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Landers Toyota of Northwest Arkansas

(7,933 reviews)
Visit Landers Toyota of Northwest Arkansas
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–7:00pm
Tuesday 8:00am–7:00pm 7:00am–7:00pm
Wednesday 8:00am–7:00pm 7:00am–7:00pm
Thursday 8:00am–7:00pm 7:00am–7:00pm
Friday 8:00am–8:00pm 7:00am–7:00pm
Saturday 8:00am–8:00pm 7:00am–5:00pm
Sunday Closed Closed
2024 state dealer award
View 13 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2016 state dealer award 2015 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 282-9003 (866) 282-9003
Used (866) 271-5733 (866) 271-5733
Service (866) 280-3506 (866) 280-3506

Reviews

(7,933 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Landers Toyota of Northwest Arkansas from DealerRater.

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Quick fast efficient. I was in and out just like that....

Quick fast efficient. I was in and out just like that. Appreciate how seem less and easy the visit was. Everyone was also friendly and asked if I needed help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Ask for John Rangel!! He is extremely courteous and...

Ask for John Rangel!! He is extremely courteous and exemplifies the meaning of service. No pressure, helpful and knowledgeable advice for all your needs. Stellar 🌟

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to recommend John and our team! We appreciate doing business with you, and we hope to see you again next time!

Person who check me in was professional and efficient....

Person who check me in was professional and efficient. Maintenance done in timely fashion. Did miss not having hot coffee. Waiting area was van clean.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We appreciate the feedback, and we hope to see you again next time!

The staff was very nice and respectful. They called me to...

The staff was very nice and respectful. They called me to tell me what I needed and they were very knowledgeable in what services I needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing us for your service needs! We're so glad our service team could help you out. If there is anything else we can help with, give us a call!

Service people on this visit very positive and “on time.”...

Service people on this visit very positive and “on time.” However, sales mgr team several months back was VERY COLD and insensitive to what they said they would do.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us. We appreciate you taking the time to leave a review. If there is anything else we can help you with, don't hesitate to give us a call!

Seth was very respectful and knowledgeable regarding my...

Seth was very respectful and knowledgeable regarding my RaV 4 check Engine light on. He ordered the necessary part and got me out the door quickly and efficiently. I appreciated his helpfulness.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're glad Seth could help you with your service needs. Thank you for taking the time to leave a review, and we hope to see you next time!

Service advisor looked at me like I was an idiot while I...

Service advisor looked at me like I was an idiot while I explained the issues we are having with this new car. No issues where resolved. Will be switching dealerships.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

I apologize for the experience not being what we strive for daily. Please do not hesitate to contact me at shawn.wells@landerscorp.com or my direct line at 479-845-5262, as I would greatly appreciate the opportunity to learn more about your visit and what we can do to better exceed our guests' expectations. Thank you.

Nice, efficient, welcoming, that is all I have. All....

Nice, efficient, welcoming, that is all I have. All. There's a serious family matter com going on so I can't remember the people's names because I'm just trying to live A-day at this point.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I can’t believe how fast they fixed my car. It was...

I can’t believe how fast they fixed my car. It was finished a day before they said it would be! I’ll be back for sure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Extremely helpful and marty may os one heck of a person...

Extremely helpful and marty may os one heck of a person to work ans do business with.awsome selection of cars to.chose from and well priced

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave a review! We appreciate you doing business with us!