Reviews
Write a reviewWHAT A GREAT EXPERIENCE :-)
I've purchased roughly 20 new vehicles over the past 45 years. Mel Carlson Chevrolet has provided me with the best buying experience ever. Jose Lopez has been courteous, knowlegeable, and more than willing to go over and above what I expected. There was no hassling, and the vehicle that I purchased was exactly what I wanted. Congratulations to the entire staff here at Mel Carlson's Chevrolet. They all treated me with respect and I cannot think of any iimprovments that are needed. What a great group of persons. Mel can be proud of his employees and it's rare to see this in an entire organization. It was a wonderful experience! Thanks!!! Larry Willett, Mankato, MN.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Good service
We have purchased many vehicles from Mel Carlson but this was the first time Jose Lopez was the salesman. We were pleased with the efficiency in his handling the relinquishing of our GM points. Jose was very accomodating in meeting with us late in the afternoon and showing us the features of our new car.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Friendly atmosphere
I have bought 2 vehicles from Mel Carlson in the past few years and I would have to say I have had an overall great experience. Anytime I have been in talking about vehicles or getting service done I have been greated with a friendly atmosphere and get a sence of appreciation. Everyone at Mels works hard for their customers for a hassel free experience for the customer. Recently I have done most of my business with Jose Lopez, he has gone out of his way to go above and beyond what I have asked of him wether it would be for parts for my vehicle or to find me the best deal on a part. I would recommend Mels to any of my friends or family members.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jose is the best
I haven't had this much fun buying a used car ever. Jose made my experience wonderful Mel Carlson is the place to buy a vehical of your dreams. The service department is great and very quick and knowledgable in their jobs. In fact everyone there was friendly and helpful and knowledgable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
terrific sales team
Jose was my main salesman. He was very patient in helping me pick out my new pickup. Ordering one is quite a process to get just what you want. With Jose's help it went along quite smoothly. Actually he made it fun. I got exactly what I wanted and am enjoying it very much.Thanks Marj Curry
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome salesman
We are very happy with the Jose Lopez, he is a very personable and makes car shopping easy. He made our car shopping fun, and listened to our needs in a vehicle. He answered many questions and he took so much time in showing us how to use all the bells and whistles in the car after our purchase. We felt very welcome from the moment we got out of our car to shop. Thank you, Your choice in salesman with Jose he will definatley bring new and return customers. Renee
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
John Luther
We were looking for a low milage AWD Van and the dealer ship had exactly what we wanted. Jose Lopes was very easy to work with and was able to take care of a few extras that we needed done before we could complete the deal. The sales manager(Scot) gave us a very fair price for our trade in.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
General
I recently purchased a 2012 Equinox. The folks at Mel Carlson Chev made the process easy and fun. The sales consultant I worked with, Jose Lopez, helped me from start to finish. When I went to Mel's this time I wasn't sure what I was looking for, Jose suggested that I test drive the Equinox. He made sure my questions were answered before I left the show room floor. By the time I left I was sure of my decision because of his help. I have delt with Mel Carlson for several years now. Their after the sale service is exceptional. I trust that they do only necessary repairs and they always explain what they are doing and why. I would and have recommended them to freinds and family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
FANTASTIC SERVICE
When buying a new Equinox we had the best experience. The vehicle was for my father that could not get around well. One call to Mel Carlson an speaking with Jose Lopez, telling him just what he wanted to purchase is all it took. Within 48 hours they had a vehicle located an back to their building. All the paper work was worked up an waiting for him to simply sign. What a great experience. Would definitely do it all again :)
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2011 silverado
Very pleasant and easy experience. I was impressed with how at home the staff made me feel. No high pressure salesmanship which is what I appreciate. Jose Lopez, as a relatively new salesman, was extremely knowledgeable and when faced with questions that he could not answer, he quickly found the answers. Mels Carlson Chevy is a wonderful dealership that has been a boost to Truman's economy for over 40 years. I have always tried to buy at Mels and their friendly and accomodating manner and competitive prices are the reasons why.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
