Reviews
Bought a used car
Very good !! Jeff was easy going no pressure type guy easy to do business with ,
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Service
Great customer service. Some additional costs were discovered at check out. Better if all costs were told up front .
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are happy you found us so helpful! Hope you're enjoying your vehicle, and as always, drive safe!
excellent service
Very happy. Alejandro was very patient and caring. He always worried for our well being during the process.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to share your feedback with us. We appreciate your business.
Great Experience
Great & fast experience, I would highly recommend the sales person to others.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you again for the positive review!
Excellent Service
We arrived at the dealership on a quiet Sunday afternoon looking for a Pre-Owned BMW. To our surprise we were able to look over the vehicles that were on the lot without being accosted buy overzealous sales personnel. We found a vehicle that we were interested in and we were luckily contacted by Billy Freyberger, BMW Encinitas Salesman. Billy's friendly demeanor immediately put us at ease and made our buying experience totally stress free. While signing the documents we were assisted by Eddie in Finance, who was also extremely polite and professional. We ultimately ended up purchasing a beautiful Pre-Owned automobile that we trust will preform to the standards of how the BMW Encinitas Dealership is representing its self. With that said we believe we received nothing but excellent service and will highly recommend this dealership to others!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Easy, Fast and no hassles!!!
I leased a 2015 x5 bmw. Ash and Jaun were GREAT!! no nonsense, no hassles and priced it right for me without an uncomfortable encounter. great team. great experience....
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
No pressures lease of a BMW i3
Overall very low key, easy experience leasing a car from this dealership. Our sales associate Billy is very laid back and personable. Never felt any pressure to buy or lease. Overall, everyone we encountered at the dealership was friendly and helpful. Not the prettiest building in the world but that translates into lower overhead. I would definitely do business with them again. Thank you Billy. The doctor ( Notorious MD) gives BMW of Encinitas a favorable prognosis for fair, no pressure car shopping.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service.. No surprises and nice loaner cars.
Arthur helped me. Did a great job of keeping me updated. Had a terrific loaner car available immediately. Everything went quickly and fast. The car runs great.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great services.
I found it very nice buy in Encinitas, was fast and very friendly.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
great purchase experience but poor follow up
Jeremy was able to deliver the color of our choice on a new 328i by trading with another BMW dealer in Orange County. We got a good price and we're pretty happy with the buying experience. However, the follow up was mediocre. I never heard back after a week. Supposedly, someone should have called within the next few days after purchase to schedule an appointment to show us how to operate this new vehicle....
- Customer service 3.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
