Reviews
Write a reviewGreat service,by great people and a wonderful staff,been
Great service,by great people and a wonderful staff,been dealing with the company for a long time,would recommend to others!!
Great service,by great people and a wonderful staff,been
Great service,by great people and a wonderful staff,been dealing with the company for a long time,would recommend to others!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, thank you for your kind words and this wonderful review! Your satisfaction is important to us, so we want to sincerely thank you for choosing Amery Chevrolet, INC. and we hope to see you again soon!
Reached out promptly to answer questions and provide any
Reached out promptly to answer questions and provide any additional information I needed. Courteous and respectful. One thing that was a bit of an annoyance was all the unnecessary extra emails they sent. Easy to unsubscribe from receiving them though!
Reached out promptly to answer questions and provide any
Reached out promptly to answer questions and provide any additional information I needed. Courteous and respectful. One thing that was a bit of an annoyance was all the unnecessary extra emails they sent. Easy to unsubscribe from receiving them though!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hello there, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, Amery Chevrolet, INC.
It took an hour and a half for an oil change/ tire
It took an hour and a half for an oil change/ tire rotation. My appointment was for 11, they didn't get my vehicle in until about11:45. When they got the oil change done, nobody bothered to tell me it was done. At 12:15 i went to the service desk to see if it was done, and it was sitting outside. The service writer went on her lunch break while my car was done, so I spent an extra half hour waiting. Won't be going back, won't recommend anyone else to go there. People used to have a work ethic, but some people have no idea what that means. They also didn't use my chevy rewards like they said they were going to.
It took an hour and a half for an oil change/ tire
It took an hour and a half for an oil change/ tire rotation. My appointment was for 11, they didn't get my vehicle in until about11:45. When they got the oil change done, nobody bothered to tell me it was done. At 12:15 i went to the service desk to see if it was done, and it was sitting outside. The service writer went on her lunch break while my car was done, so I spent an extra half hour waiting. Won't be going back, won't recommend anyone else to go there. People used to have a work ethic, but some people have no idea what that means. They also didn't use my chevy rewards like they said they were going to.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback.
I heard they are under new management, and it shows!
I heard they are under new management, and it shows! I had the best experience from start to finish. Everyone was super friendly and helpful. They worked as a team and answered all my questions. Very happy with my new Equinox!
I heard they are under new management, and it shows!
I heard they are under new management, and it shows! I had the best experience from start to finish. Everyone was super friendly and helpful. They worked as a team and answered all my questions. Very happy with my new Equinox!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wow, we're glad you had such a wonderful experience with us! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Your satisfaction is important to us, so we want to sincerely thank you for choosing Amery Chevrolet, INC. and we hope to see you again soon!
:) :) :)
Friendliest dealership around for sales and service. They have delicious popcorn and cute dogs greeting people! Because of this, I won't take my car anywhere else. :)
:) :) :)
Friendliest dealership around for sales and service. They have delicious popcorn and cute dogs greeting people! Because of this, I won't take my car anywhere else. :)
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, we're happy to hear you had such a positive experience with our team! We really appreciate your feedback! Thank you!
Great Dealership
I always wanted a corvette, so I saw one at the dealership went over to look at it loved it bought it. No pressure from the sales consultants. They were great to work with. I would highly recommend this dealership to anyone purchasing a vehicle. They treated me right!
Great Dealership
I always wanted a corvette, so I saw one at the dealership went over to look at it loved it bought it. No pressure from the sales consultants. They were great to work with. I would highly recommend this dealership to anyone purchasing a vehicle. They treated me right!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, we are so happy to read such a great review about Amery Chevrolet! Thanks again for the recommendation, and have an amazing day!
The best place to shop was only 2 miles away.
I had been looking for a truck for several months and was told by several dealers that all they could do was put Me on a waiting list. I had a different dealer try the old bait and switch, so I was a little frustrated when I stopped and talked to Robert Fuller at Amery Chevrolet. He talked to the Sales manager, John Buhr, and between Roberts searching and John's Quote for My trade in and willingness to trade a more expensive vehicle away, they found My truck and had it in Amery in 2 days. No hassles, very quick, pressure free paperwork, and I'm driving a brand-new truck.
The best place to shop was only 2 miles away.
I had been looking for a truck for several months and was told by several dealers that all they could do was put Me on a waiting list. I had a different dealer try the old bait and switch, so I was a little frustrated when I stopped and talked to Robert Fuller at Amery Chevrolet. He talked to the Sales manager, John Buhr, and between Roberts searching and John's Quote for My trade in and willingness to trade a more expensive vehicle away, they found My truck and had it in Amery in 2 days. No hassles, very quick, pressure free paperwork, and I'm driving a brand-new truck.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Troy the owner is out of control
This dealerships owner is out of control. I bought a suburban for $44,000 and it’s been nothing but problems since the beginning. I talked to Troy Keller (owner) and I’ve not had a worse conversation in 15 years of buying vehicles. It’s NEVER acceptable to scream at or bully a customer, like he did to me. He blamed me for everything, took no responsibly for selling me a lemon, and repeated “I don’t care” over and over every time I brought up any of my concerns. Do not buy anything from Amery Chevrolet. Troy is unprofessional, rude, aggressive, and manipulative. Stay away.
Troy the owner is out of control
This dealerships owner is out of control. I bought a suburban for $44,000 and it’s been nothing but problems since the beginning. I talked to Troy Keller (owner) and I’ve not had a worse conversation in 15 years of buying vehicles. It’s NEVER acceptable to scream at or bully a customer, like he did to me. He blamed me for everything, took no responsibly for selling me a lemon, and repeated “I don’t care” over and over every time I brought up any of my concerns. Do not buy anything from Amery Chevrolet. Troy is unprofessional, rude, aggressive, and manipulative. Stay away.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello again Dana, We are sorry to hear that you are dissatisfied. However, the internet is not the platform to discuss your personal and private details of your transaction. We have attempted to work with you in multiple ways. To clarify the facts and details of your transactions/service requests, your point of contact with our store remains to be with the owner, Troy. You are always welcome to discuss with him anytime. Thank you and have a great day. 715-268-7676
Don't Buy Their Used Vehicles...
Don't buy a used vehicle from them. I rarely complain and am generally very easy going. However, this has situation has become unacceptable. Long story short, I traded into a 2018 suburban with 55,000 miles. Thank GOD I bought the bumper to bumper warranty. I realize this isn't a brand new vehicle and these are first world problems, but holy crap. The next day, the transmission made a weird noise when shifting and the AC stopped working on an 85-degree day. Not fun with kids and black leather. I called and brought it in for service. Got a crappy loaner. Found out the transmission was bad as well as the AC condenser. Cool, they sold me a suburban with a bad transmission. Thanks. Two weeks go by for them to fix everything and I can't drive it. They were supposed to also do the undercoating and provide me the spare key fob they promised when I bought it. Get it back. They "forgot" to do the undercoating and "dropped the ball" on the key fob. A few days later, and now the engine oil pressure is low when idling. Probably shouldn't drive it like that. Call service to set up an appointment. They tell me their soonest appointment is 2 weeks out and that they "couldn't promise me a loaner because their lot is almost empty". Nice. So now I can't drive it with the low oil pressure for 2 weeks, then I have to drop it off to you and basically not have a vehicle while you work on this one. Sounds reasonable. I've owned this vehicle for 3 weeks. It's been in the shop for 2 of those 3, and now I can't drive it for another 2 weeks. It's all good. I'll just keep paying the insurance and loan on it while it sits in your lot and shop. And no worries, I don't need a loaner. I'll just walk around. Do not buy a used vehicle from them. They're buying auction vehicles and packaging them up as if they're certified, local trades. Clearly, they're not even inspecting them as they should never have let that leave their lot. Don't fall for it like I did.
Don't Buy Their Used Vehicles...
Don't buy a used vehicle from them. I rarely complain and am generally very easy going. However, this has situation has become unacceptable. Long story short, I traded into a 2018 suburban with 55,000 miles. Thank GOD I bought the bumper to bumper warranty. I realize this isn't a brand new vehicle and these are first world problems, but holy crap. The next day, the transmission made a weird noise when shifting and the AC stopped working on an 85-degree day. Not fun with kids and black leather. I called and brought it in for service. Got a crappy loaner. Found out the transmission was bad as well as the AC condenser. Cool, they sold me a suburban with a bad transmission. Thanks. Two weeks go by for them to fix everything and I can't drive it. They were supposed to also do the undercoating and provide me the spare key fob they promised when I bought it. Get it back. They "forgot" to do the undercoating and "dropped the ball" on the key fob. A few days later, and now the engine oil pressure is low when idling. Probably shouldn't drive it like that. Call service to set up an appointment. They tell me their soonest appointment is 2 weeks out and that they "couldn't promise me a loaner because their lot is almost empty". Nice. So now I can't drive it with the low oil pressure for 2 weeks, then I have to drop it off to you and basically not have a vehicle while you work on this one. Sounds reasonable. I've owned this vehicle for 3 weeks. It's been in the shop for 2 of those 3, and now I can't drive it for another 2 weeks. It's all good. I'll just keep paying the insurance and loan on it while it sits in your lot and shop. And no worries, I don't need a loaner. I'll just walk around. Do not buy a used vehicle from them. They're buying auction vehicles and packaging them up as if they're certified, local trades. Clearly, they're not even inspecting them as they should never have let that leave their lot. Don't fall for it like I did.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Dana, We are sorry to hear about the experience you have brought to our attention. Here at Amery Chevrolet, we pride ourselves on our Sales and Service Departments and the customer service we provide. In this instance, there seems to be some confusion from your conversation with our Service Manager, Galen. We offered to expedite getting your vehicle in and he did also confirm that you would be able to use a loaner vehicle. Please contact Galen directly at 715-268-7676 to work towards a resolution.
jon r bergquist
Good job, done in less time that expected and truck ran fine the next day!
jon r bergquist
Good job, done in less time that expected and truck ran fine the next day!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!