David Chevrolet

I recently had an issue with my 2024 Chevrolet Traverse where the brake pad monitoring system was telling me that my brakes were critically low. So my husband ordered new brakes pads for the front and a brand new direct from GM sensor. When the brakes were taken off the vehicle they were practically new with no signs of actual usage. My husband went ahead and changed them anyways but come to find out the truck software wouldn’t allow us to reset the brake pad life. I contacted David Chevrolet and booked a service appointment (keeping in mind I’m well within the warranty limit and far from 36k miles and under the 3 years) Anyways they competed my inspection (which I scheduled) however they told my Husband that if we want the software update for the brakes we have to pay $193!! That it’s not covered under warranty quoting some bogus notification they printed out. They told my husband that we would have to pay them to change my brakes if we wanted it cleared. I think not…. I called GM and filed a complaint, I did the same with the NHTSA because how can I not be able to reset my brake pad life on my own let alone have to pay them to change my brakes so they can reset the notification (not update the software). Now I have obtained the email that went out from none other than GM and guess who the NHTSA and guess what it says?!?!? The update is free as long as I’m in my warranty period which spoiler alert I am. Terrible service here just can’t stress enough that you can’t just take their word for it, call and get info. I want my software update so I can turn my brake monitoring system back on and have my brakes properly monitored. I mean that’s what I paid for right? It’s not like that feature wasn’t added into the overall sticker price I paid???

Everyone is so helpful from sales to service .whether it is the greeter or sales or Service dept.

Everybody was extremely nice and helpful. They gave me a list of the next repairs for my with the costs included. My car was in good condition when I left.

great service by steve. great experience not really a talker twenty five word is a lot it should be good that i said i was very happy when i left

My battery died and David Chevrolet gave me great service to replace the battery without an appointment . I was very pleased with their service and professionalism .

My experience was wonderful as the facility is beautiful and each individual I had the pleasure of working with was extremely professional, knowledgeable and helpful.

We’ve had 2 successful buying experiences at this location. Steve P and everyone involved with the entire process was friendly, quick and provided a seamless delivery.

Purchased a 2022 Buick Encore a few months back. I also purchased the extended warranty. It is now on its 3rd battery. I have had it in the shop twice for 2 days each. Their only suggestion is another battery. Clearly there is an electrical issue or a parasitic drain. I'm told that they can't find anything wrong and that it is costing them too much money taking up a bay all day. I am in the market for another used car, and I will purchase it anywhere but David Chevrolet. I will find a competent shop to find the electrical issue too. The $100 vanishing deductible isn't worth it to return to the dealership a 3rd time. Finally, if you do go there, I certainly don't recommend working with Ken in the service department. You'll be lucky if he will even return your calls. If you do manage to track him down, you'll get condescending non-answers

I leased a 2025 Chevy Trax on 8/26 and my salesman Mike Smith was very helpful in finding the right lease company and payment options for my financial situation.The finance and service depts are very good at what they do.This my 3rd lease with David and I am completely satisfied-I keep going back!!!

David Chevrolet is the best dealership to help you select the car based on your needs and budget. Steve Palmeri help me select my new SUV and made sure the price and the car options were exactly what I wanted. In addition, he dealership staff is very friendly, helpful and professional. I would highly recommend anyone to use David Chevrolet to pick out the vehicle of your dreams.