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Subaru of Loveland

(132 reviews)
Visit Subaru of Loveland
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 8:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:30am–2:00pm
Sunday Closed Closed
New (970) 344-4275 (970) 344-4275
Used (970) 344-4273 (970) 344-4273
Service (970) 344-4274 (970) 344-4274

Reviews

(132 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Subaru of Loveland from DealerRater.

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Satisfied Customer in Longmont

I purchased a wonderful outback from Loveland Subaru and it was worth the drive from Longmont. Rich was my salesman and helpful in every way. He was professional and on top of the whole process, always. He got me the exact car I'd requested and made the trade in and purchase of my new car easy. No high pressure, just great customer service ! Les was very helpful in teaching me all about the interworkings of my car. I am so glad I made a trip to Loveland Subaru and am a very satisfied customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Customer Service Sets the Bar HIGH

Let me start with the end ... I would buy another car from this dealer in a heartbeat. The customer service they exhibited was above and beyond any dealership experience I've ever had. First, my sales rep Rich drove the car to my house so I could drive it. Then when I drove an hour to the dealership the next day, Todd (the finance manager) had all of the paperwork ready to sign. So, I was in and out the door in less than 15 minutes. Thank you, Rich, Todd and Subaru of Loveland, for the kindness and respect you showed me. I'm a customer for life!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Easy purchase and very good service

No 6 hour hostage negotiations. Just easy answers, up front pricing and trade values. Nice folks. we were very happy with trading in our truck and buying a Subaru. Good experience both before and after the purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Easy purchase

Rich was "just right in his sales approach". Friendly, helpful, answered all our questions, stayed a little overtime to get things finished. We drove our new Legacy home in about an hour.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Love our Outback 3.6

Such a fantastic experience! Rich Moss was very helpful in answering all our questions and went above and beyond to make our buying experience enjoyable. Our 2018 Outback 3.6 is such an incredible ride....love, love, love it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience with Rich Moss

Rich was incredibly helpful even when we came in late on a Friday night. He had my car ready to go by 10am the next morning! Great sense of humor and very knowledgeable. I love my new Subaru Forester XT!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Loving our new 2018 Crosstrek

Rich was really friendly and non-intrusive with us from the very start and he worked hard to find the perfect car for us. We were upset when the car we had a deposit on was unfortunately sold by another dealership but Rich was able to find us another car that suited our needs and had it delivered to us the next day. The customer service that Rich, Zach and Len gave us helped to make the experience worth while.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent low pressure service

We had a fantastic experience purchasing our new car. The entire staff was incredibly friendly, knowledgeable, helpful and we never felt pressured once on any aspect of our experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Just got a new 2018 Crosstrek

I just purchased a 2018 Crosstrek with only 15 miles and it and couldn't be happier that I drove from Boulder to Loveland to buy my second car from Subaru of Loveland. Everyone is so helpful and knowledgeable. Rich Moss was great to work with. Gotta go ... did I say that I just go a new 2018 Crosstrek ... just gotta drive!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Todd Niederwerder was Awesome to work with

Todd Niederwerder was Awesome to work with! He had everything ready for me to pick up my car the next morning. I was done in an hour. Also Todd in financing was easy to work with. Would definitely buy here again. This is my second car purchase from here!! Thank you Todd!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.