Reviews
I absolutely love come to Barker Chevy how this time I was a bit disappointed in the service I received. When dropping off my car at the dealership on lunch break for oil change I had stated to the person at the desk that I noticed that my car was shaking a little bit shortly after startup he said he might have someone to look at it, but he was going to let me know when he gave me a call to let me know that my car was done. By the time I got off work and was ready to go pick up my car I had not yet received a phone call, letting me know that my car was done or if they even had a chance to look at the cause of the shaking when I got to the dealership, I asked the people at the payment desk if the maintenance guys had said anything about my car and they knew nothing about it. I was very disappointed..
I absolutely love come to Barker Chevy how this time I was a bit disappointed in the service I received. When dropping off my car at the dealership on lunch break for oil change I had stated to the person at the desk that I noticed that my car was shaking a little bit shortly after startup he said he might have someone to look at it, but he was going to let me know when he gave me a call to let me know that my car was done. By the time I got off work and was ready to go pick up my car I had not yet received a phone call, letting me know that my car was done or if they even had a chance to look at the cause of the shaking when I got to the dealership, I asked the people at the payment desk if the maintenance guys had said anything about my car and they knew nothing about it. I was very disappointed..
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. The Good Guys at Barker Chevy
Provided my first complementary oil change . Easy scheduling and good service. Service tech met with me to discuss postponing my complementary tire rotation until the next oil change.
Provided my first complementary oil change . Easy scheduling and good service. Service tech met with me to discuss postponing my complementary tire rotation until the next oil change.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re pleased scheduling was straightforward and that your oil change went smoothly. We’ll share your feedback with Jake regarding the tire rotation timing. Thanks for choosing us to care for your Chevrolet. The Good Guys at Barker Chevy
Communication is a severe problem. When I called to get an update, I was told that they would check on it and call me back. That’s a great answer except they never call back so I’m just left in the dark. When I left my vehicle, I felt it was a good time to put on new wiper blades. I went to parts and selected the blades and ask Service to put them on. They did put them on, but then charge me, or at least tried to charge me $80 to install the wiper blades. The sales department at Barker Chevrolet is fantastic. The service department is not.
Communication is a severe problem. When I called to get an update, I was told that they would check on it and call me back. That’s a great answer except they never call back so I’m just left in the dark. When I left my vehicle, I felt it was a good time to put on new wiper blades. I went to parts and selected the blades and ask Service to put them on. They did put them on, but then charge me, or at least tried to charge me $80 to install the wiper blades. The sales department at Barker Chevrolet is fantastic. The service department is not.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
David, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you. The Good Guys at Barker Chevy
David, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you. The Good Guys at Barker Chevy
Dick was Awesome but the car is already going into the shop. Which takes away from the overall experience.
Dick was Awesome but the car is already going into the shop. Which takes away from the overall experience.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. The Good Guys at Barker Chevy
Sales staff was great to work with and very professional. Made the buying process painless.
Sales staff was great to work with and very professional. Made the buying process painless.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
It’s fantastic to hear that our sales team made the purchase of your used Chevrolet 1500 seamless and professional. Enjoy every drive, and thanks for sharing your experience. The Good Guys at Barker Chevy
We followed Dick Meads to this dealership. He is worth going to Lexington for!! He’s always taken great care of us, offered us a fair price and we trust him!!
We followed Dick Meads to this dealership. He is worth going to Lexington for!! He’s always taken great care of us, offered us a fair price and we trust him!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for making the trip to see us. It’s wonderful to hear you felt well cared for and confident in the price of your Buick Envision. Enjoy the drive! The Good Guys at Barker Chevy
It was my first time having my oil changed at the Lexington location and what a wonderful experience. All of the folks were so welcoming and helpful! Great customer service! I will absolutely be back the next time my vehicle needs service.
It was my first time having my oil changed at the Lexington location and what a wonderful experience. All of the folks were so welcoming and helpful! Great customer service! I will absolutely be back the next time my vehicle needs service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing our Lexington service center for your GMC Acadia’s oil change. We’re glad our team made you feel welcome and provided helpful support. We look forward to taking care of your vehicle again. The Good Guys at Barker Chevy
I don’t like leaving reviews but quick service well done I’ll keep coming back
I don’t like leaving reviews but quick service well done I’ll keep coming back
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your feedback. We’re glad our team provided quick service on your Chevrolet Silverado 1500 and look forward to your next visit. The Good Guys at Barker Chevy
The service department at Barker Chevrolet is always courteous and professional. I trust them with my vehicle.
The service department at Barker Chevrolet is always courteous and professional. I trust them with my vehicle.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad our service team has been courteous and professional for you. Thank you for trusting us with your Chevrolet Malibu and we look forward to helping you again. The Good Guys at Barker Chevy
My experience was great from the moment I made the appointment on the phone. The two gentlemen in the service office were kind and informative. Barker is the absolute best!
My experience was great from the moment I made the appointment on the phone. The two gentlemen in the service office were kind and informative. Barker is the absolute best!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience. We’re glad the phone scheduling was seamless and our service office team was helpful and informative. We appreciate you trusting us with your Buick and look forward to your next visit. The Good Guys at Barker Chevy