Reviews
Write a reviewDue to a Module going bad on my 2022 truck I had it towed to Cheap's on a late Saturday afternoon. I called the Service Dept. on Monday morning to tell them the issues. They got right on it and I received text messages as they were working on it. They had me back on the road quickly. They always treated you great. I depend on them for all my work. Great People Great Place!!
Due to a Module going bad on my 2022 truck I had it towed to Cheap's on a late Saturday afternoon. I called the Service Dept. on Monday morning to tell them the issues. They got right on it and I received text messages as they were working on it. They had me back on the road quickly. They always treated you great. I depend on them for all my work. Great People Great Place!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
My buying experience with Clayton Browning at Cheaps Chevrolet was the best experience ever. I've purchased many cars over the years and the way Clayton treated me was unparalleled. Thank you Clayton for getting me into my first brand new Chevrolet Silverado!!!
My buying experience with Clayton Browning at Cheaps Chevrolet was the best experience ever. I've purchased many cars over the years and the way Clayton treated me was unparalleled. Thank you Clayton for getting me into my first brand new Chevrolet Silverado!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Nathan, we're happy you found our staff to be so supportive during your experience here at Cheap Chevrolet Company, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I would like to thank Clayton and Rachial for there kindness and honest reply while I was getting my jeep. Keep up the good work people! I will tell my friends about you and you auto store, again thank you ....Don Lewis
I would like to thank Clayton and Rachial for there kindness and honest reply while I was getting my jeep. Keep up the good work people! I will tell my friends about you and you auto store, again thank you ....Don Lewis
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Donald, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
3rd month and the truck isn't fixed or problem solved. Still have charges added to the loan of stuff that's suppose to be on it and it isn't. They are truly 0 stars in my opinion. They refused to take the truck back after a week when it went into the shop and I stated mupitle times let's close the loan and they refused to do so and they refuse to buy it back. Buy local caused me to end up with junk and the extra charges that made the price go up. And I don't even have the stuff installed. Poor excuse of a business very unprofessional.
3rd month and the truck isn't fixed or problem solved. Still have charges added to the loan of stuff that's suppose to be on it and it isn't. They are truly 0 stars in my opinion. They refused to take the truck back after a week when it went into the shop and I stated mupitle times let's close the loan and they refused to do so and they refuse to buy it back. Buy local caused me to end up with junk and the extra charges that made the price go up. And I don't even have the stuff installed. Poor excuse of a business very unprofessional.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I was told when I took car in for oil change that all fluids would be check and if need be topped off. washer fluid wasalready telling me that it was low. When I got my car back It was still low and I had to go in to get it filled. They were very nice but it would have been better if it had been taken care of the first visis..
I was told when I took car in for oil change that all fluids would be check and if need be topped off. washer fluid wasalready telling me that it was low. When I got my car back It was still low and I had to go in to get it filled. They were very nice but it would have been better if it had been taken care of the first visis..
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- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Gloria, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (606) 845-2261.
Nice staff and helpful but it took 16 days to pay off my trade.. when I was told a payoff check would be mailed the next day! My check down payment cleared my bank in 2 days tho...the trade payoff should be overnighted, signature required!
Nice staff and helpful but it took 16 days to pay off my trade.. when I was told a payoff check would be mailed the next day! My check down payment cleared my bank in 2 days tho...the trade payoff should be overnighted, signature required!
- Customer service
- 3.0
- Buying process
- 3.0
- Quality of repair
- 3.0
- Overall facilities
- 3.0
- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
The people I worked with was very helpful and understanding, we didn't make no deal yet but it was 100% my fault.i had trouble with financing.
The people I worked with was very helpful and understanding, we didn't make no deal yet but it was 100% my fault.i had trouble with financing.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Great service easy to get scheduled and wasn?t waiting long
Great service easy to get scheduled and wasn?t waiting long
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great people. Don?t plan to shop anywhere else. Always check everything without me having to remind them.
Great people. Don?t plan to shop anywhere else. Always check everything without me having to remind them.
- Customer service
- 4.0
- Buying process
- 4.0
- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Worst dealership in Kentucky!!!! Service dept. is an absolute joke. First question they ask- "Did you buy the vehicle here?" If not you get treated really disrespectful. When your vehicle is not able to be driven you are not going to get a vehicle to drive. Even if warranty pays for a loaner. They continually ask "Did you buy your vehicle here?" GM pays them to perform warranty repairs to all GM vehicle regardless of where the vehicle was purchased. Their service writers are beyond rude and condescending when they speak with you. Cheap's sure tarnishes GM and their products. The entire dealership could needs to redefine the meaning of "customer service".
Worst dealership in Kentucky!!!! Service dept. is an absolute joke. First question they ask- "Did you buy the vehicle here?" If not you get treated really disrespectful. When your vehicle is not able to be driven you are not going to get a vehicle to drive. Even if warranty pays for a loaner. They continually ask "Did you buy your vehicle here?" GM pays them to perform warranty repairs to all GM vehicle regardless of where the vehicle was purchased. Their service writers are beyond rude and condescending when they speak with you. Cheap's sure tarnishes GM and their products. The entire dealership could needs to redefine the meaning of "customer service".
- Customer service
- 1.0
- Buying process
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- Quality of repair
- 1.0
- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair