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2 lifetime reviews.

  • 1.0 out of 5
    Difficult to work with
    January 13, 2016

    I found the staff/owners very rude and unprofessional. Personal was short and inpatient with me. They appeared annoyed when I had questions, speaking ...short, sharply and increasingly loud as I tried to understand the process. There was an open bottle of wine (with a cap) on the desk. Although I had no reason to think the staff was impaired, I felt it was unprofessional and should not have been in the work place. I later had to contact them via phone and staff spoke over me thinking they understood and did not allow me to explain to them why I was calling. They are very difficult to work with and I would not recommend their services.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 1.0 out of 5
    Misleading sales reps, shady practices, crooks!
    May 13, 2013

    I found this dealer on the net and went to see the vehicle he advertised. I found 2 issues with the truck before the purchase. I was assured that they... were minor and that the dealership would take care of them. To date 1 of the issues was resolved (not sure if the work is going to hold up) and the other still remains unresolved. Oh, I purchased the vehicle on 1/24/2013. Promises and excuses are the tools used at this dealership and by it's owner Jim Spears, who assured me that these issues would be taken care of. Liars and crooks are the words that come to mind when thinking about this establishment. Please be smarter that I was and steer clear of these unscrupulous swindlers!

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    2.0 out of 5
    Overall Facilities
    2.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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Jim Spears Auto
298 Main Street Binghamton, NY 13905
Used (607) 797-5553
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