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Peters Chevrolet

(505 reviews)
Visit Peters Chevrolet
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 1:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 8:00am–6:00pm
Tuesday 8:00am–6:00pm 8:00am–6:00pm
Wednesday 8:00am–6:00pm 8:00am–6:00pm
Thursday 8:00am–6:00pm 8:00am–6:00pm
Friday 8:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–1:00pm
Sunday Closed Closed
New (888) 513-8248 (888) 513-8248
Used (888) 897-5383 (888) 897-5383
Service (877) 202-4976 (877) 202-4976

Reviews

(505 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Peters Chevrolet from DealerRater.

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Service on my Colorado

The people were great in the service provided. The service writer Sean was extremely helpful in answering my question and did a great job in providing assistance. I would recommend their service department to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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CUSTOMER

PETERS CHEVROLET WOULD NOT BE THE SAME WITHOUT EDDIE WILLIAMS IN THE SERVICE DEPT. A REAL PROFESSIONAL.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I was very pleased with my salesman. He addressed every...

I was very pleased with my salesman. He addressed every concern I had. The vehicle selection was outstanding and the price was very fair! I would recommend this dealership to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I have purchased many vehicles from Peters Chevrolet....

I have purchased many vehicles from Peters Chevrolet. Quite honestly, the inventory the keep on hand is unmatched in East Tx. There is always something for everyone and if they don’t have it they will get it. Besides that it comes down to the salesman/ woman who makes your sale and the service after the sale. I have never had a bad experience with Peters but I have had a few mediocre ones. My most recent purchase has led me to write this review and highly commend my salesman by name! Bruce Hofstetter will be my salesman for as long as he works at Peters! He is honest and transparent and gives it to you like it is! No typical salesman BS! He went way above and beyond to find me the best deal possible and the truck that I wanted! He is very realistic and does what he says he will do when he says he will do it! I can’t praise Bruce enough for just being real, keeping my needs in mind throughout the process and delivering when and how he said he would! No more, no less! And on a side note, my finance guy Floyd Ainsworth is the exact same way during the signing process. I’ve signed with him many times and he is thorough, clear and concise! He will take the tine to explain things in plain English and doesn’t spit a bunch of garbage at you and just shove paper after paper in your face to sign then kick you out the door! I walk out of his office with no questions and a clear concise picture of my purchase and service contract every time! These two guys are what make me go to Peters, why I will return and why I would recommend Peters! Vast inventory to shop, no BS and real East Texas folks that will put you in a vehicle you want and can afford! I can’t speak for every salesman there of course but if they are anything like Bruce you can’t go wrong!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Service was great, coupons from mopar made it bett

Scheduled oil change. Had to take vehicle in one day early due to my schedule. Helpful, performed all service great. Used a coupon and was a great value. Allowed me to pick up vehicle after hours the next day. Good job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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great experience purchasing here for a 2nd time!!

John preston came through again for my. Purchased my second ram limited 2500 from him. He came in on his day off to fit my schedule. I was in and out in under 2 hours. If you’re in the market for a new ride, go here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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My salesperson Larry was awesome! made it an easy!

My salesperson Larry was awesome! made it an easy! John Howell in finance was amazing to work with. What a great buying experience. Worked the deal from Colorado over the phone with Larry and am going to have the truck delivered to my doorstep.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Too much money for So many Problems

Let me start by saying this was my second purchase from this dealership. My first one was a great experience, hence why I went back when I was ready for a new car. The first vehicle we were interested in had some issues as soon as the salesman started it up. That should have been our first red flag to go somewhere else. He swore he had a great vehicle that would make up for the flub, so we gave him a chance. We ended up buying a different vehicle that was supposedly "a great vehicle". Turns out, after leaving the lot, the brakes began squeaking, there was condensation in the light, two recalls came out within a month. They claimed they fixed the issues and replaced the light, but the condensation is still there, the breaks still squeak and when I had an oil change performed, the body behind the headlight popped out. Oh, and I still cannot get a scheduling for one of the recalls. I have tried online, by text, and by phone. Still NOTHING! This is the worst experience I have ever had with a dealership in years.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
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Great service department

I can’t say enough about Peter’s service department they go above and beyond to help you. They know what they’re doing very professional. Have had to take our Tahoe in twice both times it was fixed quickly. I like that they use texts to update you. Sean is very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Neded service on my 2005 Jeep Liberty

My 2005 Jeep Liberty Limited started dying after I had driven it for approximately 15 miles or so. It was a weird problem because it ran perfect for the first 15 miles of a trip. Peters was able to locate the problem and get my Jeep back to me running fine without cutting off any more.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.