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Barker Buick GMC

(2,246 reviews)
2022 state dealer award
View 10 awards
2022 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award

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Reviews

(2,246 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Barker Buick GMC from DealerRater.

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Service after the sale is important, and I’ve bought vehicles from different dealerships throughout the Houma area. Barker definitely has the best service department. Very friendly and knowledgeable. Absolutely recommend!!

Service after the sale is important, and I’ve bought vehicles from different dealerships throughout the Houma area. Barker definitely has the best service department. Very friendly and knowledgeable. Absolutely recommend!!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Robert, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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I don’t like making an appointment at 10am just to be told my car won’t be touched till later that day.

I don’t like making an appointment at 10am just to be told my car won’t be touched till later that day.

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3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback. We sincerely apologize for the frustration and inconvenience you experienced during your recent visit. We understand how important it is for expectations regarding appointment times and the service process to be communicated clearly from the beginning. We are taking your concerns seriously and are reinforcing with our service team that customers are clearly informed that their scheduled appointment time is for the initial write-up and check-in process, and that their vehicle will then be assigned to the first available technician. Your feedback has also prompted us to review our communication procedures with our service advisors, dispatch team, and management to help ensure expectations are clearly communicated and situations like this are avoided in the future. We appreciate you bringing this to our attention and giving us the opportunity to improve the experience we provide to our customers.

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Excellent service from everyone! Everyone was a pleasure to work with. Katie was my salesperson and she did everything to help me reach my budget.

Excellent service from everyone! Everyone was a pleasure to work with. Katie was my salesperson and she did everything to help me reach my budget.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Randa, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

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Always a great experience very helpful and very friendly staff very thorough and thoughtful. Clean environment comfortable waiting area.

Always a great experience very helpful and very friendly staff very thorough and thoughtful. Clean environment comfortable waiting area.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out!

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Great experience! Bonnie Bourgeois was wonderful to work with! She was very informative and a lot of fun to work with. I would definitely recommend Barker Buick GMC to everyone and remember to ask for Bonnie!

Great experience! Bonnie Bourgeois was wonderful to work with! She was very informative and a lot of fun to work with. I would definitely recommend Barker Buick GMC to everyone and remember to ask for Bonnie!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

We are so happy to read such a great review about Barker Buick GMC! Thanks again for the recommendation, and have an amazing day!

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Chad Scott was the best salesmen! Quickest, easiest experience we ever had buying a car! Everything was done over the phone. Got off of work, signed papers with an awesome finance guy (Mr. Kirk), and I was in and out in no time! We got a great deal! I will defiantly be back to purchase my son’s truck and future vehicles with them again! Thanks Chad and Mr. Kirk and the team at Barker Buick GMC! I love my Yukon XL Denali!!

Chad Scott was the best salesmen! Quickest, easiest experience we ever had buying a car! Everything was done over the phone. Got off of work, signed papers with an awesome finance guy (Mr. Kirk), and I was in and out in no time! We got a great deal! I will defiantly be back to purchase my son’s truck and future vehicles with them again! Thanks Chad and Mr. Kirk and the team at Barker Buick GMC! I love my Yukon XL Denali!!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review; we are happy to pass along your comments to the team here at Barker Buick GMC! We are always more than happy to assist you if anything else comes up. Take care!

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Excellent service,very satisfied with the repairs they done on my truck. Shane was very helpful. I felt that he took a personal interest in making sure it was right.This is my fifth truck I purchased from them,and first time I had to use the body shop.i was not disappointed with the quality of their service.To the entire team Thank you for setting such a high standard.

Excellent service,very satisfied with the repairs they done on my truck. Shane was very helpful. I felt that he took a personal interest in making sure it was right.This is my fifth truck I purchased from them,and first time I had to use the body shop.i was not disappointed with the quality of their service.To the entire team Thank you for setting such a high standard.

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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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Lamar was an excellent salesman. He attended my every need and was able to secure an awesome deal for me. I highly recommend Barker GMC and their entire sales team.

Lamar was an excellent salesman. He attended my every need and was able to secure an awesome deal for me. I highly recommend Barker GMC and their entire sales team.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Tim, we're happy you found our staff to be so supportive during your experience here at Barker Buick GMC. Thanks again for the recommendation, and have an amazing day!

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We had a very good sales experience at this dealership. Dwayne was AMAZING to work with. I highly recommend him if your in the market!!! What stood out the most was his knowledge and exceptional customer service. A+ Dwayne :)

We had a very good sales experience at this dealership. Dwayne was AMAZING to work with. I highly recommend him if your in the market!!! What stood out the most was his knowledge and exceptional customer service. A+ Dwayne :)

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Haley, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Barker Buick GMC. Thanks for the recommendation, and have an amazing day!

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I had THE BEST EXPERIENCE EVER!!! I bought a Cadillac SRX from CHAD SCOTT. Not only did Chad find what I was looking for with the right mileage and in my budget, but I got a luxury addition. Great experience!! He gets the job done without all the hype and pressure, plus some. The Manager Dawn was also very kind and helpful! I absolutely love my new SRX I couldn’t be more pleased and happy. I highly recommend Chad and Dawn for a great car buying experience! I will definitely be back to do more business with them both.

I had THE BEST EXPERIENCE EVER!!! I bought a Cadillac SRX from CHAD SCOTT. Not only did Chad find what I was looking for with the right mileage and in my budget, but I got a luxury addition. Great experience!! He gets the job done without all the hype and pressure, plus some. The Manager Dawn was also very kind and helpful! I absolutely love my new SRX I couldn’t be more pleased and happy. I highly recommend Chad and Dawn for a great car buying experience! I will definitely be back to do more business with them both.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review; we are happy to pass along your comments to the team here at Barker Buick GMC! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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