Longbine Auto Plaza

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
23 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    January 1, 2020

    Fantastic experience! Had the vehicle in stock. Great dealership!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, thanks for your praise and kind comments. We look forward to your next visit! Take care!

  • 1.0 out of 5
    December 21, 2018

    During the repair process, my vehicle was damaged. The dealership wants to charge me $500 to repair the damage the did. It is so disappointing that they... did not take ownership of the mistake they made. I would caution others not to use the service department. The sales department was great.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappoint...ed to hear that yours was not up to par. Please contact us at (866) 759-5167 to discuss your concerns, as your satisfaction is of utmost importance to us.

  • August 3, 2014

    This dealership was great! I just purchased a really great suv at a really good price! The employees were very helpful! I did the prequalification over... the phone before driving down and they were able to get back to me within a couple of hours. I drove down the next day and after calling to let them know I was on my way they pulled the car off the lot for me. After making my purchase I was surprised to find that that had programmed the Navigation to get me back to my city! I would highly recommend this dealership, they were great!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 25, 2018

    I was having an issue with my transmission. I could feel a bump in the shifting going from 1st to 2nd and from reverse to 1st.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

  • 5.0 out of 5
    April 30, 2018

    Longbine Auto does excellent service work, They handle all of our service work

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for choosing Longbine Auto Plaza as your first choice for all your automotive needs! We sincerely value your business and look forward to yo...ur next visit!

  • 5.0 out of 5
    March 5, 2018

    Very friendly quick service. Waiting area clean and comfortable.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 3.0 out of 5
    January 16, 2018

    Called earlier in week to make appointment, told there was only 1 spot taken. Called 2 days prior to appointment, was told still plenty of available.... Said I would drop off car Friday night, and they could get to anytime inn Saturday. Said I needed an oil change and my seatbelt wasn't catching or was releasing after I thought was latched. I said that there was something else, but couldn't remember. He said no problem, just drop it off. When I dropped it off, someone different said that they were booked solid and couldn't get to the seatbelt issue or the heater issue, which I remembered in time when I dropped off car. I would have to make another appointment to have these issues looked at. Needless to say was not happy, since I've only had my car 3 months. When I got a call my car was done, my seatbelt had been fixed, but I still have to take it back to have heater looked at.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 13, 2017

    Easy to schedule, friendly staff, in and out quickly.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    October 22, 2017

    We have been doing business with Longbine Auto for many years and have never had a bad experience. Service department is second to none. All service... and sales department employees have been courteous and very helpful. Highly recommend Longbine Auto for your automobile and truck needs.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 20, 2017

    No problems with service, buying process, etc. Everyone is courteous and helpful. Appreciate the great service!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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