Reviews
Write a reviewMy visit to Franks was great no issues there and
My visit to Franks was great no issues there and everything went smoothly....All was good in the waiting room..It was GREAT!!!!!!!! GREAT Great!!!
My visit to Franks was great no issues there and
My visit to Franks was great no issues there and everything went smoothly....All was good in the waiting room..It was GREAT!!!!!!!! GREAT Great!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your wonderful review, Thomas! We're glad to hear that your visit to Frank's Truck Center was great and that everything went smoothly for you. Your satisfaction is our top priority, and we appreciate your kind words. We hope to see you again soon! Sincerely, Frank Frank Pezzolla, General Manager, (201) 939-7708 ext. 222, fmpezzolla@frankstruckcenter.com
Excellent service and excellent customer service and if
Excellent service and excellent customer service and if they can’t fix it it isn’t broken Joe in service frank in service couldn’t have been more helpful this is where you want to go
Excellent service and excellent customer service and if
Excellent service and excellent customer service and if they can’t fix it it isn’t broken Joe in service frank in service couldn’t have been more helpful this is where you want to go
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Mike! We truly appreciate your kind words about the excellent service you received from Joe and Frank at Frank's Truck Center. We're thrilled to hear that you felt supported and that we could assist you effectively. We look forward to welcoming you back for any future needs! Sincerely, Frank Frank Pezzolla, General Manager, (201) 939-7708 ext. 222, fmpezzolla@frankstruckcenter.com
Buying a new vehicle can often times be a laborious
Buying a new vehicle can often times be a laborious endeavor. Working with the staff at Franks in particular with Mike Ventola from the Sales Department was a stress free and enjoyable experience. Mike made himself available for calls and appointments without exception. While this dealership is not necessarily in close proximity to me I would def recommend that the ride is worth it for the experience. I'm expecting that the Service department experience will be just as satisfying. I would absolutely recommend that if you are in the market that a stop here is necessary.
Buying a new vehicle can often times be a laborious
Buying a new vehicle can often times be a laborious endeavor. Working with the staff at Franks in particular with Mike Ventola from the Sales Department was a stress free and enjoyable experience. Mike made himself available for calls and appointments without exception. While this dealership is not necessarily in close proximity to me I would def recommend that the ride is worth it for the experience. I'm expecting that the Service department experience will be just as satisfying. I would absolutely recommend that if you are in the market that a stop here is necessary.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your wonderful review, Jim! We're thrilled to hear that you had a stress-free and enjoyable experience working with Mike in our sales department at Frank's Truck Center. We appreciate your willingness to make the journey to see us, and we’re confident that you'll have a great experience with our service department as well. Thank you for recommending us, and we look forward to seeing you again soon! Sincerely, Frank Frank Pezzolla, General Manager, (201) 939-7708 ext. 222, fmpezzolla@frankstruckcenter.com
Professional Service, Friendly Staff
I've purchased 6 vehicles and had service performed here over the last 15 or so years. I've never been steered wrong, nor have I ever had them give me bad information. The service Manager is professional and honest. He will tell you if he feels the repair cost is not really worth the money, not only now, but down the road.
Professional Service, Friendly Staff
I've purchased 6 vehicles and had service performed here over the last 15 or so years. I've never been steered wrong, nor have I ever had them give me bad information. The service Manager is professional and honest. He will tell you if he feels the repair cost is not really worth the money, not only now, but down the road.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Diane, thank you so much for your feedback as well as your loyalty. I appreciate building long-term customer relationships and I truly value your business. Sincerely, Frank Frank Pezzolla, General Manager, (201) 939-7708 ext. 222, fmpezzolla@frankstruckcenter.com
Cristina & Mike
We had a great experience with our recent car purchase at Frank's Dealership. All of the staff was friendly, knowledgable, and helped us through the process of making the best car purchase for our family's needs. We were really well informed throughout our entire experience. We worked with Michael Ventola and he came to us with the best possible option off the lot and was such a good reader of his customers, he found just what we wanted on the first try. Frank's established a great rapport with us and we are confident their team will be able to support our car issues and needs into the future. With life's ups and down's it's important to know that our car issues will be one less worry. We look forward to their continued success and our future car services at Frank's GMC.
Cristina & Mike
We had a great experience with our recent car purchase at Frank's Dealership. All of the staff was friendly, knowledgable, and helped us through the process of making the best car purchase for our family's needs. We were really well informed throughout our entire experience. We worked with Michael Ventola and he came to us with the best possible option off the lot and was such a good reader of his customers, he found just what we wanted on the first try. Frank's established a great rapport with us and we are confident their team will be able to support our car issues and needs into the future. With life's ups and down's it's important to know that our car issues will be one less worry. We look forward to their continued success and our future car services at Frank's GMC.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your feedback! Our team works hard to provide every customer with 5-star service and we're glad that you enjoyed your experience with us. If there's anything else we can do for you please don't hesitate to reach out. Take care! Sincerely, Frank Frank Pezzolla, General Manager, (201) 939-7708 ext. 222, fmpezzolla@frankstruckcenter.com
Franks gmc Lyndhurst
I will not deal with any other dealership. I?ve been with Gmc since 2007. The only is the sales department great, but the service department is over and beyond. I cannot even begin to explain the phenomenal service.
Franks gmc Lyndhurst
I will not deal with any other dealership. I?ve been with Gmc since 2007. The only is the sales department great, but the service department is over and beyond. I cannot even begin to explain the phenomenal service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. We hope to be of service to you again in the future! Sincerely, Frank Frank Pezzolla, General Manager, (201) 939-7708 ext. 222, fmpezzolla@frankstruckcenter.com
Excellent
I have been a customer of Frank's for 30 years. They are always professional and exceptional with sales and service.
Excellent
I have been a customer of Frank's for 30 years. They are always professional and exceptional with sales and service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, Frank Frank Pezzolla, General Manager, (201) 939-7708 ext. 222, fmpezzolla@frankstruckcenter.com
Frank?s GMC Lyndhurst NJ
Great experience, will be back for my next vehicle!
Frank?s GMC Lyndhurst NJ
Great experience, will be back for my next vehicle!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Gregory, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Frank's GMC! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Frank's GMC Team
Customer for Life
Customer for Life the sales team at Frank's treats there clients like family . Mark H and General Manager Sam are involved in the sales process from start to finish and it is a simple experience no surprises . A pleasure to work with..
Customer for Life
Customer for Life the sales team at Frank's treats there clients like family . Mark H and General Manager Sam are involved in the sales process from start to finish and it is a simple experience no surprises . A pleasure to work with..
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Todd, thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be ecstatic to hear that you left Frank's Truck Center satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you continually trusting us with your car-buying needs and we hope you enjoy your new vehicle! Sincerely, Frank Frank Pezzolla, General Manager, (201) 939-7708 ext. 222, fmpezzolla@frankstruckcenter.com
Outstanding Dealership Franks Lyndhurst NJ
This is my second Sierra purchase from Franks GMC. The sales team of Sam Booth and Mark Hanlon are great but one of the biggest things that brings me back is the service dept of Matt Dawson and Tony Kozierowski.
Outstanding Dealership Franks Lyndhurst NJ
This is my second Sierra purchase from Franks GMC. The sales team of Sam Booth and Mark Hanlon are great but one of the biggest things that brings me back is the service dept of Matt Dawson and Tony Kozierowski.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for leaving us this great review, William. We are very happy to hear that we could provide you with a second car-buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Frank Frank Pezzolla, General Manager, (201) 939-7708 ext. 222, fmpezzolla@frankstruckcenter.com