Reviews
Tires
Great service for my 440i Gran Coupe New tires- Eric is my advisor and is alway great to work with and very timely. My service is always great with him.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Awesome Experience
First experience dealing with a lady salesperson and I must say Lauren was outstanding. Very helpful and polite. Couldn’t have found a better person for our car buying experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mark, thank you for taking the time to share your outstanding experience with Lauren! We can't wait to share your compliments with our team. It was a pleasure working with you. We hope to see you in the future!
Dan and Neville are both SO awesome!!!
BMW North Scottsdale is awesome. Neville Flintoft and Dan Caplan are amazing! As a woman ... going into a dealership can be quite annoying but not this time! Both Neville and Dan are such gentlemen and so nice! I will be going back to BMW again when I decide to trade in for a newer vehicle! Thank you BMW North Scottsdale....AND NEVILLE and DAN! -Lilly
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your experience with us, Lilly. We will be sure to thank Neville and Dan for providing you with excellent service. We look forward to working with you again.
Bought My X1
Ask fo Geoffrey as he’s a Pro! Fast and efficient. We test drove it, negotiated and completed the paperwork in 2 hours. Good stuff and even got some balloons for my daughter!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the great review, Glenn. We will be sure to thank Geoffrey for providing you with excellent service. We look forward to working with you again.
Purchased used bmw
I’m very happy with the car salesman Josh I’m buying this 2018 530 hybrid car. I love the car and he was very helpful. Always answered all my questions even after I bought it and I was trying to figure out the little things in the car
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for taking the time to give us your feedback. Let us know if we can help with anything else. Congratulations on your car! Please do not hesitate to reach out if we can do anything else, Kim. Our team is here and ready to help!
Excellent Service and Great Deal
I had a great experience here! Daniel was so nice and listened to my wishlist and budget. He was determined to get me the best possible car given my parameters and he totally delivered. I was able to get the model I wanted and a year newer than I thought I’d be able to afford. He didn’t try up selling or tacking on a bunch of fees. The whole process was amazingly quick and efficient, even the financing process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for sharing your great experience! We're happy to find of Daniel's great level of care. If there is anything else we can do to be of assistance, let us know. Congratulations on your car!
Service Tech was outstanding. ⭐️⭐️⭐️⭐️⭐️
Eric Rasen is knowledgeable, accommodating and very professional. He makes certain appointment is convenient, explains what should be done and has the car ready when he says it will be. I am always satisfied when he handles my service visit.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Bill, thank you for taking the time to share your outstanding service experience with Eric! We greatly appreciate your positive feedback, and we are looking forward to working with you again in the future.
Superb service
Lauren was phenomenal from start to finish. Her professionalism and warmth made purchasing a vehicle painless. She was extremely helpful on the phone, and even more thorough in person. Lauren made us feel welcome and safe, and we even had fun. We appreciated her taking the time to make sure all our questions were answered. She truly went above and beyond!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Erin, Your review made me smile. We love hearing that our employees, such as Lauren, are going above and beyond for our customers and delivering reliable service. Until we see, you next we will be sure to keep up our timely services and courteousness.
Fabulous Experience!
I left the dealership with my first ever BMW (an X3) and I don’t think I will ever drive anything else. The dealership made the experience as wonderful as I hoped it would be. Everything was smooth, easy, and fun. Our sales person, Michael, was great. Easy-going, knowledgeable and real. Thank you BMW North Scottsdale for a memorable experience and an awesome car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sarah, thank you for taking the time to write a review! We are happy to hear you're satisfied with your easy-going and smooth car-buying experience. We hope you continue to love your new X3! Don't hesitate to reach out when we can help you again down the road!
BMW North Scottsdale
AJ Byrne my advisor took great care of my needs and keeping me posted on the required repairs. I have been taking my X5 there for the last five years and AJ has always been extremely helpful. I drive up from Tucson to Scottsdale to have my X5 serviced.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Martin, thank you for taking the time to share your great experience with AJ! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.