Reviews
Write a reviewNew Car
I had a great experience. Glad I chose Mel Carlson and Jose was a great help!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service!
We were on the search for a new vehicle and became interested in the extended range electric Chevy Volt ? Mel Carlson Chevrolet had one, so we called salesman Jose Lopez to ask him about it. He went out of his way to read up on the Volt and ask other sales people who have worked with the Volt before to gather more information for us before we even arrived to take the car for a test drive. He walked us through all the features and showed us how to utilize some of those technological features that may have otherwise been tricky to figure out on our own. Now we are the proud owners of a Chevy Volt after a very enjoyable shopping experience with Mel Carlson Chevrolet.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Bought Chev. sub
Thank you for the quick purchase of the sub. we wanted. The salesman Jose Lopez had received the call and got the truck ready all in one day of purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great and easy experience
Had a wonderful experience working with the Mel Carlson team. I would definitely recommend Jose as a salesperson. He was very knowledgeable about the car and told me everything that I needed to know about it. He let me decide on my car and gave me plenty of time to decide. Working with financing was also great, very easy and very little headache throughout the whole process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
No pressure sales
Great to work with on purchasing our second vehicle from Mel Carlson.. I would recommend Jose to my family and friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
A Great Experience!
Buying my 2014 Stingray was the best vehicle buying experience I have ever had. My salesperson, Jose Lopez was very knowledgeable about the car both in the ordering process and showing me all the "goodies" when the car arrived. He was a joy to work with. Everyone else I worked with was great, as well!! I will return.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome!
I recently purchased an Equinox from Mel Carlson Chevrolet and Jose Lopez was my salesman. Jose was so friendly and helpful in making sure this was the right vehicle for my needs. He was very thorough in showing me all the bells and whistles and how to use them. He called me the next day to make sure I was enjoying my new vehicle and to help me with any questions I had. I had never shopped here before but will certainly return with any future vehicle purchase. Elizabeth was also very friendly and helpful with the purchasing process. Thank you Jose, Elizabeth and Mel Carlson Chevrolet for such an Awesome experience! I LOVE my Equinox!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We purchased a Tahoe
Jose Lopez was a great salesman to work with!! The vehicle we wanted to look at was completely ready to go when we got there making the purchase a breeze! I would do business with them again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
New Lease
We have purchased from Mel Carlson before, but this is the our first lease with them. Jose took the time to learn about our needs in a vehicle and walked us through all of our different options. He helped us decide on the right vehicle for us, and proceeded to take the time to walk us through all of the different options and features on our new vehicle. Scott and Elizabeth were also extremely helpful in getting us through the leasing process. We will definitely be back to Mel Carlson for another vehicle!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Fantastic service!
Jose was absolutely wonderful to work with and made our car buying process a smooth and enjoyable experience. From the beginning we knew we would be taken care of & we were. Because of Jose's willingness to keep in touch and his genuine attitude we drove 105 miles to buy our car & I'd do it again in a heartbeat. Jose, Elizabeth & Scott all made us feel incredibly welcome and like family - that was definitely unexpected and definitely appreciated! Jose took the time to go over every feature of our new car with us and also called us then next day to make sure we had made it home safely and were enjoying our purchase. Elizabeth was very knowledgeable and didn't pressure us at any time, which made the experience all the better. Thank you all for a terrific experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
