Reviews
The only think I didn?
The only think I didn?t like is that they rotated my tires but the moment I left the shop, I got a tire pressure alarm. They should?ve checked that after rotating the tires. Apart from that the service was excellent and pretty quick
The only think I didn?
The only think I didn?t like is that they rotated my tires but the moment I left the shop, I got a tire pressure alarm. They should?ve checked that after rotating the tires. Apart from that the service was excellent and pretty quick
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your feedback! We apologize for the tire pressure alarm and have reminded our team to double check all aspects of the service. We appreciate your compliments on our excellent and efficient work!
Amanda is great and very communicative!
Amanda is great and very communicative! I love my Volkswagen but now I also love the service center. If anyone needs a raise, it?s her!
Amanda is great and very communicative!
Amanda is great and very communicative! I love my Volkswagen but now I also love the service center. If anyone needs a raise, it?s her!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Alexis, thank you; we appreciate your feedback! We hope to see you soon!
Had my car back in 3 days.
Had my car back in 3 days. Andrew is the best service Manager, kept me updated everyday with the repairs and cost of everything. I am very satisfied
Had my car back in 3 days.
Had my car back in 3 days. Andrew is the best service Manager, kept me updated everyday with the repairs and cost of everything. I am very satisfied
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Joseph, we're happy you found our staff Andrew to be so supportive during your experience here at Gene Messer Volkswagen. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Will never go back again this place sucks.
Will never go back again this place sucks. All they do is sit around and not do their job. And it will cost you money and time
Will never go back again this place sucks.
Will never go back again this place sucks. All they do is sit around and not do their job. And it will cost you money and time
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We regret to see your review and would like to gather some details of what happened so we can improve and address your concerns with our team. although you created an account to leave this review, we’d like a opportunity to discuss it. Please reach out to Dan DeLeon via email ddeleon@group1auto.com
Kyle Hind was a fantastic salesperson.
Kyle Hind was a fantastic salesperson. He made the dreaded car buy experience a pleasure. He explain the car to us as well as showing all the bells and whistles. I would definitely use Kyle again in the future.
Kyle Hind was a fantastic salesperson.
Kyle Hind was a fantastic salesperson. He made the dreaded car buy experience a pleasure. He explain the car to us as well as showing all the bells and whistles. I would definitely use Kyle again in the future.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Melissa is always fantastic and look forward to working
Melissa is always fantastic and look forward to working with her on any work I need for my vehicles. She is knowledgeable and always pleasant with a smile.
Melissa is always fantastic and look forward to working
Melissa is always fantastic and look forward to working with her on any work I need for my vehicles. She is knowledgeable and always pleasant with a smile.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Frank, we're happy you found our staff Melissa to be so supportive during your experience here at Gene Messer Volkswagen. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Kyle was very helpful with process of buying my vehicle.
Kyle was very helpful with process of buying my vehicle. He explained everything very clearly Also very respectful I will definitely recommend him to anyone who needs to buy a car new or used
Kyle was very helpful with process of buying my vehicle.
Kyle was very helpful with process of buying my vehicle. He explained everything very clearly Also very respectful I will definitely recommend him to anyone who needs to buy a car new or used
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Tonya, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Gene Messer Volkswagen. Thanks again for the recommendation, and have an amazing day!
I received Exceptional service from Gene Messer
I received Exceptional service from Gene Messer Volkswagen and I would always patronize them. I was attended to promptly and everything was got done with no delay.
I received Exceptional service from Gene Messer
I received Exceptional service from Gene Messer Volkswagen and I would always patronize them. I was attended to promptly and everything was got done with no delay.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Just bought a Jetta Sport.
Just bought a Jetta Sport. I saw it on YouTube and was shocked someone built a non hybrid with 40 mpg highway numbers, and it had a 4 cylinder and 8 speed automatic. In Texas heat, I don't believe 3 cylinder motors or any CVT will hold up yo the kind of miles I drive. They offered me a fair deal, and then offered an extended warranty that was too good to pass up. I cannot recommend this dealership enough.
Just bought a Jetta Sport.
Just bought a Jetta Sport. I saw it on YouTube and was shocked someone built a non hybrid with 40 mpg highway numbers, and it had a 4 cylinder and 8 speed automatic. In Texas heat, I don't believe 3 cylinder motors or any CVT will hold up yo the kind of miles I drive. They offered me a fair deal, and then offered an extended warranty that was too good to pass up. I cannot recommend this dealership enough.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience with Amanda quick turnaround and great
Great experience with Amanda quick turnaround and great communication will definitely be back for any more service on my vehicle highly recommend to any and everybody
Great experience with Amanda quick turnaround and great
Great experience with Amanda quick turnaround and great communication will definitely be back for any more service on my vehicle highly recommend to any and everybody
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Juan, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.