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Jeff Schmitt Chevrolet North

(726 reviews)
Visit Jeff Schmitt Chevrolet North
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2017 consumer dealer award
View 1 awards
2017 consumer dealer award
New (877) 468-2689 (877) 468-2689
Used (888) 603-1075 (888) 603-1075
Service (937) 458-5904 (937) 458-5904

Reviews

(726 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jeff Schmitt Chevrolet North from DealerRater.

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NEGATIVE TO A POSSITIVE!

I know that their has been quite a few NEGATIVE remarks concerning this auto group. especially about the writings in the Daily News, and especially about the "Etch Guard Protection"...which has been called "worthless window theft protection" I personally talked to Jeff Vangorder, who is the Sales Manger. I told him about the Etch Guard, which I did not want, anyway, and he asked me if I would come in and talk to him personally about this. I came in, and he had already had a check prepared for me in a FULL refund, even though it has been 13 months since I purchased my car. Jeff is a honest person, and you could not ask for more from him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

We appreciate the kind words. We do all that we can to ensure satisfaction. Thank You for your business and taking the time to leave a review. We look forward to serving you in the future.

IMPALA

I enjoyed my visit and was treated very very well they were all supper nice to me and was able to get the car I really wanted and the price that I wanted. Love these guys and Thank You. Love my new car. I will recomend Jeff Schmitt to all of my

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your business and taking the time to leave a review. We look forward to serving you in the future.

My Experience: Byran Edwards (Jeff Schmitt Cadillac): ...

My Experience: Byran Edwards (Jeff Schmitt Cadillac): Was very professional and went above and beyond ..in my opinion the call of duty for sale and leasing consultant. In the past my experience at dealerships were.....pass by all cars you like and end up with ones you DON"T like or want to pay for. With Bryan ..he made me feel as if I had a choice in the matter and my money no matter how much I had mattered. If all sales consultants could be like Bryan..the world would definitely be a better place in which to do business in. Ian Hanks (Jeff Schmitt Chevy North): Was very knowledgeable about things during our new vehicle purchase. He was pleasant to talk to and did an excellent job to make purchasing our new truck a unique experience. I would definitely make my next purchase there and refer others as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

When I originally went into the dealership, I did not...

When I originally went into the dealership, I did not have a specific idea of what vehicle I wanted. Austin was the Sales Associate that worked with me and not only was he incredibly welcoming and friendly, but he helped me figure out what kind of car would best suit me. He went through all the details and benefits of the various makes and models and why each would be a good choice for me. He put in a lot of effort to make sure that I made the best informed decision possible. I had the help of a real professional!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Outstanding service

I was referred to Jeff Schmitt by a very good friend of mine. They said to see Eric Lower. I spoke with both Eric and Tim Barker and they began to research my options on buying a car. At first I was looking at a used vehicle, but after running numbers and factoring in rebates and such it was actually a better deal to buy new. Alan Prather was extremely helpful in working with me to find the best payment and options to fit my needs. I was very impressed with all the help I received.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your business and taking the time to leave a review. We look forward to serving you in the future.

Great Service!!

I called Jeff Schmitt to see if they could fix my son's car that same day. We live an hour away and my son attends Wright State, so it was not possible for me to help my son being so far away. Chuck in the service department not only fit him in but took special care to make sure my son and his car were well taken care of. I really appreciate it! THANKS...M Barrer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are pleased to hear that you had an excellent experience in our service department. We will let Chuck know about your kind words. Thank you for your business and we look forward to serving your family in the future.

Made new purchase easy

Austin, Terry and Jeff were GREAT. Helped us obtain a GREAT ride. Made it easy. These are the people to deal with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Thank you for the kind words. It is always great to hear we have another satisfied customer. We appreciate your business and look forward to serving you in the future.

Salesman Ian Hanks--Jeff Schmitt Chevy North

05/21/2013 just purchased a silverado LTZ today. Called salesman Ian Hanks who sold me 2 other vehicles previously. Ian Hanks works your purchase for the customers complete satisfaction. Twice I have purchased a new vehicle, and Ian Hanks came in the next day, on his day off to make sure every detail was completed in the purchase process. I'm a military veteran, you can't go wrong asking Ian Hanks to help you with your purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your business and taking the time to leave feedback for our store. We look forward to serving you in the future.

Happy Customer

After purchasing my very first convertible, I found a problem with the vehicle. The staff at Jeff Schmitt were so nice and allowed me to bring the car to their service department to have it fixed. Now, That's great service considering I bought the vehicle "As Is". They really care about their customers!!! I will definitely buy more vehicles from them as well as refer everyone I know to Jeff Schmitt's lots.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your business and taking the time to leave feedback for our store. We look forward to serving you in the future.

Great deal no high pressure

What a great deal we got mike crosbie is a wonderful salesman as well as the rest of the staff we met while there. We were completely comfortable with mike and he worked hard to get us the best deal possible. Teir deal beat everyone else's . We would come back again. We drove over 100 miles to get our dream vehicle and it was worth it. Thanks mike and staff your all great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you for the kind words. We appreciate your business! We look forward to serving you in the future for all of your automotive needs.