Reviews
Write a reviewHorrible dealership sells junk cars bought a car for my
Horrible dealership sells junk cars bought a car for my daughter paid 3400 and it blew up a week later would not help just tried to sell me another car do not buy here
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Happy customer
My wife and I were recently on our way to Detroit to catch a plane to Arizona to attend our grandsons graduation ceremony from high school when, unexpectedly we developed a catastrophic loss of our engine about a block, fortunately from Fernelius Chevrolet. After looking at the problem it was determined our engine was a total loss. Now, we were due to embark on our flight in about 4 hours. The young sales rep and chief mechanic were extremely helpful and we put together the purchase of a new chevy in record time to make our flight. This was probably the the best car purchasing experience i have ever had. Codes to this team.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Fernelius Chevrolet
Sayge did a great job finding the vehicle I wanted. He continuously kept in contact with me.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Used car buys
I purchased a 2016 equinox from them for 14000 dollars and 6 months later it's immobile. And they tell me now it's a know problem with the vehicle and it will be 1570 to get it back on the road. good thing I bought new reliable vehicle for my wife to drive guess we try to manage with one vehicle again
- Customer service
- 2.0
- Buying process
- 3.0
- Quality of repair
- 1.0
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Helpful Salesman
The salesman will take your order for the vehicle you want and call you when one comes in. Special sales allow you to bid on a vehicle well under market value. these are special sales to off vehicles before they go to auction. I will deal with them again in the near future.
- Customer service
- 5.0
- Buying process
- 4.0
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very Friendly!
Scooter took great care of us on more than one occasion. Very friendly.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase