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Kalispell Volkswagen

5.0
(48 reviews)
Sales hours: 8:00am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:00am–7:00pm 7:30am–6:00pm
Tuesday 8:00am–7:00pm 7:30am–6:00pm
Wednesday 8:00am–7:00pm 7:30am–6:00pm
Thursday 8:00am–7:00pm 7:30am–6:00pm
Friday 8:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed

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Reviews

5.0
(48 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Purchased a 2023 Tucson very happy.

Purchased a 2023 Tucson very happy. Worked with Brian and Nate they were direct to the point didn't waste my time. Highly recommend this dealership.

5.0

Purchased a 2023 Tucson very happy.

Purchased a 2023 Tucson very happy. Worked with Brian and Nate they were direct to the point didn't waste my time. Highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

What an incredible experience - one worth sharing- I had

What an incredible experience - one worth sharing- I had with Kalispell VW and Brian Eklund. I have been searching for a new car for over a year now and haven’t been able to find the right car and unfortunately had some negative experiences with a couple other local dealers. I was feeling a bit helpless until I saw someone driving an Atlas Cross Sport through town the other day and I really liked it. Upon investigating, I was stunned to see the 1.9% financing available at VW right now. So I drove over to the dealership and was so lucky to get teamed up with Brian. Honestly, it felt like I was working with a family member- there was no cheesiness or pressure. He was patient and genuine (and incredibly polite and thoughtful). Also, I genuinely don’t think he thought he was making a sale that day. He genuinely wanted me to be informed and make the right decision. After driving the Atlas Cross Sport and learning more about the car - I was sold. It brought together everything I’ve been looking for in a car, at a price point that was a good value and an interest rate that doesn’t exist right now. It also was the perfect scenario working with Brian (and the manager Gus who helped finalize things and also helped with a few special requests- I was impressed he listened and went out of his way for me). Best part, they delivered the car to my house the next day! You can see in the picture below, my parents used to have a VW bug so I’ve always been VW curious, but was hesitant about the price point. However, I had inflated the price point in my head and really feel I got an incredible value. VW also offers a lot of perks that don’t come with some other car brands. More than anything I wanted to share the positive experience b/c I was starting to think that didn’t exist with the dealers in this area. Ask for Brian if you swing by-he will make your day.

5.0

What an incredible experience - one worth sharing- I had

What an incredible experience - one worth sharing- I had with Kalispell VW and Brian Eklund. I have been searching for a new car for over a year now and haven’t been able to find the right car and unfortunately had some negative experiences with a couple other local dealers. I was feeling a bit helpless until I saw someone driving an Atlas Cross Sport through town the other day and I really liked it. Upon investigating, I was stunned to see the 1.9% financing available at VW right now. So I drove over to the dealership and was so lucky to get teamed up with Brian. Honestly, it felt like I was working with a family member- there was no cheesiness or pressure. He was patient and genuine (and incredibly polite and thoughtful). Also, I genuinely don’t think he thought he was making a sale that day. He genuinely wanted me to be informed and make the right decision. After driving the Atlas Cross Sport and learning more about the car - I was sold. It brought together everything I’ve been looking for in a car, at a price point that was a good value and an interest rate that doesn’t exist right now. It also was the perfect scenario working with Brian (and the manager Gus who helped finalize things and also helped with a few special requests- I was impressed he listened and went out of his way for me). Best part, they delivered the car to my house the next day! You can see in the picture below, my parents used to have a VW bug so I’ve always been VW curious, but was hesitant about the price point. However, I had inflated the price point in my head and really feel I got an incredible value. VW also offers a lot of perks that don’t come with some other car brands. More than anything I wanted to share the positive experience b/c I was starting to think that didn’t exist with the dealers in this area. Ask for Brian if you swing by-he will make your day.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're thrilled to hear about your positive experience with the team at Kalispell Volkswagen, especially Brian and Gus. The Atlas Cross Sport is indeed a great fit due to its perks and ideal price point. We appreciate you choosing our services for your much-awaited new car purchase!

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5.0

Wow... What a home Run!

I just purchased a hard to find 2023 VW GTI from Kalispell VW and the dealer organized for the vehicle to be shipped to my home address... IN VIRGINIA! I dealt with Gus, the GSM and Brian my was my sales guy. The experience was absolutely excellent and rivals the best I have ever had. Everybody went the extra mile to make this happen so I have no hesitation in recommending the store and the people to anybody looking for a no hassle, transparent, and pleasant purchase.

5.0

Wow... What a home Run!

I just purchased a hard to find 2023 VW GTI from Kalispell VW and the dealer organized for the vehicle to be shipped to my home address... IN VIRGINIA! I dealt with Gus, the GSM and Brian my was my sales guy. The experience was absolutely excellent and rivals the best I have ever had. Everybody went the extra mile to make this happen so I have no hesitation in recommending the store and the people to anybody looking for a no hassle, transparent, and pleasant purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Colin. We understand it's a big decision where you purchase your car from, and we are grateful that you chose Kalispell Volkswagen. Congratulations again on your new 2023 Volkswagen Golf GTI, and thank you for your excellent 5-star review ensuring you had the best customer service experience! If you have any additional needs or questions, our pleasant Sales Team will be more than happy to assist you.

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5.0

Great People

Great people to work with. If I ever need another vehicle, I'd seek them out. Thank you, Tyson and Gus. If they had only served a breakfast buffet, things would have been prefect.

5.0

Great People

Great people to work with. If I ever need another vehicle, I'd seek them out. Thank you, Tyson and Gus. If they had only served a breakfast buffet, things would have been prefect.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, Rusty. We are excited to learn you had a great experience with our Sales Team. Thank you for your business and highly-rated review. Reach out to us at Kalispell Volkswagen if we can provide any further assistance.

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5.0

2022 Ram 3500 Mega Cab 6.7L Limited

We spotted our retirement dream truck, a 2022 Ram 3500 Mega Cab 6.7L Limited edition with less than 3k miles, on cars.com. Unfortunately we lived approx 1,000 miles and several states away from the dealership that had the Ram. After doing research and giving it some thought we decided to get more information on the vehicle. Cars.com immediately forwarded our contact information to Kalispell VW, the dealership that had the vehicle. Kalispell VW immediately reached out to us. The salesperson was Robbie Lackey and he was fantastic to work with. We had several “FaceTime” meetings including vehicle walk arounds with him and he answered all of our questions and concerns. We subsequently purchased the Ram and were given time to make arrangements to fly to Kalispell, MT to pick up the vehicle. All paperwork was complete by Ashlen Butterfield prior to our anticipated arrival date. Robbie volunteered to pick us up at the airport and united us with our new dream truck at the dealership. After taking possession of our Ram we had the pleasure of driving home by way of some very beautiful countryside. While driving home, Ashlen made sure that the necessary registration documents were forwarded to our local DMV office in northern CA. Robbie even checked on us after we got home to make sure we were happy with the Ram and that registering the vehicle in CA went well. This by far was the best vehicle purchase we have ever made over the years. Thanks Robbie and Ashlen for making this purchase happen so smoothly.

5.0

2022 Ram 3500 Mega Cab 6.7L Limited

We spotted our retirement dream truck, a 2022 Ram 3500 Mega Cab 6.7L Limited edition with less than 3k miles, on cars.com. Unfortunately we lived approx 1,000 miles and several states away from the dealership that had the Ram. After doing research and giving it some thought we decided to get more information on the vehicle. Cars.com immediately forwarded our contact information to Kalispell VW, the dealership that had the vehicle. Kalispell VW immediately reached out to us. The salesperson was Robbie Lackey and he was fantastic to work with. We had several “FaceTime” meetings including vehicle walk arounds with him and he answered all of our questions and concerns. We subsequently purchased the Ram and were given time to make arrangements to fly to Kalispell, MT to pick up the vehicle. All paperwork was complete by Ashlen Butterfield prior to our anticipated arrival date. Robbie volunteered to pick us up at the airport and united us with our new dream truck at the dealership. After taking possession of our Ram we had the pleasure of driving home by way of some very beautiful countryside. While driving home, Ashlen made sure that the necessary registration documents were forwarded to our local DMV office in northern CA. Robbie even checked on us after we got home to make sure we were happy with the Ram and that registering the vehicle in CA went well. This by far was the best vehicle purchase we have ever made over the years. Thanks Robbie and Ashlen for making this purchase happen so smoothly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your new 2022 Ram 3500, Deb and Tony! Thank you for taking the time to share your 5-star experience and your wonderful comments with all of us here at Kalispell Volkswagen. Our Sales Team will be here to assist should you need any further assistance.

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5.0

Great Experience!!!

Best Car buying experience I have had! Brian Eklund was extremely nice and very knowledgeable about my vehicle and went above and beyond to help with getting me familiar with my new car. I drove over 200 miles to VW Kalispell to buy my new car and would do it again in a heartbeat!

5.0

Great Experience!!!

Best Car buying experience I have had! Brian Eklund was extremely nice and very knowledgeable about my vehicle and went above and beyond to help with getting me familiar with my new car. I drove over 200 miles to VW Kalispell to buy my new car and would do it again in a heartbeat!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the 5-star review, Dennis. We're so glad that you had such a wonderful shopping experience with us. We appreciate your business and look forward to welcoming you back to Kalispell Volkswagen again in the future.

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5.0

Great experience.

Brian was our Sales Rep and we couldn’t have had a more pleasant experience. He was knowledgeable, professional, eager to make it a positive and informed decision. Ashlyn, (F&I) was great also 👌

5.0

Great experience.

Brian was our Sales Rep and we couldn’t have had a more pleasant experience. He was knowledgeable, professional, eager to make it a positive and informed decision. Ashlyn, (F&I) was great also 👌

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to let us know here at Kalispell Volkswagen that our Sales Team was able to provide such a pleasant experience for you. We appreciate your business, Patricia.

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5.0

Virtually Painless

Bought a car that, unbeknownst to me, was at one of their other locations. Immediately the sales rep, a nice lady, retrieved the car. I completed the purchase and went on my way. Everyone was exceptionally courteous and attentive. It was one of those rare car buying experiences.

5.0

Virtually Painless

Bought a car that, unbeknownst to me, was at one of their other locations. Immediately the sales rep, a nice lady, retrieved the car. I completed the purchase and went on my way. Everyone was exceptionally courteous and attentive. It was one of those rare car buying experiences.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Roy, thank you for your positive feedback! It's great to learn that our Sales Team was able to provide you with quality and professional support throughout the purchase process. Please don't hesitate to reach out to Kalispell Volkswagen in the future, and enjoy your new car!

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5.0

I’m getting writers cramp, cramp as in too much p.

Good deals, good service. I repeat myself, good deal, good service. Once again to meet a laborious requirement, Kalispell VW provides a good service with competitive pricing.

5.0

I’m getting writers cramp, cramp as in too much p.

Good deals, good service. I repeat myself, good deal, good service. Once again to meet a laborious requirement, Kalispell VW provides a good service with competitive pricing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Retep, Thank you for taking the time to share your kind words. At Kalispell Volkswagen, we look forward to working together again.

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5.0

Excellent customer service!

Gus and Tyson were so great to work with!! We traveled from Washington as they had the car we wanted. The process was so easy and the car was all that we expected and more when we got there to drive it home! Thanks so much for the excellent customer service!

5.0

Excellent customer service!

Gus and Tyson were so great to work with!! We traveled from Washington as they had the car we wanted. The process was so easy and the car was all that we expected and more when we got there to drive it home! Thanks so much for the excellent customer service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Leslie, thank you for your positive feedback! At Kalispell Volkswagen, our Sales Team always provides excellent service with a smooth car-buying experience. Glad we exceeded your expectations, so please don't hesitate to reach out to Kalispell Volkswagen in the future. Enjoy your new car!

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