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Gahanna Auto

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (16 reviews)
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–6:00pm
Saturday 10:00am–6:00pm
Sunday Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (16 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gahanna Auto from DealerRater.

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Great customer service

Found a SUV online and although they were 2 hours away, well worth the drive! Great deal on the 2017 Hyundai Santa Fe we purchased today. I hate car shopping and told Craig that but his friendly demeanor and sense of humor helped make this a very pleasant experience! Will go back there next time I need another vehicle & would refer friends to them!!

Great customer service

Found a SUV online and although they were 2 hours away, well worth the drive! Great deal on the 2017 Hyundai Santa Fe we purchased today. I hate car shopping and told Craig that but his friendly demeanor and sense of humor helped make this a very pleasant experience! Will go back there next time I need another vehicle & would refer friends to them!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Jamie

We were very please with the service we received from Kyle and Gahanna Auto Sales. They were very friendly and helpful. We would recommend to others.

Jamie

We were very please with the service we received from Kyle and Gahanna Auto Sales. They were very friendly and helpful. We would recommend to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hey Jamie, thanks for the review of our staff and our dealership. If you need anything, we will be here. -Kyle with Gahanna Auto Sales-

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John S.

We were looking for a newer used car for my son as he heads to college. We visited a few dealerships this morning then we arrived at Gahanna Auto Sales. We really did not know what to expect other than they had a vehicle of interest and the establishment rated well online. Craig was very friendly with a no pressure sales approach, just what we like. We test drove the vehicle and it was a hit! Better than advertised. The car was priced very reasonably. The staff was awesome. We definitely found the right place to recommend to family and friends. You will definitely find cars of high quality and of course clean carfax. Thanks much Craig! My family appreaciated your hospitality.

John S.

We were looking for a newer used car for my son as he heads to college. We visited a few dealerships this morning then we arrived at Gahanna Auto Sales. We really did not know what to expect other than they had a vehicle of interest and the establishment rated well online. Craig was very friendly with a no pressure sales approach, just what we like. We test drove the vehicle and it was a hit! Better than advertised. The car was priced very reasonably. The staff was awesome. We definitely found the right place to recommend to family and friends. You will definitely find cars of high quality and of course clean carfax. Thanks much Craig! My family appreaciated your hospitality.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hey John, we greatly appreciate the kind words about our dealership and staff. We strive in every way to be better then our competition and your review shows that. Thanks again and enjoy the new car. -Kyle with Gahanna Auto Sales-

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Amazing Service!

I loved our sales person at Gahanna Auto! Not pushy at all and really took time to listen to my wants and needs. I didn't feel rushed and made the car purchasing experience very easy as well as explaining paperwork and the car features so that I understood everything. Already told my coworkers, friend and family about the great experience and would refer them any time!

Amazing Service!

I loved our sales person at Gahanna Auto! Not pushy at all and really took time to listen to my wants and needs. I didn't feel rushed and made the car purchasing experience very easy as well as explaining paperwork and the car features so that I understood everything. Already told my coworkers, friend and family about the great experience and would refer them any time!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hey Megan, thanks for the fantastic review. We are pleased that your experience with us was easy and a great experience. Enjoy the car and we hope to see you in the future. -Kyle with Gahanna Auto Sales-

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Shopping at Gahanna Auto Sales

Kyle was very informative and helpful Even though I did not purchase a vehicle from him They a GOOD selection of nice cars and trucks He provided information about what to look for in my search Very pleased with his attitude and professionalism

Shopping at Gahanna Auto Sales

Kyle was very informative and helpful Even though I did not purchase a vehicle from him They a GOOD selection of nice cars and trucks He provided information about what to look for in my search Very pleased with his attitude and professionalism

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hello Jackson, Thank you for the kind words about our staff and dealership. I am glad I was able to help you out with your search of a new vehicle. Maybe our paths will cross again when you are looking for your next car. Thanks again for positive review. -Kyle with Gahanna Auto Sales.-

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The way car buying should be

I'm a simple man and value simple things. Steve and Kyle at Gahanna Auto Sales made buying a vehicle very simple. Knowledgeable, Helpful, Friendly, Engaging. I walked away feeling like I got taken care of, not taken advantage of. Couldn't be more satisfied with the overall experience and the value of our purchase.

The way car buying should be

I'm a simple man and value simple things. Steve and Kyle at Gahanna Auto Sales made buying a vehicle very simple. Knowledgeable, Helpful, Friendly, Engaging. I walked away feeling like I got taken care of, not taken advantage of. Couldn't be more satisfied with the overall experience and the value of our purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Buying experience the way it should be

I'm a simple man and value simple things. Steve and Kyle at Gahanna Auto Sales made buying a vehicle very simple. Knowledgeable, Helpful, Friendly, Engaging. I walked away feeling like I got taken care of, not taken advantage of. Couldn't be more satisfied with the overall experience and the value of our purchase.

Buying experience the way it should be

I'm a simple man and value simple things. Steve and Kyle at Gahanna Auto Sales made buying a vehicle very simple. Knowledgeable, Helpful, Friendly, Engaging. I walked away feeling like I got taken care of, not taken advantage of. Couldn't be more satisfied with the overall experience and the value of our purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello William, thank you for the Review of Gahanna Auto Sales. It was a pleasure to assist you and your wife on purchasing your recent vehicles. We strive on customer satisfaction and making sure our customers are happy during and after the sale. Please contact us if you need anything in the future and we hope you are enjoying your new vehicles.

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Great Service, Not Pushy

Both Craig and Kyle were great to work with. They were very knowledgeable about the vehicles on their lot. This was probably the best car buying experience that I've had. They were not pushy and were alright with allowing time to make decisions. All of the vehicles on their lot are in great condition and well maintained. I will definitely be sending more business their way and will come here for car purchases in the future. Thank you Kyle and Craig! I love my new Santa Fe!

Great Service, Not Pushy

Both Craig and Kyle were great to work with. They were very knowledgeable about the vehicles on their lot. This was probably the best car buying experience that I've had. They were not pushy and were alright with allowing time to make decisions. All of the vehicles on their lot are in great condition and well maintained. I will definitely be sending more business their way and will come here for car purchases in the future. Thank you Kyle and Craig! I love my new Santa Fe!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Lionel, thank you for the review of Gahanna Auto Sales. It was a pleasure to meet you and assist with your recent purchase. Please contact us with any questions you have in the future and welcome to the Gahanna Auto Sales family.

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Absolutely wonderful

I drove 90 minutes to see and test drive a vehicle. After weeks of being at big dealership lots, I was very pleasantly surprised to find this small, clean, family owned business. They are genuine, down to earth, friendly, good people. This is how car buying should be! Very nice vehicles, meticulously clean lot and building. No pressures whatsoever.

Absolutely wonderful

I drove 90 minutes to see and test drive a vehicle. After weeks of being at big dealership lots, I was very pleasantly surprised to find this small, clean, family owned business. They are genuine, down to earth, friendly, good people. This is how car buying should be! Very nice vehicles, meticulously clean lot and building. No pressures whatsoever.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Dan, Thank you for the review of our staff and Gahanna Auto Sales. It was a pleasure to meet you and assist you with your car buying experience. Thank you for choosing Gahanna Auto Sales and welcome to the family.

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Car Buying Hassle Free!

I can't believe how easy it was to buy a car! I came in, found the car I wanted and within an hour, I was driving off the lot. Excellent customer service and super people. We will be back when we need another vehicle! Thanks again!

Car Buying Hassle Free!

I can't believe how easy it was to buy a car! I came in, found the car I wanted and within an hour, I was driving off the lot. Excellent customer service and super people. We will be back when we need another vehicle! Thanks again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hey Justin, thanks for the review. It was a joy to assist you and your family on purchasing your Kia Soul. Please contact with any questions you have in the future.

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