Reviews
I really like the Auto Plaza.
I really like the Auto Plaza. My favorite Dealership ever! Great people, great service, and very fare pricing.
I really like the Auto Plaza.
I really like the Auto Plaza. My favorite Dealership ever! Great people, great service, and very fare pricing.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The service was good, took a little longer as anticipated
The service was good, took a little longer as anticipated and the estimate was lower compared to what I had to pay. But overall I will go back.
The service was good, took a little longer as anticipated
The service was good, took a little longer as anticipated and the estimate was lower compared to what I had to pay. But overall I will go back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Petra, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
Morgan was my salesman, he made experience comfortable &
Morgan was my salesman, he made experience comfortable & eased my anxiety. The purchase was an easy process. Everyone was Very Professional & friendly. I would highly recommend Pahrump Valley Auto Plaza.
Morgan was my salesman, he made experience comfortable &
Morgan was my salesman, he made experience comfortable & eased my anxiety. The purchase was an easy process. Everyone was Very Professional & friendly. I would highly recommend Pahrump Valley Auto Plaza.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Suzan, thank you for your kind review; we are happy to pass along your comments to the team here at Pahrump Valley Auto Plaza, LLC! Thanks again for the recommendation, and have an amazing day!
Went in knowing what I wanted.
Went in knowing what I wanted. No pressure got the car I wanted. Austin, my s q alesman was extremely nice, knowledgeable, and answered my questions honestly. Overall great experience
Went in knowing what I wanted.
Went in knowing what I wanted. No pressure got the car I wanted. Austin, my s q alesman was extremely nice, knowledgeable, and answered my questions honestly. Overall great experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Daniel, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
The best experience.
The best experience. Ryan Ferraro was incredible. He made the whole process quick and easy for me. Excellent customer service. Thank you.
The best experience.
The best experience. Ryan Ferraro was incredible. He made the whole process quick and easy for me. Excellent customer service. Thank you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
May, thanks for your praise and kind comments about Ryan. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
TJ was awesome, very professional, quick and courteous.
TJ was awesome, very professional, quick and courteous. He deserves to be acknowledged. We love our dealship
TJ was awesome, very professional, quick and courteous.
TJ was awesome, very professional, quick and courteous. He deserves to be acknowledged. We love our dealship
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
They work together as a team the general manager gets
They work together as a team the general manager gets involved and make sure that we are well taken care of Dylan the salesman worked timelessly for over a month to find us the vehicle we were looking for great people and a fun time
They work together as a team the general manager gets
They work together as a team the general manager gets involved and make sure that we are well taken care of Dylan the salesman worked timelessly for over a month to find us the vehicle we were looking for great people and a fun time
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Tom, thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!
I received efficient and prompt oil change service,
I received efficient and prompt oil change service, requiring only a minor, inexpensive component. Although I do not recall the technician's name, the service was completed without incident. I am highly satisfied and will continue to utilize Pahrump Valley Auto Plaza for all future service requirements and vehicle acquisitions. The sales professional who facilitated my vehicle purchase deserves specific commendation for his exceptional performance. Thank you, LG, for everything.
I received efficient and prompt oil change service,
I received efficient and prompt oil change service, requiring only a minor, inexpensive component. Although I do not recall the technician's name, the service was completed without incident. I am highly satisfied and will continue to utilize Pahrump Valley Auto Plaza for all future service requirements and vehicle acquisitions. The sales professional who facilitated my vehicle purchase deserves specific commendation for his exceptional performance. Thank you, LG, for everything.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks
Darik was pleasant, but unable to complete the aspects of
Darik was pleasant, but unable to complete the aspects of his job. I sent him an email asking for a quote on truck service. He sent me an incomplete quote because he “forgot” to finish it. I was promised a shuttle service would take me back home while my truck was serviced. This was a lie, Darik told me I was to far away, and tried to convince me to walk around town for 8 hours. I convinced him to give me a loaner car. When my service was complete, I went to pick my vehicle up. This is when I found out that once again, Derik had “forgot” to tell the mechanic my brakes were being replaced. No now I have driven 90 miles for service, and spent 8 hours without my truck. And I have to make an additional appointment at my own cost to come back and have them finish what they said would be done the first day. I have my own schedule and am unable to make it back for a second appointment. So now I still have bad brakes. Very unsatisfying visit at Pahrump Valley Auto. Will not be returning.
Darik was pleasant, but unable to complete the aspects of
Darik was pleasant, but unable to complete the aspects of his job. I sent him an email asking for a quote on truck service. He sent me an incomplete quote because he “forgot” to finish it. I was promised a shuttle service would take me back home while my truck was serviced. This was a lie, Darik told me I was to far away, and tried to convince me to walk around town for 8 hours. I convinced him to give me a loaner car. When my service was complete, I went to pick my vehicle up. This is when I found out that once again, Derik had “forgot” to tell the mechanic my brakes were being replaced. No now I have driven 90 miles for service, and spent 8 hours without my truck. And I have to make an additional appointment at my own cost to come back and have them finish what they said would be done the first day. I have my own schedule and am unable to make it back for a second appointment. So now I still have bad brakes. Very unsatisfying visit at Pahrump Valley Auto. Will not be returning.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for reaching out to us. We regret to hear about the situation you have described. We'd like the opportunity to discuss this with you. Please reach out to us at (775) 751-0300 at your earliest convenience to discuss how we can turn your experience into a positive one.
i bought a 2025 trax for $27000 have it for 2 months
i bought a 2025 trax for $27000 have it for 2 months ,1200 miles now worth $20000. they also undervalued my trade by thousands ,SENIORS BEWARE they are TOXIC
i bought a 2025 trax for $27000 have it for 2 months
i bought a 2025 trax for $27000 have it for 2 months ,1200 miles now worth $20000. they also undervalued my trade by thousands ,SENIORS BEWARE they are TOXIC
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car