Reviews
Dick was great to deal with, Sean was as well. Would recommend this dealership to others.
Dick was great to deal with, Sean was as well. Would recommend this dealership to others.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate your recommendation. Our team is glad to have provided great service during your purchase of a used Chevrolet truck. We hope you enjoy every drive in your new vehicle. The Good Guys at Barker Chevy
Service person, Emily, very professional and nice. Service is always fast and excellent. Prices are reasonable.
Service person, Emily, very professional and nice. Service is always fast and excellent. Prices are reasonable.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s great to hear that your Chevrolet Traverse received fast, professional service at fair prices. Thank you for the 5-star rating and for trusting our team with your service needs. The Good Guys at Barker Chevy
Beware of any promises made by Barker because those promises are not upheld My disappointment continues
Beware of any promises made by Barker because those promises are not upheld My disappointment continues
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you, David, for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. The Good Guys at Barker Chevy
Dick was great to work with. No high pressure and helped me acquire a beautiful Chevy truck.
Dick was great to work with. No high pressure and helped me acquire a beautiful Chevy truck.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing us for your used Chevrolet Silverado 1500. We’re glad our team provided a pressure-free experience and helped you find the right truck. Enjoy every mile in your Silverado. The Good Guys at Barker Chevy
Everything was great until the very end signing the paperwork I absolutely hate when they try and push the extra warranty and the simonize even though we told them we didnt want it.
Everything was great until the very end signing the paperwork I absolutely hate when they try and push the extra warranty and the simonize even though we told them we didnt want it.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
Jeff, thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Terry and our team, and we look forward to working with you again. The Good Guys at Barker Chevy
Service department is a joke . Doesn’t know how to treat a customer, and doesn’t know how truck warranty works .
Service department is a joke . Doesn’t know how to treat a customer, and doesn’t know how truck warranty works .
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear about your service experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. The Good Guys at Barker Chevy
Just said they would have my handicapped vehicle back for use but failed. Last year took 2 full months to get a transmission o handicapped vehicle 2 months. Supposed to be working on the infotainment center said camera in windshield need replaced infotainment not fixed. Over the air upgrades from Gm don't work. Complain about the radio for several years and service people do nothing than warranty expires. xxxx don't want to buy a gm product again
Just said they would have my handicapped vehicle back for use but failed. Last year took 2 full months to get a transmission o handicapped vehicle 2 months. Supposed to be working on the infotainment center said camera in windshield need replaced infotainment not fixed. Over the air upgrades from Gm don't work. Complain about the radio for several years and service people do nothing than warranty expires. xxxx don't want to buy a gm product again
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- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. The Good Guys at Barker Chevy
I absolutely love come to Barker Chevy how this time I was a bit disappointed in the service I received. When dropping off my car at the dealership on lunch break for oil change I had stated to the person at the desk that I noticed that my car was shaking a little bit shortly after startup he said he might have someone to look at it, but he was going to let me know when he gave me a call to let me know that my car was done. By the time I got off work and was ready to go pick up my car I had not yet received a phone call, letting me know that my car was done or if they even had a chance to look at the cause of the shaking when I got to the dealership, I asked the people at the payment desk if the maintenance guys had said anything about my car and they knew nothing about it. I was very disappointed..
I absolutely love come to Barker Chevy how this time I was a bit disappointed in the service I received. When dropping off my car at the dealership on lunch break for oil change I had stated to the person at the desk that I noticed that my car was shaking a little bit shortly after startup he said he might have someone to look at it, but he was going to let me know when he gave me a call to let me know that my car was done. By the time I got off work and was ready to go pick up my car I had not yet received a phone call, letting me know that my car was done or if they even had a chance to look at the cause of the shaking when I got to the dealership, I asked the people at the payment desk if the maintenance guys had said anything about my car and they knew nothing about it. I was very disappointed..
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- 3.0
- Does recommend this dealer
- Came in for service or repair
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. The Good Guys at Barker Chevy
Provided my first complementary oil change . Easy scheduling and good service. Service tech met with me to discuss postponing my complementary tire rotation until the next oil change.
Provided my first complementary oil change . Easy scheduling and good service. Service tech met with me to discuss postponing my complementary tire rotation until the next oil change.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re pleased scheduling was straightforward and that your oil change went smoothly. We’ll share your feedback with Jake regarding the tire rotation timing. Thanks for choosing us to care for your Chevrolet. The Good Guys at Barker Chevy
Communication is a severe problem. When I called to get an update, I was told that they would check on it and call me back. That’s a great answer except they never call back so I’m just left in the dark. When I left my vehicle, I felt it was a good time to put on new wiper blades. I went to parts and selected the blades and ask Service to put them on. They did put them on, but then charge me, or at least tried to charge me $80 to install the wiper blades. The sales department at Barker Chevrolet is fantastic. The service department is not.
Communication is a severe problem. When I called to get an update, I was told that they would check on it and call me back. That’s a great answer except they never call back so I’m just left in the dark. When I left my vehicle, I felt it was a good time to put on new wiper blades. I went to parts and selected the blades and ask Service to put them on. They did put them on, but then charge me, or at least tried to charge me $80 to install the wiper blades. The sales department at Barker Chevrolet is fantastic. The service department is not.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
David, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you. The Good Guys at Barker Chevy