Reviews
Vehicle repairs
The collision shop did a great job on fixing my vehicle. You can't even tell that it was damaged before.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you kindly for the 5-star review. Our Service Department tries very hard to exceed expectations.--Matt Dillon Director of Internet Sales Coughlin Automotive
Great Service
My intentions that day were to visit several dealerships to compare my options. My first stop was Coughlin and my sales agent was Shannon Jones. I never made it anywhere else. I typically am suspicious of car sales because of the stigma or reputation from past experiences. He made me feel very comfortable and introduced me to other people from sales, finance, and service department. The experience really felt like visiting family. I would recommend this dealership to anyone who is looking for great experience and a good deal.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Judy, thank you so much for taking the time to write this lovely note about Coughlin Chevrolet and Shannon Jones. Shannon is simply one of the best, and someone who I personally make a point of saying "hello" to every time I am in the dealership. Family indeed.--Matt Dillon Director of Internet Sales Coughlin Automotive
Best used car experience!
Jim and I needed to buy a car quickly. Our 1998 van is on it's last leg. After researching and finding a good fit, we visited your dealership. We were pleasantly surprised with the great customer service that Shannon Jones provided without being pushy. He went the extra mile and made special arrangements to have the car brought to us while being detailed offsite. Shannon demonstrated professionalism and dedication by making sure everything was taken care of to suit our needs well after closing time. Steve Anthony also explained everything thoroughly so we felt comfortable with our financing plan. Thanks to both of you for making this very important decision the right one!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
GREAT SERVICE AND FACILITIES
What a joy to get our first corvette and to find it on the internet at Coughlin's Pataskala. We are now a part of the corvette families. Dale Chapman didn't waste anytime getting back with us and answering any questions we had on the 2001 C5 corvette. He had the vehicle ready for test drive and got us pointed in the right direction to Keith Buzzard at financing. They beat our credit union rates. Keith made the process as painless and smooth as possible. And we were on our way by later that afternoon in our new Corvette.... Thank you, Kevin
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Kevin, this is a fantastic review, thank you for taking the time to post it about Dale and Keith. I have no doubt that you will enjoy your Corvette, like so many have over the years from our dealership! Good luck, and don't hesitate to use our outstanding service department when it comes time for maintenance.--Matt Dillon Director of Internet Sales Coughlin Automotive
new vehicle
just bought another new vehicle from Coughlin Chevrolet in Pataskala< OH--my sales rep was Shannon Jones--he does a great job of finding what we want/need...the service dept. at Coughlin is also top notch....Very good people all around
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Love Terry Goodin! Very Kind Salesman!
Terry is a wonderful salesman. This was my 2nd purchase with Coughlin and I was pleased with the service I received. Everyone was super kind! My brother has purchased 2 Traverse's and 1 Silverado. Now my mom is considering shopping at Coughlin for her next purchase. Keep up the good work!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fast and great service
Shannon is a GREAT salesman. He worked hard to get me into a new Chevy Malibu with no cash down. I called him and he had me approved and into my new car on that same day.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 2.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for the kind words about Shannon. He does a great job advocating for his clients. Thank you for your business, and to taking the time to leave Shannon this review--Matt Dillon Director of Internet Sales Coughlin Automotive
What a great experience
my experience with Shannon Jones was well above my expectations. he delivered on every aspect. from this point forward I will purchase all of my vehicles from Shannon and I will recommend to everyone I know to buy from Shannon. based on my conversations with people about the purchase so far they have been surprised at the deal I got and the quick service I received during the buying process. it was very humorous to see how other dealers try to get my business with their little pieces of paper that they would slide towards me with their offer on scratch paper or the vehicles that they would show me that weren't even what I was asking for. my first initial appointment for my recent purchase was all of about 20 minutes and Shannon got all of my information and the next time I spoke to Shannon I was purchasing the truck for a deal that was better than any other dealership had offered. I could go on and on about how good the experience was but the fact is everyone should just come in and experience it for themselves. thank you Shannon Jones from here on out I will be a lifelong client
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Chuck, WOW! I'm not sure we can thank you enough for both your business, and for this tremendous review! No doubt it will have made Shannon's day when he reads it. This speaks volumes to the way we and Shannon choose to do business, and we all appreciate you noticing.--Matt Dillon Director of Internet Sales Coughlin Automotive
2011 Corvette Grand Sport form Rick Conti
My wife and I purchased a 2011 Corvette Grand Sport. We arrived via United airlines from Atlanta to get the car. This was by far the best experience we have ever had. We were picked up from the airport by Roger, who was delightful. When we pulled into the dealership, our corvette was on display in perfect condition with a sign in the window congratulating us on our purchase (beyond classy!!). We met with Rick Conti immediately and could not have felt more special. Rick was awesome!! One of the most knowledgable and professional people I have ever met (absolutely Genuine). He actually went the extra mile and had the remotes programmed to my wife and I's preferences. We then met with Eli who took care of the paperwork in record time. Rick Conti will have our business for life!! An absolutely awesome experience!! Thank You, Jim & Rocio Berg
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome Experience with Rick "Corvette" Conti
My wife and I purchased a 2011 Corvette Grand Sport. We arrived via United airlines from Atlanta to get the car. This was by far the best experience we have ever had. We were picked up from the airport by Roger, who was delightful. When we pulled into the dealership, our corvette was on display in perfect condition with a sign in the window congratulating us on our purchase (beyond classy!!). We met with Rick Conti immediately and could not have felt more special. Rick was awesome!! One of the most knowledgable and professional people I have ever met (absolutely Genuine). He actually went the extra mile and had the remotes programmed to my wife and I's preferences. We then met with Eli who took care of the paperwork in record time. Rick Conti will have our business for life!! An absolutely awesome experience!! Thank You, Jim & Rocio Berg
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
