Reviews
This dealership made buying effortless; the team was honest, transparent, and truly professional. Brooke had everything thing prepared for a seamless transaction.
This dealership made buying effortless; the team was honest, transparent, and truly professional. Brooke had everything thing prepared for a seamless transaction.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Wonderful buying experience.Hometown Dealership My salesman Greg had been working for the Herlong family over 40 years which speaks volumes.Greg went over and above to accommodate our buying experience.Thankful
Wonderful buying experience.Hometown Dealership My salesman Greg had been working for the Herlong family over 40 years which speaks volumes.Greg went over and above to accommodate our buying experience.Thankful
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Going to use Travis next to schedule the appointment. He is the best. Very knowledgeable.
Going to use Travis next to schedule the appointment. He is the best. Very knowledgeable.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
I waited 2 1/2 hours for an oil change and a tire rotation. Then I was told it took longer because my car was getting a wash when it clearly wasnt.
I waited 2 1/2 hours for an oil change and a tire rotation. Then I was told it took longer because my car was getting a wash when it clearly wasnt.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
It was a fast easy enjoyable process. Tabitha l, sales, made the buying process easy. Compared to other car buying experiences Herlong was fast, knowledgeable and an amazing experience.
It was a fast easy enjoyable process. Tabitha l, sales, made the buying process easy. Compared to other car buying experiences Herlong was fast, knowledgeable and an amazing experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Es muy buen servicio el mejor dealer que e vi citado el trabajo es muy profesional gracias
Es muy buen servicio el mejor dealer que e vi citado el trabajo es muy profesional gracias
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Bringing my SUV in to be repaired replaced swaybar. Three weeks later they replace it in doing so they replaced a few other things. Telling me that these things needed to be addressed. I didn’t bring it in for that. I brought it in for swaybar to be fixed.. Could not seem to fix the issue. They did give me a loaner for two weeks. But three weeks is a little long. And costly so yes I was a little upset with all this. Being without your vehicle that long is a little much. I certainly hope they can work this out with the service department team and come together and get this situation problems fixed.
Bringing my SUV in to be repaired replaced swaybar. Three weeks later they replace it in doing so they replaced a few other things. Telling me that these things needed to be addressed. I didn’t bring it in for that. I brought it in for swaybar to be fixed.. Could not seem to fix the issue. They did give me a loaner for two weeks. But three weeks is a little long. And costly so yes I was a little upset with all this. Being without your vehicle that long is a little much. I certainly hope they can work this out with the service department team and come together and get this situation problems fixed.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Great and professional experience from start to finish! We would definitely recommend 10 out of 10!
Great and professional experience from start to finish! We would definitely recommend 10 out of 10!
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
The experience was informative, no pressure and a fair price. Once we decided to move forward the paperwork done quickly and they did not waste our time.
The experience was informative, no pressure and a fair price. Once we decided to move forward the paperwork done quickly and they did not waste our time.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent customer service! Always a pleasant staff around Herlong Chevrolet. Will Recommend them to my friends and family!
Excellent customer service! Always a pleasant staff around Herlong Chevrolet. Will Recommend them to my friends and family!
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair