Reviews
Repeat Customer
I have leased 4 Hondas from McGrath and each time I have been very happy. They are a friendly and supportive team and this time I was able to work with Carlos who helped put me in a brand new Honda Accord that is good looking and a terrific ride. My only negative is that the process took over 4 hours.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hello, your kind words mean the world to our team and services! We love to hear stories of this nature, our team is thrilled to hear we could assist you in every way possible! We thank you for your continued business and loyalty! McGrath City Honda looks forward to serving you for more years to come!
Uros was very helpful and they had my car out very
Uros was very helpful and they had my car out very quickly. Great service overall!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Giovanni waited on me.
Giovanni waited on me. He was very knowledgeable and very friendly. Others in the department asked me if I was waited on while Giovanni was gathering information.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Serviced Car
They fixed the noise from my aging car, now it rides smooth again at 140k! I thought it may be the wheel bearing that wore off. They got it diagnosed and fixed and running great again the same day. Hoping with great maintenance my car last long
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
The place to go for honesty and transparency.
Best experience ever! Marcin and Carlos were AMAZING! 100% professionalism, honesty and transparency. The whole place has a different vive compared to all the other dealers I visited. McGrath City Honda is simply the BEST in the business!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
From the first phone call to the last handshake it was a
From the first phone call to the last handshake it was a great car buying experience. Friendly staff and no pressure tactics. I drove from central Indiana and was extremely grateful and satisfied. The car buying experience was easier than the purchase of my last cell phone.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Service Team
Took my car in for a service and the team was prompt on contacting me and informing me of any issues with my vehicle. Even the fact that they offer uber/lyft coupons to use if you aren't waiting for your car's service to be done is a nice touch.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Very accommodating staff and excellent service
Very accommodating staff and excellent service. Alfonso is a great advisor and did an excellent job assisting me during my visit. He is very professional and patient enough to answer my questions.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
McGrath Honda has excellent customer service skills.
McGrath Honda has excellent customer service skills. There people friendly and recommended what service my car would need in the future they answered all my questions and concerns, I highly recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Uros, my service advisor was the best.
Uros, my service advisor was the best. On a scale from 1-10 with 10 being the best, Uros gets an 11.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair