CarMax Charlottesville

It was a great experience. CarMax associate gave no pressure and was very patient with offering us to test drive a few vehicles. Process was fast and seamless. Very happy.

Jackie was a pleasure to work with! This location is convenient and Jackie was professional, kind, and helpful. She understood our questions and ensured we would have all we need for our purchase. Love the no-pressure, but thorough approach!

CarMax Charlottesville, Virginia, is a welcoming, clean, and efficient dealership. I used the online locator to find the model I wanted, then had it shipped to Charlottesville from Mobile, Alabama. I was able to purchase the car the same day I did a test drive, and everything went smoothly and professionally. I was very pleased with the results.

Frank and the team there were great. I got exactly what I wanted with excellent customer service!

This is the second time I used this dealership to transfer a car to this site and then to purchase it. The folks at this dealership responded to all my requests to the best of their ability. Should I look for a car in the future, I will start with CarMax Charlottesville, VA.

Top notch customer service, David Lee was thorough with our sales experience. Mike Lefloch, provided a perfect solution to the damaged paint on the front passenger door. Thank you.

They were able to get the car I wanted (from Kentucky) but the process of buying was WAY TOO LONG!

We had an amazing experience with Amanda and AK. The process was really easy and constructive and enjoyable. They were both very helpful, honest and capable. Thank you! We are very happy with our car so won’t need to be back for a while, but certainly want to spread the word for others

I was trying to get information on a car at this dealer. I first did an online chat with a rep in Arizona, then another with a rep in NC. Neither of them could answer my questions, nor could they put me in contact with anyone at the right location. I then tried getting a price for my trade in, and the result was thousands of dollars lower than what I had been offered elsewhere. I will never shop here again - it is too annoying and frustrating.

Bought a 2014 traverse within a mont of owning it had to buy tires ,swaybar links ,and battery and now the ac is broke .. i payed extra for all the max care and these oeople wilnot fix it or give me a rental .. there service is terrible and there warranty is a lie . I suggest never getting a vehicle from them Now i am stuck with a broken suv that im upside down in the loan ..payed 27k they offered 17 to buy it back ... rediculous