Over 20 years at same location in San Carlos. Duncan Motors is a pre-owned, late model dealer that provides customers with a complete automotive experience at competitive prices with financing and warranties.
Duncan Motors is dedicated to customer satisfaction.
We are passionate about cars and share that passion with you when you purchase your car from us.
"WE BUY CAR - SE HABLA ESPANOL -SPRECIAL FINANCING AVAILABLE! Llama Orlando 650-660-8677"
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I had an offer from cars.com but when I arrived, he looked at the car and said that it was too dirty for him to buy so he was going to have to get it detailed... and as a result he lowered his offer by by over $1900. I drove 40 miles to get there and then had the rug pulled from under me. Terrible customer service. Would never go back again.
Yes, offer was lowered as car had multiple issues; broken windshield, extremely dirty, front bumper had significant scratches and scrapes, excessive r...ust. This car was clearly not well kept and the car only had 19,000 miles. If your car is quoted with incorrect info we will lower your offer, which is only fair. Best way to receive top dollar is for you to have car professionally detailed and serviced before you sell.
Called Fred to inquiry about a 2007 jeep grand cherokee purchase. Negotiations with him were completely satisfactory. Orlando coordinated and completed... the sale of this jeep to me. Everything done over the internet or phone. I flew into San Jose and he picked me up in the jeep. It was better than anticipated and I am completely satisfied with the purchase This may have been the best used car purchase experience in my 50 year history of buying cars. A few issues came up but all were solved easily by them. Great guys to deal with too -- that's a plus.
Orlando helped me out, and was great with communication and being reasonable with the car. The car wasn't perfect, but he addressed the issues and fixed... them. Left with a car with 4 new tires, and an alignment. Some may say dealerships should do this prior to selling the car, and I agree. But they are ultimately a business. Where they can get away with things they will. Do your research, and dont be afraid to ask for what you want.
Casey:) Thank you for your review, and I appreciate your honesty. Our goal at Duncan Motors for the last 21 years is to be very transparent. We offer... our customers the CarFax, Clean Title reports, and Safety reports. We want our customers to be completely satisfied with their purchase. If we missed something, we go out of our way to fix it. In your case, we had four brand new tires and alignment done. But we went beyond your expectations! We had a 60k mile service perform on a car with 57k miles because you asked. We have brand new brakes put on the car. We worked directly with your lender to get you finance because you asked. Our Goal at Duncan Motors is to work with customers to the fullest extent possible. Because in the end, the reality of the matter is that you are buy a use car:) So yes, I agree do your homework, And come to Duncan Motors because we will work with you and give you the best experience you will ever have at a car dealership:) - Orlando
My car i got here was overpriced to the Max. Tires were worn out , headlights were out, baterry was bad. Got it fixed for me while i had to take day off... work since i work 24/7 . After his mechanic "fixed" the problem i drive off and for no reason at all one of my headlights was on and had to turn around to show this guy fred and he said he should read the Manuel and he see's no problem with it when clearly there is a wiring issue and i wanted to return the vehicle but he kept acting like he would help me fix it but wanted me to drop the car back off for a few days and i ain't got time for that, and he just didint car nor wanted to understand the inconvenience this was for me. And he even told me to get out of his place and disrespected me just because he didint want to give me anything for the inconvenience. I don't recommend Buying a car from here!! Please trust me this Guy Fred will try to play you.
I had an offer with this dealer through cars.com. I called several times to make sure that the offer is valid since I was gonna drive for 40 miles where... they are located. From the moment I arrived I doubted that I will get any good deal since it was one those small dealers just like when you compare Macy's department store to a dollar store or tree! Anyway, after Mr. Expert ran his diagnoses, he said that my car was damaged and need a lot of work, which is not true, since he had the vin# already and knows everything about the car! so Unfortunately, I had to drive back with nothing since he didn't commit his offer! Overall, I don't not recommend this dealer for anything and make sure you do your research before you head to this dealer!
Mr. Moodi brought we a taxi type vehicle that had extensive repairs that were fixed subpar. The vehicle was not as disclosed and I could not buy it. O...n a Scale of 1-10, this vehicle was a 6. I can't buy inferior vehicles. 22 years at this location proves I need to buy quality vehicles and sell them at a fair price.
This is a great place was amazing ! I was in need of getting a reliable and vechicle and insurance and Orlando was awesome and helped me with both!
Fred was really nice and patient with me I was selling them two cars and I was looking for the best deal. To be perfectly honest one of my cars wasn't... in really good shape the other one was. But he managed to get me a good price on both cars. I was really happy with the buying process. He was quick took about 15 minutes. And he cut me a check. I would recommend Fred any day of the week if you're looking to sell your car. Because he's pretty straightforward and he's only going to tell you what you already know. Thanks again for all your help
Just wanted to share my experience with Fred Duncan of Duncan Motors in San Carlos. Very professional, and efficient. I was able to get his original... bid increased to the price point I had set. I would recommend Fred and Duncan motors to others.
I sold my 2003 Cadillac Deville DTS to them on 12/6. It is a tough decision for me to sell the car, due to relocation. The transaction was smooth, and... Fred honored his online quote (which is almost the same as the market value). In addition, there are lots of great cars with reasonable price which are available. I will definitely refer this dealer to my friend. Thanks!
I would like to say how happy I am with the customer service/retail dept since I arrived at Duncan Motors. I was able to get into a used Toyota Camry... by the time I left. I know the paperwork takes time, but was all in order and easy to sign. I'm one happy camper right now..Thank you Duncan Motors and will recommend family and friends your way!!