Reviews
Excellent service
I brought my vehicle in for an oil change and winter tires. As usual, Jim and the service team did a thorough and impeccable job.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for being a BMW of Toledo customer! We appreciate you taking the time to review your recent visit and look forward to seeing you at the next one!
Very PROFESSIONAL group of great people that are very...
Very PROFESSIONAL group of great people that are very well trained. They make you feel at home...
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for this wonderful feedback about our team! We appreciate your business and look forward to seeing you again next time here at BMW of Toledo!
I travelled from New Jersey to purchase a BMW from BMW of...
I travelled from New Jersey to purchase a BMW from BMW of Toledo. It was a trip worth making. The dealership was exceptional, in all aspects. I highly recommend my salesperson, Steve Kizewic, who is the ultimate professional. He will listen to your needs and will do his best to meet them. The quality service continues until you are sitting in the seat of an exceptional vehicle. A special mention must be given to my Finance Manager, Brandon Kern, and to the final staff member to make sure I knew how to operate the technology, Bailey Hejl.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for coming to visit us here at BMW of Toledo! We're thrilled to hear that Steve, Brandon & Bailey could make it worth the trip from New Jersey and we hope you're enjoying your new vehicle so far. Thanks again for the great review and please don't hesitate to reach out if there's anything else we can do for you! - BMW of Toledo
Jim at BMW of Toledo does an excellent job of explaining...
Jim at BMW of Toledo does an excellent job of explaining the repair process. He is very professional in everyway and we appreciate his honesty and help .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so happy to hear this and can't wait to share it with Jim! Thank you for being a BMW of Toledo customer. We appreciate your support and look forward to your next visit!
Service
Kyle was helpful in answering questions I had. He also kept me informed of when my car would be done. The fact that they offer a loaner car is the best.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving the BMW of Toledo team your five-star review, Don! We're happy Kyle was so helpful!
Kyle is very engaged and helpful goes the extra mile. He...
Kyle is very engaged and helpful goes the extra mile. He is personable and helpful
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Happy to hear that Kyle went the extra mile for you at BMW of Toledo!
Kyle and Luke provided quick and efficient service....
Kyle and Luke provided quick and efficient service. Great team work gentlemen! BMW of Toledo has the best service team I’ve encountered at any BMW dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for leaving BMW of Toledo your five-star review, Kimberly! We know Kyle and Luke will be thrilled to hear you enjoyed your visit!
The service we received from Yark BMW of Toledo has...
The service we received from Yark BMW of Toledo has always been outstanding. Our service representatives have always been helpful and thorough starting with the scheduling and throughout the process until our work is complete.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful feedback! We appreciate you trusting the BMW of Toledo team with your vehicle's service needs and we look forward to your next visit!
It is a very clean dealership and the front men, like...
It is a very clean dealership and the front men, like Kyle, are very knowledgeable and friendly.
- Customer service 5.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review, Reggie! If you have any comments on how this could've been a 5-star visit, feel free to reach out.
Great experience @ BMW Toledo
Excellent experience!!! The whole process is smooth Glen is a great guy! I just called in advance, and walk in to make a deal. Great!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the positive feedback, Zach! We're grateful for your kind words and look forward to your next visit with us here at BMW of Toledo!