Skip to main content

Brookings Auto Mall

(49 reviews)
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:30am–5:30pm
Tuesday 8:00am–6:00pm 7:30am–5:30pm
Wednesday 8:00am–6:00pm 7:30am–5:30pm
Thursday 8:00am–6:00pm 7:30am–5:30pm
Friday 8:00am–6:00pm 7:30am–5:30pm
Saturday 8:00am–4:00pm Closed
Sunday Closed Closed
New (855) 363-7586 (855) 363-7586
Used (605) 205-5667 (605) 205-5667
Service (605) 205-5729 (605) 205-5729

Reviews

(49 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Brookings Auto Mall from DealerRater.

Want to share your experience with this dealership?

Write a review

We bought a Taho!

Greg Roach was a wonderful help when we purchased our Taho! He set up my radio/Bluetooth and taught me all the fancy things my car does! Without his help, I would have been lost. He is always there to answer any questions I have & the Brookings Auto Mall is a wonderful place to have my car serviced. The facility is beautiful now with the remodel done! Thank you Greg!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great Friendly Service

The Brookings Auto Mall has a very friendly staff & are willing to explain any process & answer all your questions. Their waiting area is very comfortable with coffee available!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

GREAT group of people to work with!!

THANKS for all your guidance and help in finding and purchasing my NEW 2013 Equinox at the Brookings Auto Mall!! Will definately be back!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Brookings Automall

We really enjoyed working with Mark our salesperson. He was very helpful in our decision as to what we were looking for. The service department took care of us as well for an oil change at a good rate. We will do business again with the Brookings Automall in the future. Keep up the good customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Amazing online buying experience

I live about 1500 miles away from this dealership, so when I called them about a car, I was a little skeptical about what would/could happen. Amber, the sales person I worked with, was AMAZING. She was texting me or sending me emails with the answers to any of my questions in a very timely manner. When I decided to buy the car, they took care of all shipping arrangements and even sent it out before they were suppose to so that I would have it early. Totally painless experience. I called on a Friday, they pulled the keys so no one could try to sell it over the weekend while paperwork was being processed and my new car was on a truck headed to me by Tuesday.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Nice salesman

Not hard to deal with. Would have been nice to have bathrooms. Ha-ha. Hope they are fixed by now.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Larry, Thank you for the review! We are glad that your buying experience was a good one and are happy to report that our plumbing issue has been resolved;) I hope you enjoy your new truck, Larry. Sincerely, Amber

Great experience!

My husband and I recently bought a 2011 GMC Acadia from the Brookings Auto Mall. The service was exceptional, the facility was great, and the process was easy! We would definitely recommend the Brookings Auto Mall to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

New car purchase

This is the second time we have purchased from the dealer and are satisifed

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

money well spent

I bought a new Chevy PU this last weekend (6-9-12) I have bought from numereous dealers befor and have never had such a good time spending hard earned money. I and my daughter truly had a great experience. All the people that i dealt with were more than happy to helpout with generous concern for me. I would encourge everyone to give them a chance on your next purchase. Tell em Tim sent ya.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No