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Imperial Valley Chevrolet GMC

(114 reviews)
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–8:00pm
Sunday 10:00am–7:00pm

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Reviews

(114 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Imperial Valley Chevrolet GMC from DealerRater.

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Unprofessional. Disrespectful by Leaving trash in my truck (not first time they disrespect me and my truck) after i take for check engine codes. Wasted my time. They only reset check engine code and did nothing to fix them. Even after i described to Carolina sandoval the reduced mpg which are related to the codes. The excuse for reset without doing work was that they are not sure which codes will remain. The codes pop again within 1 week and 30miles of driving it. and now i need to take time off work again. A simple Google search says possible fixes to the codes and not even that they can do. I text Carolina sandoval my mistrust with the el centro GMC because they have a tendency to disrespect me and my truck. Her response was nothing and ignored my text when i was asking about leaving my truck there.

Unprofessional. Disrespectful by Leaving trash in my truck (not first time they disrespect me and my truck) after i take for check engine codes. Wasted my time. They only reset check engine code and did nothing to fix them. Even after i described to Carolina sandoval the reduced mpg which are related to the codes. The excuse for reset without doing work was that they are not sure which codes will remain. The codes pop again within 1 week and 30miles of driving it. and now i need to take time off work again. A simple Google search says possible fixes to the codes and not even that they can do. I text Carolina sandoval my mistrust with the el centro GMC because they have a tendency to disrespect me and my truck. Her response was nothing and ignored my text when i was asking about leaving my truck there.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Excellence trato con el public. un personal muy competente, amable, educados, trabajadores y excelente forma de trabajar.

Excellence trato con el public. un personal muy competente, amable, educados, trabajadores y excelente forma de trabajar.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great customer service. Matthew and Jesus were very helpful in acquiring the car we were in the market for. They walked us through the process and answered all our questions. Definitely would recommend them.

Great customer service. Matthew and Jesus were very helpful in acquiring the car we were in the market for. They walked us through the process and answered all our questions. Definitely would recommend them.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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I like that my car was ready in an hour and a half and the service guy went over everything that was on my invoice. I also received a text that had 2 videos showing exactly what was checked and done on my car which was really good. That was the 1st time for that and great to see 1st hand.

I like that my car was ready in an hour and a half and the service guy went over everything that was on my invoice. I also received a text that had 2 videos showing exactly what was checked and done on my car which was really good. That was the 1st time for that and great to see 1st hand.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Service was excellent and communication was even better than expected. Everything was quick and easy

Service was excellent and communication was even better than expected. Everything was quick and easy

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Miguel and Chris were great with the sale four our company vehicle! So happy with our new sale.

Miguel and Chris were great with the sale four our company vehicle! So happy with our new sale.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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They did not check my tire pressure so I was not satisfied so I felt that they were not trustworthy

They did not check my tire pressure so I was not satisfied so I felt that they were not trustworthy

Rating breakdown (out of 5):
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Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
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The GM advisor, Carolina, made our experience pleasant. She assisted us as much as she could and made us feel well taken care of.

The GM advisor, Carolina, made our experience pleasant. She assisted us as much as she could and made us feel well taken care of.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Very knowledgeable and respectful service person. They answered all my questions and concerns and were in communications with me all the time .

Very knowledgeable and respectful service person. They answered all my questions and concerns and were in communications with me all the time .

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Took my truck with a problem. Had it worked on . Everything went smooth no issues

Took my truck with a problem. Had it worked on . Everything went smooth no issues

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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See all 114 reviews

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