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Friendly Chevrolet

(240 reviews)
Visit Friendly Chevrolet
Sales hours: 9:00am to 3:00pm
Service hours:
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Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–3:00pm Closed
Sunday Closed Closed
New (877) 452-7840 (877) 452-7840
Used (877) 815-1787 (877) 815-1787
Service (877) 836-5758 (877) 836-5758

Inventory

See all 89 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since May 2008.
Welcome to Friendly Chevrolet. We offer low overhead combined with excellent financing options. We service all makes and models in our service shop. We are not afraid to do what it takes to EARN your business and not just once but over and over again. As your local Albemarle Chevrolet dealer we also offer the best prices on new and used Chevrolet vehicle. Thank you for taking the time to visit and if you have any questions please don't hesitate to contact us.
Home Of The Truck On The Rocks

Service center

Phone number (877) 836-5758

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
Closed
Sunday
Closed

Reviews

(240 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Friendly Chevrolet from DealerRater.

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I would buy from here again and recommend others. Shelby was wonderful to work with.

I would buy from here again and recommend others. Shelby was wonderful to work with.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Friendly Chevrolet . Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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Fast and 'Friendly' experience. I will definitely be back and I love seeing Carma ??

Fast and 'Friendly' experience. I will definitely be back and I love seeing Carma ??

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Friendly Chevrolet .

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Great customer service Kelly the manager is top notch I always feel like he takes care of my truck like it was his own

Great customer service Kelly the manager is top notch I always feel like he takes care of my truck like it was his own

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing about your experience with Friendly Chevrolet . We appreciate your business and hope to see you again soon!

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I had an excellent experience at this Chevrolet dealership. The staff was professional, courteous, and attentive throughout the entire process. Highly recommend!!! .

I had an excellent experience at this Chevrolet dealership. The staff was professional, courteous, and attentive throughout the entire process. Highly recommend!!! .

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Friendly Chevrolet are glad to have you as a customer.

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Awesome, easy, quick! It was such a great experience! From the salesperson to the finance manager, everything was easy going and quick!

Awesome, easy, quick! It was such a great experience! From the salesperson to the finance manager, everything was easy going and quick!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Friendly Chevrolet !

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Excellent Very friendly Great sales person And very easy to work with In and out service

Excellent Very friendly Great sales person And very easy to work with In and out service

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Friendly Chevrolet . Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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Took my truck in for warranty work on aug 3rd and told the service guy what was wrong. The truck was needing the batteries replaced (diesels take 2 battery’s). The service manager then proceeds to tell me that it would be a week before they could get to it. So I had to jump a 2 year old under warranty truck off for a week Strike 1. So I dropped my truck off on Sunday aug 8th because I didn’t have time to get it there at the 8am scheduled time they gave me. So at 1:30pm ish on Monday aug 10th I went to check on my truck because I hadn’t heard anything from them yet. Service manager said “give us just a couple minutes we’re almost done”. So after about 5 min of waiting the service manager came up to me and said that they had my truck done. The manager then proceeds to tell me that they only replaced 1 of the 2 battery’s that only one of them checked bad. Strike 2. I then go get the truck and it started up like it was supposed to and everything worked correctly. The the next morning aug 11th I put my kids in the truck to take them to school, then I get in and try to start it up and the truck was stone cold dead. So dead that my 400 dollar jump box wouldn’t start it. I then call the service department and tell them that they have a problem and that they needed to send a roll back to pick up my truck because it was dead again. They then proceed to tell me that I needed to call Chevy roadside assistance and have them bring it in. I called and they sent out a small rollback that my truck wouldn’t fit on safely. The tow truck driver offered to help jump it off and follow me to friendlys shop. With the help of his jump box and mine we got it running. I then drove the 20min from my house to the dealership and pulled in and went in to talk to the service manager. He then asked me if I drove the truck there and I told him yes. He then says that he wishes that I wouldn’t have drove it because now the batteries would check good and Chevy wouldn’t warranty them. I told him that I didn’t care what they checked that I wanted 2 new batteries installed because the new one that they had installed the day prior had been discharged to nothing. He said that they couldn’t do that because Chevy wouldn’t cover it. I then told him that I didn’t care what they done that I would be waiting in their lobby and just wanted my truck fixed and to let me know when it was done. After waiting for 2 hours they finished my truck and came back to me and said that they replaced just the other battery that they didn’t change the day prior. I’m still not happy that they didn’t change both battery’s the second time but I will be trading the truck for a Ford in the next week so it doesn’t really bother me anymore.

Took my truck in for warranty work on aug 3rd and told the service guy what was wrong. The truck was needing the batteries replaced (diesels take 2 battery’s). The service manager then proceeds to tell me that it would be a week before they could get to it. So I had to jump a 2 year old under warranty truck off for a week Strike 1. So I dropped my truck off on Sunday aug 8th because I didn’t have time to get it there at the 8am scheduled time they gave me. So at 1:30pm ish on Monday aug 10th I went to check on my truck because I hadn’t heard anything from them yet. Service manager said “give us just a couple minutes we’re almost done”. So after about 5 min of waiting the service manager came up to me and said that they had my truck done. The manager then proceeds to tell me that they only replaced 1 of the 2 battery’s that only one of them checked bad. Strike 2. I then go get the truck and it started up like it was supposed to and everything worked correctly. The the next morning aug 11th I put my kids in the truck to take them to school, then I get in and try to start it up and the truck was stone cold dead. So dead that my 400 dollar jump box wouldn’t start it. I then call the service department and tell them that they have a problem and that they needed to send a roll back to pick up my truck because it was dead again. They then proceed to tell me that I needed to call Chevy roadside assistance and have them bring it in. I called and they sent out a small rollback that my truck wouldn’t fit on safely. The tow truck driver offered to help jump it off and follow me to friendlys shop. With the help of his jump box and mine we got it running. I then drove the 20min from my house to the dealership and pulled in and went in to talk to the service manager. He then asked me if I drove the truck there and I told him yes. He then says that he wishes that I wouldn’t have drove it because now the batteries would check good and Chevy wouldn’t warranty them. I told him that I didn’t care what they checked that I wanted 2 new batteries installed because the new one that they had installed the day prior had been discharged to nothing. He said that they couldn’t do that because Chevy wouldn’t cover it. I then told him that I didn’t care what they done that I would be waiting in their lobby and just wanted my truck fixed and to let me know when it was done. After waiting for 2 hours they finished my truck and came back to me and said that they replaced just the other battery that they didn’t change the day prior. I’m still not happy that they didn’t change both battery’s the second time but I will be trading the truck for a Ford in the next week so it doesn’t really bother me anymore.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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For 10 years, always pleased with sales and service. When I am in the market for another car, I will buy from Maverick, in sales. Craig, in service, has wonderful interpersonal skills.

For 10 years, always pleased with sales and service. When I am in the market for another car, I will buy from Maverick, in sales. Craig, in service, has wonderful interpersonal skills.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

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Very down to earth and easy to work with, Ashley went above and beyond making sign easy, and all most fun.

Very down to earth and easy to work with, Ashley went above and beyond making sign easy, and all most fun.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

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I am concerned and really hate that I am after 6 year of loyalty Hopeful all future experiences will be at least 95% quality

I am concerned and really hate that I am after 6 year of loyalty Hopeful all future experiences will be at least 95% quality

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Mr. Davis, My name is David Odom and I am the dealer here at Friendly Chevrolet. Believe me when I say, we strive for absolute perfection in both sales and service. I was disappointed that your review indicated we let you down. My office is on the showroom floor because it is my intent to achieve what I said. Please feel free to call me, or come by, and share how we let you down. Just like you, I don't want it repeated. I also want your experience positive but I'm striving for 100%. Respectfully, David Odom Owner/Operator

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