something else simple and I get in my car and it looks brand new. They have fixed or replaced all the things that were neglected by me. Gonna keep coming here. In fact my get my next car there. Thank you!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks, James!

Great service overall.

Had a great experience. Service was done correctly and staff was very friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for reviewing us!