Reviews
Jim at BMW of Toledo does an excellent job of explaining...
Jim at BMW of Toledo does an excellent job of explaining the repair process. He is very professional in everyway and we appreciate his honesty and help .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so happy to hear this and can't wait to share it with Jim! Thank you for being a BMW of Toledo customer. We appreciate your support and look forward to your next visit!
Service
Kyle was helpful in answering questions I had. He also kept me informed of when my car would be done. The fact that they offer a loaner car is the best.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving the BMW of Toledo team your five-star review, Don! We're happy Kyle was so helpful!
Kyle is very engaged and helpful goes the extra mile. He...
Kyle is very engaged and helpful goes the extra mile. He is personable and helpful
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Happy to hear that Kyle went the extra mile for you at BMW of Toledo!
The service we received from Yark BMW of Toledo has...
The service we received from Yark BMW of Toledo has always been outstanding. Our service representatives have always been helpful and thorough starting with the scheduling and throughout the process until our work is complete.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful feedback! We appreciate you trusting the BMW of Toledo team with your vehicle's service needs and we look forward to your next visit!
Kyle and Luke provided quick and efficient service....
Kyle and Luke provided quick and efficient service. Great team work gentlemen! BMW of Toledo has the best service team I’ve encountered at any BMW dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for leaving BMW of Toledo your five-star review, Kimberly! We know Kyle and Luke will be thrilled to hear you enjoyed your visit!
It is a very clean dealership and the front men, like...
It is a very clean dealership and the front men, like Kyle, are very knowledgeable and friendly.
- Customer service 5.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review, Reggie! If you have any comments on how this could've been a 5-star visit, feel free to reach out.
Great experience @ BMW Toledo
Excellent experience!!! The whole process is smooth Glen is a great guy! I just called in advance, and walk in to make a deal. Great!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the positive feedback, Zach! We're grateful for your kind words and look forward to your next visit with us here at BMW of Toledo!
Had a deal for a trade-in but finance amount did not...
Had a deal for a trade-in but finance amount did not reflect the trade value. When I questioned it they said the vehicle was sold. Buyer beware!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your feedback. We want our customers to love every aspect of our dealership, and it's hard to hear your negative experiences with our dealership. We would appreciate any additional information you can provide to investigate this further; Your full name? When were you at our dealership? Who did you work with? Please send this information to us at customersupport@yarkauto.com.
Oil service and check over for my 20 year old Z-3...
Oil service and check over for my 20 year old Z-3 roadster went smoothly and on time while we waited. Impressed with the mechanic video taken while he inspected the vehicle and sent to us while we were still at the dealership!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for trusting the BMW of Toledo team with your Z3! We appreciate your kind review and hope to see you again next time!
Service department staff is very professional and...
Service department staff is very professional and friendly! They go out of their way to make things right.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the fantastic feedback about our service team! Your business is much appreciated by all of us here at BMW of Toledo and we look forward to your next visit!