Reviews
Super easy and quick experience thanks to Jason…2nd truck
Super easy and quick experience thanks to Jason…2nd truck I’ve bought from him.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
52 days and my 2025 KIA Carnival still isn’t fixed.
52 days and my 2025 KIA Carnival still isn’t fixed. They had it over a month before opening a KIA techline case. That had it for 10 days before they even tried to replicate the issue and then didn’t follow the steps I provided to replicate it. I had to provide a video of the issue happening before they would look at it again. After I provided the video, it sat with them for another 8 days before they tried to replicate the issue again. They break every commitment they make, and it takes several emails/phone calls to get them to take the next step. Waiting on a lemon law/ buy back request to process with KIA. In the end, this will cost KIA $50k+ because Ferguson KIA is unable to reliably service the products they sell.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Be careful of list price vs what they try to charge you.
Be careful of list price vs what they try to charge you. Very unhelpful and will harass you for business after you asked to be left alone.
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- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for your honesty and professionalism.
Thank you for your honesty and professionalism. I appreciate how upfront and helpful you were.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I have bought 2 cars from Ferguson Subaru and have had
I have bought 2 cars from Ferguson Subaru and have had such a positive experience both times! It has been fast, fair, and honest. I appreciate all the education in the process to help ensure I am making an informed decision.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Joshua was very helpful,,and went the extra mile.
Joshua was very helpful,,and went the extra mile. Little lengthy to get credit side completed
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- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Kenny was our salesman, from the first interaction he was
Kenny was our salesman, from the first interaction he was kind, honest and helpful. He stayed late to get us in the vehicle we wanted and really worked to get us the best deal. Brandon in finance was also wonderful to work with. These guys went above and beyond for us and we are so very thankful. Thank you guys so much!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I have used Ferguson for many years to service my Acadia,
I have used Ferguson for many years to service my Acadia, so it was the obvious choice when I wanted to buy a new car. Jason Howard was so helpful in finding the exact trim, color and interior I wanted. He’s a gem!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
it was a good quick and easy experience I got a car I
it was a good quick and easy experience I got a car I wanted at a good price and salesman was a good person to work with
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The team here at Ferguson Superstore was very helpful.
The team here at Ferguson Superstore was very helpful. Made the entire process quick and painless. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car