Reviews
Write a reviewNew truck purchase
Would definitely recommend anyone looking for a new truck
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
They hide fees. Be careful with them
The sales man was hiding all the paper work and didn’t show us the fees. Turns out $23,999 went to $31,000 and on top of that they lied to us about the bank we were approved by. He was giving us a blank piece of paper for all his estimates and when I asked to see number he said “finance will show you”. Also my down payment was going into their pockets and not towards the car, I financed more than what the car was worth. I canceled everything .They act like if they’re not doing anything illegal.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Adrianaaaa, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. If you are willing to give us another chance, please contact us at (831) 275-0929 so we can understand your situation better in order to try and turn your experience around. Thank you, Cardinale GMC
Mal Agencia
Muy mala agencia mal personal por favor chequeo bien antes de comparar en esta agencia nunca volvería a esta agencia hay mejores agencia de GMC
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Buyer beware never shop/buy car at Cardinale GMC!
If I could rate Cardinale GMC a ZERO I would. I would never buy another vehicle at Cardinale GMC. They sadly are liars. They put an undercoat on supposedly and then charge you for it. I didn't ask for it. We agreed to a price that removed the undercoat price. When I went to sign the paperwork I was exhausted from them taking hours to finalize the paperwork on their end. I was told that I have 48 hours to return the vehicle if I changed my mind. I did change my mind. They ended up charging me for the undercoat which was not agreed to. They failed to inform me they charge a $250 fee for the 48 hour right to rescind along with a $500 restocking fee. This was not agreed to, nor mentioned. When I went to return it they took several hours again to do so, almost putting me past the 48 hours, and then charged me $750! Outrageous! This was never mentioned, nor did I agree to something I wasn't informed about. I retired the vehicle and never will do business with them again! I talked to other dealerships in the area, and none of them do that! They said if we had something like that it would be only a $200 fee for the right to the 48 hours right to rescind, but if someone rescinds, and doesn't want the vehicle, we never charge them the $200! WARNING!! DO NOT BUY FROM CARDINALE GMC!!! I ended up buying the same vehicle from another dealership with 11,000 miles less and 2 years newer than the one from Cardinale GMC! That new purchase was $1500 less than the one from Cardinale GMC. I went from a 2017 Hyundai Tuscon with 36,000 miles to a 2019 Hyundai Tuscon with 24,000 miles and still saved $1500 going to the other dealership! Lesson learned what a rip off Cardinale GMC really is. I've made sure to inform family and friends to stay clear of Cardinale GMC.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
GMC Acadia Denali
Salesperson was knowledgeable with attention to detail.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Purchased a new GMC SIERRA SLT
I got the best deal at CARDINALE GMC on my new SIERRA SLT TRUCK!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
service
very satisfied, they did a great job on service to my truck
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Cardinale
Cardinale understands its customer. They treated me like family.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service
I scheduled the oil change, lube and tire rotation on line. Everything went rather well.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great service
Anthony was great and they took care of things in a timely manner! They are the best!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
