Reviews
We always have had great experiences weather we have an
We always have had great experiences weather we have an oil change done or something more extensive.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Took took us in after phoning in a problem where we
Took took us in after phoning in a problem where we couldn’t move very far without causing major damage. There was no appointment required car was fixed within an hour. Great service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mark is great to work with.
Mark is great to work with. I appreciate the quick service and ability to have a loaner car while mine is being worked on.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great group to work with-attention to detail and customer
Great group to work with-attention to detail and customer satisfaction is commendable-will return
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good service and advise when needed.
Good service and advise when needed. Not to much of a hard sale, they do watch th lot, but are friendly.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
The Gross Service department in Marshfield are very good
The Gross Service department in Marshfield are very good at responding to my questions & requests for service.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Would definitely buy from them again.
Would definitely buy from them again. Nothing but nice and receptive. Had bought a truck from them and it had a bad crank shaft seal. They didn't have to fix it on there end but did at no cost for me.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good service , friendly staff , very helpful with helping
Good service , friendly staff , very helpful with helping you find the right vehicle you're looking for .
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service department is very efficient.
The service department is very efficient. The sales department has one concern. When I referred my sister to you and she bought an equinox used; she did not receive 2 free oil changes. 6 months before that, I purchased a 22 Malibu at your Neillville branch. I was rewarded by Roger Wenzel with two complimentary oil changes which your location has honored. Why the different treatment?
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- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Gross Motors always provides outstanding customer
Gross Motors always provides outstanding customer service, and I greatly appreciate the loaner vehicles available during servicing.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
