Brookings Auto Mall

I talked to the dealership about a noise I had under my camaro and said my bumper to bumper warranty was about to expire and they squeezed me in. They found the problem which was my variable exhaust valve and are getting one coming. I told them if it snows and they salt the road I’m not bringing it back until spring and they said not a problem. They understood. Great place to do business with! They put the customer 1st.

Burke and all the Staff we dealt with were very friendly, helpful, knowledgeable and courteous. They offered us extended warranty and coating options and did not have a problem when we declined the offer. Burke played catch with our grandchildren and kept them occupied while we were completing our final paperwork. It was a Pleasure working with Burke and all the staff.

Mac took great care of me and got me my favorite truck! Wonderful service and I love these guys!

I had the most pleasant experience here last week when I purchased my vehicle. This is my third time buying a car; this experience was the best. I have a particular need (e.g., vehicle type, time of purchasing, financing), and Crystian Sanchez was helpful enough to assist me. Also, I was in the moving process, and Crystian Sanchez was very friendly and helpful in getting the correct information at the right time. When I got into Brookings (after the 16 hours of driving), I went directly to Brookings Chevrolet to get my car and finish the paperwork. That is, my very first experience in Brookings was with Crystian Sanchez. Now, it has impacted me a lot, loving my new location, Brookings, and seeing that people around here are gentle, nice, and collegial. If you need to purchase a car, go to Crystian Sanchez at Brookings Auto Mall.

Brookings auto mall went above and beyond my expectations to resolve the problems I was having with a new vehicle

I won’t call out the salesman but we purchased a Toyota sienna for my work. I’ve bought dozens of cars over the years and never had such a bad experience with a salesman. Will not be going back. Which is too bad because we are consistently looking for vehicles.

I trust the Service Department at BAM. I have a sense that they are acting in my behalf and always instruct them to tell me whatever PM I need to have performed. Trustworthy and professional.

they did a great job on cleaning up the new vehicle so it was ready to go when we went to pick it up

The dealership was prompt in getting a new battery installed. Steve in the Service Department was courteous, accommodating, and knowledgeable.

They had things ready to go for us as far as financing and trade in value all we had to do was sign the paperwork it was the quickest trade in we've ever done