Reviews
Great dealership!! Sales and service get an A++ fr
Joe Tomasello was a pleasure to work with. They were on top of every detail and we couldn't have asked for a better car buying experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
customer
My experience was great and i was treated like a king
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service and Timely Completion of Repairs!
Jeff Hathcock is one of the finest service representatives of any dealership I have dealt with in many years. He does a grest job of explaining the process, completing the servicing requirements within the projected time frames, and pleasant to work with. Very satisfied!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great services
Great service with very professional and knowledgeable people.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great experience and very friendly staff!
I came to Cadillac of South Charlotte for basic maintenance and oil change. First of all I was impressed with facility and service, courteous and attentive specialists. I scheduled my appointment in the morning and arrived to dealership at 2pm. Service advisor Bryan Gunter was very attentive to my questions. He explained what maintenance needs to be done to keep my vehicle in good and safe condition. I have to admit for me as a foreigner who moved to US 2 years ago and a new driver it was really comprehensible explanation. Personnel asked me if I need anything and provide me with updates. Even I had to wait longer than expected I had good time having coffee at lounge and cafe area. I would recommend this dealership for all kinds of services to people who are looking for quality and good service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Escalade repair
Jeff always does a great job letting me know what the repairs will be and the cost.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
great place to buy a quality car
very knowledgable staff used cars are throughly reviewed and repaired and they give you a great deal
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Body shop
Great service by Randy Frye. Truck was repaired in a timely and professional manner. Also, great cleanup.
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Best Car buying experience ever!!!
I came in and worked with Joe Tomasello and he was so helpful. He took the time to have the car pulled up and ready for me upon my arrival as well as spent the time to go over all of the equipment with me. I love my new Cadillac and I will be going back to Joe for years to come.....
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service and Quality work
My car was involved in a hit and run accident. The Body Shop Associate David was very helpful and professional. He kept me up to date during the entire repair process and my car was ready sooner than promised. The quality of the body work was excellent.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
