Brookings Auto Mall

Reviews

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29 lifetime reviews.

  • 5.0 out of 5
    April 20, 2015

    I love the 2010 Acadia I bought from Don S. He is a great salesperson to work with. The dealership is very neat and clean. I did a lot of my talking over... the phone with Don. I came in to negotiate and drove off in 2 hours.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    October 21, 2014

    Very satisfied with the way the process of buying our new car went at Brookings Auto Mall. The facility itself is neat and clean, any employee we encountered... was kind and willing to help us in any way. Ryan Overby, salesman, was pleasant to work with. He was patient with us, accommodating with the test drives, informative about the cars, and giving us time to make a decision! He was in contact with us after the sale a few times just to see if we had any questions, he even fixed our garage door crisis! The other employees we dealt with on our vehicle and the loan were all very pleasant and easy to work with.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    April 7, 2014

    We purchased a used vehicle that was need for our special needs, and Ryan was so helpful as always. Thanks again

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    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    February 7, 2014

    I worked with Tom on purchasing a new suburban. He and the staff at brookings auto mall were excellent to work with. They found exactly what I was looking... for.. Thanks again for all the great help. Lynn Dahl.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    January 11, 2014

    Everyone was very helpful and friendly. Made me feel very comfortable about my purchase.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    January 9, 2014

    My husband and I had been looking for a couple of months for a GMC Acadia, we decided to stop in at the Brookings Auto Mall on our way back from Sioux... Falls. Ryan Overby was there to greet us and helped us to find the perfect Acadia. We truely love our vehicle! Thanks to Ryan and the rest of the staff for all their expertise in helping us find exactly what we were looking for. Jackie Fortin

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    December 9, 2013

    I have been buying cars from Brookings Auto for quite some time. It is always a pleasant experience dealing with the people there. They go out of their... way to help you in selecting a vehicle, and then familiarizing you to it. Dan Macadarah I have never had any problems with a repair they have done for me.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    December 6, 2013

    I found a well equipped Silverado LTZ online at Brookings Auto Mall. My phone inquiry was answered by pleasant person who transferred me to salesman Gregg... Roach. Gregg was friendly and professional gathering appropriate information. I made an appointment with Gregg to visit the dealership and test drive the vehicle. Gregg greeted me upon arrival and had the vehicle out front ready to test drive. The sales process was smooth and the deal was closed. I purchased some accessories which needed to be installed. Curt, with the service department, was very accommodating and the installation was done in a professional fashion.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    December 2, 2013

    This is the 10th vehicle I have purchased from this location (Kjellsen, Sharp, Paula and now BAM!). This experience was as excellent as the first time.... The longevity of the staff, as well as being friendly and helpful makes the search an easy choice to shop hometown. Thanks Mark Foster!

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    Shopped for a new car
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    Did make a purchase
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  • 5.0 out of 5
    November 21, 2013

    Mark Foster went above and beyond what is reasonable to expect from a dealership. He kept searching and checking with us until he found exactly what we... wanted in a vehicle. Its this kind of focus on meeting customer needs, in a very pleasant and professional way, that has kept us coming back for the last 30 years whenever we need a new vehicle. Thank you Mark!

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