Reviews
Best Car Purchase Experience I've Ever Had
Justin was very friendly and knowledgeable about the vehicle. He didn't pressure me into purchasing, and was straightforward. This is exactly how a car dealership should be. Justin was outstanding!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Subaru of South Hills. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Kevin Clay | General Manager
New car
Loved dealing with south hills Subaru. Every one was amazing there. Super friendly. They had the vehicle we wanted and they did everything in amazing fashion to get us into the vehicle we wanted. Our sales person Robert was great. I highly recommend them. They take time to make sure you understand everything about your car and even make you an appointment to come back in three weeks to make sure everything is working and or meeting your expectations. I’m glad we chose to do business with them and I’m glad they had the vehicle that we wanted. Thank you again south hills Subaru. And thank you again Robert clay.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Joe, we are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Sincerely, Kevin Clay | General Manager
Quick and efficient service
The experience I had was pleasant. The managers were knowledgeable and the repair was done quickly. I will definitely be back.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
John, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Kenneth Nutter | Service Manager
Excellent leasing experience
The sales rep was courteous and respectful of my needs and desires. I never felt pressured to lease or to buy, but I felt informed and supported in whatever decision I made.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Kevin Clay | General Manager
Great service
Went in for an oil change but had other services taken care of that day. Everything was explained to me that needed to be done and why including the recent recall. Service was prompt and efficient and I was happy with the service I received.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Kenneth Nutter | Service Manager
Great service
Everyone is very friendly and helpful. Service is good on time. They appear to consider the customer to be top priority.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Kenneth Nutter | Service Manager
South hills
The online app to accept or decline service was really useful rather than having to make a call while at work.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the amazing 5-star rating! Whether it be in service or sales, I hope to see you again soon. Sincerely, Kenneth Nutter | Service Manager
Wonderful Service, friendly place
Great customer service. Friendly people. So easy to talk to. Felt like I was with friends. Can't wait to see the finished building project. BTW you do a nice job of directing us around the construction. I took the building project as a good sign.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Kenneth Nutter | Service Manager
Smooth transaction
We had a really nice experience buying our first Subaru. Our salesperson was very helpful explaining the features of our new car, but wasn't overly pushy about anything. Couldn't really ask for more!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Kevin Clay | General Manager
Above and beyond!
I had a wonderful experience looking and test driving what Subaru I wanted to buy. When I decided on an Impreza Sport 4-door sedan.... only hatchbacks were available! I was disappointed... but along came Tom C. And went above and beyond to make my new car happen!!! Thank you for taking the stress out of buying a new car 😊
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Kevin Clay | General Manager