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Kalispell Toyota

(299 reviews)
2026 state dealer award
View 4 awards
2026 state dealer award 2025 state dealer award
2026 consumer dealer award 2025 consumer dealer award

Reviews

(299 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kalispell Toyota from DealerRater.

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Worked with the same salesperson as I did a few years ago on another purchase of a vehicle. That experience was much like the first. However the finance department left much to be desired, and drug out the process causing a 2-3 day delay in us getting to bring our vehicle home and causing scheduling issues and rearranging schedules to accommodate the trade in process taking nearly a week to complete. Paperwork that they had all of the information for they sat on for an additional 24 hours, pushing us into a weekend without a vehicle due to the over night process. I had called Monday to find out if the paperwork work was in because that was all that was holding up the delivery of the car was in, and was told no at about 4:30pm. The tracking showed it was delivered at 10am. At the same time my husband was up there dropping off the vehicle for trade. So we had to make another trip up the next day for when they received the paperwork. In all reality when I’m ready for my next vehicle, I’m strongly considering other Toyota dealerships for our next vehicle so we’re not stuck in a weeks long process waiting for the deal to go through.

Worked with the same salesperson as I did a few years ago on another purchase of a vehicle. That experience was much like the first. However the finance department left much to be desired, and drug out the process causing a 2-3 day delay in us getting to bring our vehicle home and causing scheduling issues and rearranging schedules to accommodate the trade in process taking nearly a week to complete. Paperwork that they had all of the information for they sat on for an additional 24 hours, pushing us into a weekend without a vehicle due to the over night process. I had called Monday to find out if the paperwork work was in because that was all that was holding up the delivery of the car was in, and was told no at about 4:30pm. The tracking showed it was delivered at 10am. At the same time my husband was up there dropping off the vehicle for trade. So we had to make another trip up the next day for when they received the paperwork. In all reality when I’m ready for my next vehicle, I’m strongly considering other Toyota dealerships for our next vehicle so we’re not stuck in a weeks long process waiting for the deal to go through.

Rating breakdown (out of 5):
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Overall experience
3.0
  • Does recommend this dealer
  • Shopped for a used car
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Michael B. was outstanding. Very up front & honest. Dannah was excellent as well. Really happy with the whole experience. Love my car.

Michael B. was outstanding. Very up front & honest. Dannah was excellent as well. Really happy with the whole experience. Love my car.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with our team at Kalispell Toyota. We're glad to hear you're happy with your car and the service provided.

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My salesperson, Duc, was amazing and made my experience perfect! Very personable and professional! Couldn’t have asked for a better person to guide me through my purchasing of a new, used car . We drove up to Kalispell from Missoula to take a look for a Toyota Highlander. After a couple stops I found one at Kalispell Toyota. A very clean and well organized establishment with so many great employees eager to help. Must be happy in their jobs because it shows!

My salesperson, Duc, was amazing and made my experience perfect! Very personable and professional! Couldn’t have asked for a better person to guide me through my purchasing of a new, used car . We drove up to Kalispell from Missoula to take a look for a Toyota Highlander. After a couple stops I found one at Kalispell Toyota. A very clean and well organized establishment with so many great employees eager to help. Must be happy in their jobs because it shows!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with our team at Kalispell Toyota. We appreciate your kind words and are glad you found what you were looking for.

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The place to purchase a vehicle if you are into top notch customer service. Period!!!

The place to purchase a vehicle if you are into top notch customer service. Period!!!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for recognizing our customer service. We appreciate your feedback at Kalispell Toyota.

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Everyone at Kalispell Toyota took really good care of me and my wife and especially Wyatt our salesman & finance manager. We would recommend Kalispell Toyota to anyone that wants down to earth great service when purchasing a car. Edward & Cathy Dunsing.

Everyone at Kalispell Toyota took really good care of me and my wife and especially Wyatt our salesman & finance manager. We would recommend Kalispell Toyota to anyone that wants down to earth great service when purchasing a car. Edward & Cathy Dunsing.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending Kalispell Toyota. We appreciate your kind words about our team and the service you received.

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I had a great experience buying my truck from Kalispell Toyota. Everyone was extremely helpful, professional, and seemed to operate with genuine honesty and integrity. I would definitely recommend them!

I had a great experience buying my truck from Kalispell Toyota. Everyone was extremely helpful, professional, and seemed to operate with genuine honesty and integrity. I would definitely recommend them!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with Kalispell Toyota. We appreciate your recommendation and are glad our team could assist you professionally.

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No pressure dealership. I purchased a new truck in 40 minutes. Excellent experience. Great new building/ location. Really nice staff.

No pressure dealership. I purchased a new truck in 40 minutes. Excellent experience. Great new building/ location. Really nice staff.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience. We're glad our team could assist you efficiently. We appreciate your kind words about our new location.

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The easiest vehicle I’ve ever purchased. Everyone was kind and personable. Go see for yourself.

The easiest vehicle I’ve ever purchased. Everyone was kind and personable. Go see for yourself.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience. We appreciate your kind words about our team. Kalispell Toyota is here to assist whenever you need.

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Dealing with Duc is a joy, thorough and very interesting. For the paperwork I worked with Delanie, pleasant, fast, and also very thorough. We pick up our new vehicle this week. Everyone I’ve met there has been “on top of it” in getting things done

Dealing with Duc is a joy, thorough and very interesting. For the paperwork I worked with Delanie, pleasant, fast, and also very thorough. We pick up our new vehicle this week. Everyone I’ve met there has been “on top of it” in getting things done

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with our team at Kalispell Toyota. We're glad to hear the process went smoothly. Enjoy your new vehicle.

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No haggle, no pressure, no problem! I truly enjoyed my car buying experience with these folks.

No haggle, no pressure, no problem! I truly enjoyed my car buying experience with these folks.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience. We appreciate your kind words about our no-haggle process at Kalispell Toyota.

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