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Wallace Cadillac

(232 reviews)

Reviews

(232 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I had a great experience at Wallace Cadillac purchasing a 2026 CT 5 Cadillac sedan. The salesman were great and the management team were extremely professional.

I had a great experience at Wallace Cadillac purchasing a 2026 CT 5 Cadillac sedan. The salesman were great and the management team were extremely professional.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Disingenuous buying experience. App doesn’t allow access to Tesla Super Charging Stations as promised. On Star was not able to help when I was out of town and had problems.

Disingenuous buying experience. App doesn’t allow access to Tesla Super Charging Stations as promised. On Star was not able to help when I was out of town and had problems.

Rating breakdown (out of 5):
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Overall experience
2.0
  • Does not recommend this dealer
  • Shopped for a new car
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Angel and Jeff were the best to deal with. Easy and trusting. Jeff is very knowledgeable about every car.

Angel and Jeff were the best to deal with. Easy and trusting. Jeff is very knowledgeable about every car.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Mike and his team were very professional. I never felt pressured and felt like I was in good hands.

Mike and his team were very professional. I never felt pressured and felt like I was in good hands.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Both Mike Kenney and Angel Vazquez were easy to work with, very attentive, low pressure and very knowledgeable about the product line and finances. Another great experience at Wallace!

Both Mike Kenney and Angel Vazquez were easy to work with, very attentive, low pressure and very knowledgeable about the product line and finances. Another great experience at Wallace!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Jeff was outstanding and patience really love my liriq. Also he explained all the details

Jeff was outstanding and patience really love my liriq. Also he explained all the details

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Amazing experience at Wallace Cadillac. The whole process was smooth. Olivia Davis was the best

Amazing experience at Wallace Cadillac. The whole process was smooth. Olivia Davis was the best

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Too much confusion by employees. Seemed like they were being inconvienced by us, rushing rather than being attentive to our concerns.

Too much confusion by employees. Seemed like they were being inconvienced by us, rushing rather than being attentive to our concerns.

Rating breakdown (out of 5):
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Overall experience
2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Mr. Lusk, I apologize that we did not deliver the attention to detail you were expecting. Please come see me on 9/3 when you come in to have your 2nd key programmed. I will personally go over all of your concerns. I cannot make up for the initial experience but I will do my best to ensure this does not happen again. Thank you for choosing Wallace Cadillac.

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We are over the moon happy with Wallace Cadillac; their professionalism and dedication to their customers is unmatched in our experience. We are now life long customers.

We are over the moon happy with Wallace Cadillac; their professionalism and dedication to their customers is unmatched in our experience. We are now life long customers.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words. We appreciate your business and look forward to a long-lasting relationship.

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Mike Kenny our salesman was absolutely great-answered all questions, very knowledgeable and professional!! The Wallace dealership seemed to be very efficient-

Mike Kenny our salesman was absolutely great-answered all questions, very knowledgeable and professional!! The Wallace dealership seemed to be very efficient-

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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