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Gross Buick of Marshfield

(226 reviews)
Visit Gross Buick of Marshfield
Sales hours: 8:00am to 3:00pm
Service hours: 8:00am to 12:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:30am–5:00pm
Tuesday 8:00am–6:00pm 7:30am–5:00pm
Wednesday 8:00am–6:00pm 7:30am–5:00pm
Thursday 8:00am–6:00pm 7:30am–5:00pm
Friday 8:00am–6:00pm 7:30am–5:00pm
Saturday 8:00am–3:00pm 8:00am–12:00pm
Sunday Closed Closed
New (715) 502-4816 (715) 502-4816
Used (715) 502-4817 (715) 502-4817
Service (715) 502-4815 (715) 502-4815

Reviews

(226 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gross Buick of Marshfield from DealerRater.

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We always have had great experiences weather we have an

We always have had great experiences weather we have an oil change done or something more extensive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Took took us in after phoning in a problem where we

Took took us in after phoning in a problem where we couldn’t move very far without causing major damage. There was no appointment required car was fixed within an hour. Great service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Mark is great to work with.

Mark is great to work with. I appreciate the quick service and ability to have a loaner car while mine is being worked on.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great group to work with-attention to detail and customer

Great group to work with-attention to detail and customer satisfaction is commendable-will return

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Good service and advise when needed.

Good service and advise when needed. Not to much of a hard sale, they do watch th lot, but are friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The Gross Service department in Marshfield are very good

The Gross Service department in Marshfield are very good at responding to my questions & requests for service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Would definitely buy from them again.

Would definitely buy from them again. Nothing but nice and receptive. Had bought a truck from them and it had a bad crank shaft seal. They didn't have to fix it on there end but did at no cost for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Good service , friendly staff , very helpful with helping

Good service , friendly staff , very helpful with helping you find the right vehicle you're looking for .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service department is very efficient.

The service department is very efficient. The sales department has one concern. When I referred my sister to you and she bought an equinox used; she did not receive 2 free oil changes. 6 months before that, I purchased a 22 Malibu at your Neillville branch. I was rewarded by Roger Wenzel with two complimentary oil changes which your location has honored. Why the different treatment?

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Gross Motors always provides outstanding customer

Gross Motors always provides outstanding customer service, and I greatly appreciate the loaner vehicles available during servicing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.