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Quality Buick GMC

(317 reviews)
Visit Quality Buick GMC
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 1:30pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:00am–6:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–6:00pm 7:00am–6:00pm
Thursday 8:30am–6:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:30am–1:30pm
Sunday Closed Closed
2017 state dealer award
View 3 awards
2017 state dealer award 2017 state dealer award
2017 consumer dealer award
New (855) 962-0601 (855) 962-0601
Used (855) 964-2883 (855) 964-2883
Service (855) 949-2689 (855) 949-2689

Reviews

(317 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Quality Buick GMC from DealerRater.

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Great Service

All staff were very professional and my oil and filter change and tire rotation was done in less than an hour.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Examplarity service department

Love your service department. As the name quality applies,I have always had excellant service fron your service department and your sales department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Albuquerque Service

Cord was very polite. He answered any questions I had regarding service and in addition gave me a heads up on items that may need to be serviced or replaced next time. Thank you! Linda 235-8114

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Thoroughly checked out vehicle

I took my car in for oil change and anything else needed for 60,000 miles. The check the car out thoroughly and found some leeks. Luckily it was covered under warranty

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service.

Traveling to VA from OKC when a/c quit. Quality got us in right away, fixed problem do we could get comfortable again. Mary was amazing, knowledgeable, professional. They provided a loaner. We love Quality!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Customer service

They were prompt and had our vehicle in and out in a shorter amount of time than expected. Very nice people also.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent customer service

Mary was very helpful and nice when I brought my car in for the recall. They also fit me in for an oil change and had my car in and out. The customer service was excellent!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Good service Repairs took 3 visits

The gentleman that wrote up my service order was very professional and explained other options that I could take advantage of. Well done

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service. Excellent sales representative

I really enjoyed working with Brandon Griego. He is a pleasant young man and an outstanding representative of your organization. He was on the spot with all of my questions and and was a great help in describing and ordering my Canyon.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Good but not great

Took in a vehicle under warranty to get fixed. Fixed it no poblem....or so I thought. Then car starts making loud banging noise when going over bumps....I am a mechanic...I took it in because of the warranty. They replaced a bad fuel pump. However, they forgot a few bolts that hold on the heat shield around the exhaust...xxx...that is simple things that can mess up a vehicle. I hope all the bolts are in my fuel tank....had to go back to get the rest of my bolts put back in. Thats sloppy at best. Thank goodness they just did it no questions asked....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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